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Summary of Contents for Avaya J139
- Page 1 Using Avaya J139 SIP IP Phone in Avaya ® Aura Release 4.0.8 Issue 1 February 2021...
- Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
- Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
- Page 4 • Please only use the connecting cables, power cord, and television reception, which can be determined by turning the AC adapters shipped with the equipment or specified by Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
- Page 5 Device Usage Consent By using the Avaya device you agree that Avaya, from time to time, may collect network and device data from your device and may use such data in order to validate your eligibility to use the device.
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Page 6: Table Of Contents
Making a call from the local Сontacts list ............ 35 Making a call from the corporate database Сontacts list .................... 35 Making an international call ........................ 36 Emergency call ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... - Page 7 .................. 56 Autodialing a pre-assigned number ........................ 56 Automatic Callback .................. 56 Setting up Automatic Callback .............. 57 Blocking your extension from displaying during calls ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 8 Making a call using URI dialing ...................... 77 Multiple Device Access ........................ 78 Multicast Paging .................... 78 Sending a multicast page ...................... 79 No Hold Conference ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 9 Activating Do not disturb .............. 100 Redirecting calls when Do Not Disturb is active .......................... 101 Audio ................ 101 Turning automatic gain control on or off ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 10 Documentation ............ 119 Finding documents on the Avaya Support website ................. 119 Avaya Documentation Center navigation .................... 120 Viewing Avaya Mentor videos .......................... 121 Support ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 11: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document describes the features of the Avaya J139 IP Phone and also provides instructions on how to use this phone. This document is for end users. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura... -
Page 12: Chapter 2: Avaya J139 Phones Overview
Chapter 2: Avaya J139 phones overview Phone overview Avaya J139 IP Phone is a phone for business communications. The phone has a color display. Physical specifications • 4 buttons with red and green dual LEDs • 320 x 240 pixel display •... - Page 13 Phone overview - Mute ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 14: Physical Layout Of A J139 Ip Phone
Avaya J139 phones overview Physical layout of a J139 IP Phone ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... - Page 15 Used to mute and unmute the outgoing audio. Handset Used to receive and make calls Application keys provide direct access to the corresponding applications: ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 16: Connection Jacks For J139 Ip Phone
Displays call history list. Connection jacks for J139 IP Phone The following image illustrates the connection jacks that are present on the back panel of Avaya J139 IP Phone. The image schematically describes which device to connect to which jack. - Page 17 To connect the Ethernet cable. PC port To connect the computer. Headset Jack To connect the headset. Handset Jack To connect the handset. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 18: Optional Components
You can use the following optional components with the phone: • PSAC12R–050 – 5V DC Power adapter • GSPPoE - Avaya 48V PoE power inserter Supported features The following table shows the features supported in Avaya J139 IP Phone: Features Supported Attended Transfer... - Page 19 Phone overview Features Supported LNCC Presence Priority Call Redial from list Shared Control Speed Dial Team Button Unattended Transfer Whisper Page ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 20: Chapter 3: Getting Started
Enter provisioning details screen. 2. On Enter provisioning details screen, press one of the following: • Config: To enter the provisioning server address. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 21: Identifying The Device Type During Phone Boot-Up
Identifying the device type during phone boot-up About this task Avaya J100 Series IP Phones screen displays the device type during the phone boot-up. This feature is supported only in the phone software version 4.0.3 and later. Procedure 1. -
Page 22: Logging Out Of Your Phone
To lock the phone, press Main menu, and select Applications > Lock. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 23: Unlocking Your Phone
To unlock the phone, press Unlock and enter the PIN or password. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 24: Chapter 4: Navigation
The directional keys are context-sensitive. Up Arrow and Down Arrow Use these keys to scroll vertically in lists, menus, and pop- up windows. Table continues… ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 25: Text Input
• Displays the new character on the left side of the current character. • Deletes the character on the right side of the cursor when you press Backspace. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 26: Line Keys
For example, when you press a line key in Contacts, the interface initiates a call to the contact because the first soft key represents the Call key. Main menu The following table lists the Main menu icons used in Avaya J139 IP Phone: Icons Name... -
Page 27: General Phone Icons
General phone icons General phone icons The following table lists the icons used in Avaya J139 IP Phone: Icon Description Microphone is muted. Missed call on your phone. You can see this icon in the Recents application. Incoming call; indicates you have answered this call. You can see this icon in the Recents application. -
Page 28: Presence Icons
Indicates that you have missed a call. The + in the icon indicates that the number of missed calls are more than 9. Autodialing feature Presence icons The following table lists presence icons for Avaya J139 IP Phone with description: Icon Status Description... -
Page 29: Multiple Level Precedence And Preemption Icons
Automatic The presence status is automatically set based on your current activity on the phone. Multiple Level Precedence and Preemption icons The following table lists the icons used in Avaya J139 IP Phone. Icon Precedence level Description Priority Priority icon for a priority call. -
Page 30: Chapter 5: Handling Incoming Calls
Press one of the following: • The Answer soft key • OK Button The phone puts the first call on hold and moves to the second call. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 31: Handling Calls And Conferences Using Multiple Device Access
On the Incoming call screen, press one of the following: • Ignore soft key • + volume button • - volume button The phone turns off the audio alert. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 32: Declining A Call
The call is declined. Depending on your Call decline policy, the caller receives one of the following alert: • An audio message alert • A busy tone alert ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 33: Chapter 6: Handling Outgoing Calls
To initiate a call quickly, you can press the # key to indicate the end of the dial, and the phone places the call. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 34: Redialing A Number
Press and hold the dial pad key assigned to the number you want to call. Related links Assigning speed dial entries on page 90 ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 35: Making A Call From The Local Сontacts List
Procedure 1. Press and hold the 0 key to enter the plus sign (+). 2. Dial the number that you want to call. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 36: Emergency Call
In the IP Office environment, the Emerg soft key is unavailable. You must dial the emergency number by using the dial pad. For more information on IP Office, see IP Office documents in https://support.avaya.com/. Making an emergency call Before you begin Ensure that the Emerg soft key is assigned by your administrator. -
Page 37: Chapter 7: Call Related Features
1. To put an active call on hold, press the Hold soft key. 2. To resume the held call, press the Resume soft key, or press the line key of the held call. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 38: Chapter 8: Managing Recents
• Call time-stamp • Call duration Avaya J100 Series IP Phones software version 4.0.3 and later always encrypts the content of the call log file. When the offline call log feature is disabled in System Manager, if you downgrade the software of your phone to a version earlier than 4.0.3, you will lose the call log details. -
Page 39: Deleting A Call Record From Recents
• Delete: To delete the entry. The phone deletes the number from the call history list. • Cancel: To cancel and return to the previous menu. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 40: Clearing The Recents List
4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 41: Chapter 9: Managing Contacts
(,), plus (+), and dot (.). 6. Press Save. Related links Adding a contact to the local group on page 46 ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 42: Adding A Contact From The Recents List
Contacts list without entering the entire name of the contact. Before you begin Ensure that at least one contact is available in the Contacts list. Procedure 1. Press Contacts. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 43: Viewing The Contact Details
• To call the contact, press Call. • To edit the contact, press Edit. • To delete the contact, press Delete. • To view more options, press More. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 44: Searching For A Contact
Use this procedure to merge the phone number of the current contact with the existing local contact. Before you begin Ensure the Contacts list is not empty. Procedure 1. Press Contacts. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 45: Deleting A Contact
Scroll to Applications and press Select. b. Scroll to Contacts and press Select. 3. Press More. 4. Press Groups. 5. Press NewGroup. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 46: Adding A Contact To The Local Group
2. (Optional) To navigate through Main menu, do the following: a. Scroll to Applications and press Select. b. Scroll to Contacts and press Select. 3. Press More. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 47: Assigning A Ringtone To A Contact
You can enter multiple search keywords and view up to 49 attributes for each match, such as personal names, addresses, job titles and telephone numbers. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 48: Setting Ldap Directory As The Contact Search Source
LDAP directory directly. Before you begin Set LDAP directory as the contacts search source. Procedure 1. Press Contacts. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... - Page 49 9. (Optional) Press Combine from the Details view to select an existing local contact and merge it with the selected LDAP contact. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 50: Chapter 10: Managing Conference Calls
3. Press Held Call soft key to see a list of held calls. 4. Select the call on hold that you want to add to the conference. 5. Press one of the following: • Join ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 51: Putting A Conference Call On Hold And Resuming A Call
The participant who was added last gets disconnected from the conference. Related links Adding a participant to no hold conference on page 79 ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 52: Viewing The Details Of A Conference
5. Press Add and repeat the steps to add another person to the conference. 6. Press the Details button to access the details of the participants. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 53: Chapter 11: Advanced Features
• Adding the selected user to an active call to set up a conference call To configure any of these shortcut actions, contact your system administrator. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 54: Making A Call Transfer With A Shortcut Key
If you need to include the other agent in your conversation with the caller, you can add an Autodial user or a contact to an active call to set up a conference call. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 55: Activating Send All Calls
If you want the feature label to read as Send all calls, contact your administrator to relabel the feature name. 3. Press Select or OK or the corresponding line key to activate the feature. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 56: Activating The Screen Saver
You must use this feature only when a call is unanswered. Before you begin Ensure that the feature is activated by the administrator. Contact your administrator for details. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 57: Blocking Your Extension From Displaying During Calls
However, you cannot add or delete Busy Indicator keys configured on your phone. Contact your system administrator if you want to add more BI line keys or delete the existing ones. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 58: Busy Indicator Icons And Led Indication
Call Transfer to a phone extension. You can transfer a call immediately (blind transfer) or after making a consultative call to the monitored user (attended transfer). ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 59: Calendar
With the Calendar feature, you can access the Microsoft Exchange Server calendar on your phone. You can also view and set a reminder for meetings or appointments. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 60: Accessing Calendar
5. Type the following details: • Exchange username: Enter your email ID. • Exchange password: Enter your password. • Exchange domain: Enter the domain name, for example, avaya.com. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura... -
Page 61: Reviewing Your Calendar Event
6. In the Calendar Event Month screen, press one of the following: • Today: To view calendar event of the current date. • Day: To view calendar event of the selected day. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 62: Call Forwarding
5. In the Destination field, enter the number where you want to forward the incoming calls. 6. Press Enter. The phone generates a confirmation tone and returns to the Features screen. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 63: Setting Enhanced Call Forwarding
To edit the already set rules, you can use the following procedure. Before you begin Ensure that the Enhanced Call Forward feature is activated by your administrator. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 64: Call Forwarding To Your Cell Phone Using Ec500
Call forwarding to your cell phone using EC500 About this task Use this procedure to forward calls from your Avaya deskphone to your personal phone. Before you begin • Ensure that the feature is activated by the administrator. Contact your administrator for details. -
Page 65: Call Parking
Ensure that you have parked a call on your extension. Procedure 1. Press Main menu. 2. Scroll to Features, and press Select. 3. Scroll to Unpark Call, and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 66: Call Pickup
® Avaya J100 Series IP Phones support the following three ways of Call Pickup in Avaya Aura Communication Manager. Ensure that your administrator configures the call pickup feature for your extension. -
Page 67: Answering A Call In The Same Call Pickup Group
4. To answer a call of another pickup group, dial the extension number of the ringing phone. 5. Press Enter. Call Transfer With the Call Transfer feature, you can transfer your call to another destination number. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 68: Making A Consultative Transfer
• Dial the number to which you want to transfer the call. • Search for the number in the Contacts or Recents list. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 69: Calling In Your Intercom Group
A person in your organization who calls the emergency number. Crisis alert watcher A person in your organization who gets an alert notification immediately after an outgoing emergency call. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 70: Acknowledging The Crisis Alert
If there is a new crisis alert while you are viewing the details of the current alert, then the phone plays the alert tone again. To view the new crisis alert details, press Back. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 71: Emergency Caller Information
The Phone screen displays the following details of an emergency caller: Field Description Extension The emergency caller extension. ® The following fields will display details only if Avaya Aura Communication Manager has this information. User name The emergency caller name. Date The crisis occurrence date. -
Page 72: Displaying Your Extension On Outgoing Calls
Ensure that the feature is activated by the administrator. Contact your administrator for details. Procedure 1. Press Main menu, and scroll to Features. 2. Press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 73: Extending A Call To Your Cell Phone
Ensure that the feature is activated by the administrator. Contact your administrator for details. Procedure 1. Press Main menu, and scroll to Features. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 74: Limit Incoming Calls
2. Scroll to Features, and press Select. 3. Scroll to Limit incoming calls, and press Select. Result The Limit Incoming Calls feature will be activated. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 75: Deactivating Limit Incoming Calls
The Limit Incoming Calls feature will be deactivated. Long-term acoustic exposure protection Avaya J100 Series IP Phones have the long-term acoustic exposure protection to prevent the users from getting acoustic shocks. This feature reduces the loud volume of the conversations on the phone call to permissible acoustic limits. -
Page 76: Making A Priority Call
2. Scroll to Features, and press Select. 3. If necessary, scroll down to Priority Call, and press OK, or just press the corresponding line button. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 77: Making A Call Using Uri Dialing
Related links Handling calls and conferences using Multiple Device Access on page 31 Adding a participant to no hold conference on page 79 ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 78: Multicast Paging
4. To end the multicast page, do one of the following: • Press End Call. • If you use the handset as an audio device, hang up. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 79: No Hold Conference
No Hold Conference button, the call is placed to the pre-configured number when the participant answers the call joins the no hold conference. If the participants do not answer the call within the configured time-out duration Avaya J100 Series IP Phones will display the appropriate message on the phone screen. -
Page 80: Precedence Call
Ensure that the Dial plan is configured on the Local Session Controller or Enterprise Session Controller with the Feature Access Code (FAC). Procedure 1. Lift the handset or press one of the following: • Speaker • Headset ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 81: Pre-Configuration Of Keys
Scroll to Contacts and press Select. 3. Scroll to the required contact. The phone displays the corresponding Presence icon of the contact. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 82: Retrieving A Voice Message
2. Follow the voice prompts to playback your voice messages. Shared control With the Shared Control feature, you can operate phones from the Avaya Workplace Client client and use high quality audio of the phone. Shared control is supported on all the Avaya J100 Series IP Phones models. ®... -
Page 83: Sla Mon
• Shared Control is active • Shared Control is inactive For information on installing and configuring Avaya Workplace Client, see Planning for and Administering Avaya Workplace Client for Android, iOS, Mac, and Windows and Using Avaya Workplace Client for Android, iOS, Mac, and Windows at https://support.avaya.com/. -
Page 84: Team Button
® To override call redirection, the administrator must configure on Avaya Aura Session Manager: • The monitored phone setting that enables the monitoring phone to override call redirection directly or through a choice provided to the user. -
Page 85: Answering An Active Call On A Monitored Extension
3. Scroll to choose the monitored phone that you want to call. 4. Press Select twice. The phone makes a call to the monitored extension. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 86: Transferring A Call To A Monitored Phone
4. If necessary, scroll to the line button for the extension you want to check. 5. If that extension is in use, the phone displays Busy next to the extension number. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 87: Using A Guest Login
• Right arrow key: To increase the value. • Left arrow key: To decrease the value. 6. Press Enter. Related links Logging out of your phone on page 22 ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 88: Chapter 12: Customization
About this task Use this procedure to display the duration of calls. Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 89: Setting Key Repeat Delay
4. Scroll to the Redial option. 5. Press Toggle to one of the following: • One number: To call to the last dialed number immediately ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 90: Assigning Speed Dial Entries
Ensure that the feature is activated by the administrator. Contact your administrator for details. Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 91: Visual Alerting
Setting call pickup indication About this task Use this procedure to set call pickup indication for a call answered on behalf of your pickup group member. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 92: Customizing Phone Keys
• To add a feature, press Feature. • To add an application, press App. You can use the Navigation keys to scroll to the required functionality, and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 93: Restoring Customized Keys To Default
6. In the confirmation window, press Restore. Applications Enabling the Away timer Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 94: Enabling Phone Auto-Lock
4. Scroll to Recents, and press Select. 5. Scroll to Log calls, and press Toggle to toggle call history to on and off. 6. Press Save. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 95: Microsoft ® Exchange Account Integration
Calendar application. 7. Press Save. Result ® Basic authentication is successful, and your phone is integrated with the Microsoft Exchange account. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 96: Entering Microsoft Exchange Credentials For Oauth Authentication
10. Follow the user prompts of the Microsoft application. Result ® OAuth authentication is successful, and your phone is integrated with the Microsoft Exchange account. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 97: Enabling And Disabling Microsoft Exchange Contact Integration
5. The phone screen displays, Calendar integration is not active. Press Configure to activate it now. 6. Press Config. 7. Scroll to Enable Exchange Calendar and press Toggle. 8. Press Save. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... - Page 98 • Left Arrow key: To disable calendar reminder. 6. Press Save. Enabling and Disabling Calendar reminder tone Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 99 • Left Arrow key: To change the day in descending order. 7. Press Save. Setting Calendar list Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 100: Activating Do Not Disturb
Do not disturb. Depending on the settings made by your administrator, the phone screen displays the feature menu options. Before you begin Ensure that your administrator enables this feature. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 101: Audio
5. Select the handset, headset, or speaker for which you want to turn automatic gain control on or off. 6. Press Toggle to turn automatic gain control on or off. 7. Press Save. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 102: Selecting Audio Path
2. Scroll to Settings and press Select. 3. Scroll to Audio settings and press Select. 4. Use the Down Arrow key to go to the Error tones screen. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 103: Enabling Wireless Headset Bidirectional Signaling
Note: The amplified audio level will return to normal when the call is ended. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 104: Setting A Headset Profile
Plantronics: ™ • CS500 Series: CS510, CS520, CS530, CS540 (APV-63) ® • Savi 700 Series: W710, W720, W730, W740, W745 (APV-63) Table continues… ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 105: Setting Headset Mic Level
3. Scroll to Audio settings and press Select. 4. Scroll to Personalize ringing, and press Select. 5. Scroll to one of the following options: • Primary ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 106: Display
5. Scroll to Primary display, and press Select. 6. Scroll down to the new image. 7. To preview the image, press Preview and then Back. 8. Press Select. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 107: Setting The Screen Saver Details
5. Enter time in minutes. The value must be between 0 and 999. 6. To clear the value, press Backspac. 7. Press Save. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 108: Adjusting The Brightness Of A Phone Screen
1. Press the Main menu. 2. Scroll to Settings and press Select. 3. Scroll to Display and press Select. 4. Scroll to Phone screen width. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 109: Setting The Date Format
2. Scroll to Settings and press Select. 3. Scroll to Display and press Select. 4. Use the Down Arrow key to go to the Time format screen. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 110: Setting The Time Zone
6. Press one of the following: • Right arrow key: To increase the font size. • Left arrow key: To decrease the font size. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 111: Recording Audio Parameters
3. Scroll to Audio parameters, and press Select. 4. Press the Record soft key. 5. To stop the recording, press the Stop soft key. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 112: Chapter 13: Phone Update
3. Scroll to Automatic update and press Select. The Automatic update screen shows the following: • Automatic update policy: Displays the frequency of the phone update set by your administrator. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... - Page 113 • Last update: Displays the date and time of the last update of the phone. • Next update: Displays the date and time of the next update of the phone. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 114: Chapter 14: Maintenance
Incoming calls might not reach you and can go to voice mail. • Emergency calls might or might not work, depending on the stage of failover and the functionality available on the alternate server. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 115: Recording Audio Parameters
1. Press the Main menu. 2. Scroll to Network information, and press Select. 3. Scroll to System, and press Select. 4. Scroll to Product ID. ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... -
Page 116: Viewing The Device Type
Viewing the Device type About this task View your device type when your system administrator asks you to provide your device type information. The device type can be either Avaya SIP or Open SIP. Procedure 1. Press the Main menu. -
Page 117: Chapter 15: Resources
Avaya Aura install, configure, and ® Session Manager. verify Avaya Aura Session Manager on ® Avaya Aura System Platform. Table continues… ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com... - Page 118 See information about the maintenance For people who ® Manager tasks for Avaya Aura Session Manager. maintain Avaya ® Aura Session Manager. Table continues… ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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Page 119: Finding Documents On The Avaya Support Website
The latest customer documentation for some programs is now available on the Avaya Documentation Center website at https://documentation.avaya.com. Important: For documents that are not available on Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: •... -
Page 120: Viewing Avaya Mentor Videos
Some functionality is only available when you log on to the website. The available functionality depends on the role with which you are logged in. Viewing Avaya Mentor videos Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. ®... -
Page 121: Support
Support About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/ and do one of... - Page 122 ..........call forward busy ............62 Autodialing call forward no answer ..........62 calling a person ............call history ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 123 ........ file server address ............date format ..............connection jacks ..............enabling screen saver clock ........® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 124 ................114 device type ..............feature ignoring call transfer ..............incoming calls ............... features incoming call accessing features ............53 audio alert ..............30 advanced ..............® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 125 ..........................100 limitations ..............77 enabling contacts presence status ....... My Docs ................Presence integration ...........100 viewing contacts presence ........... presence status ® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
- Page 126 ..........phone screen width ..........speed dial entries ..........time format ..............109 time zone ..............visual alerting ..............91 shared control mode ............® February 2021 Using Avaya J139 SIP IP Phone in Avaya Aura Comments on this document? infodev@avaya.com...
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