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Summary of Contents for Avaya J139
- Page 1 Using Avaya J139 SIP IP Phone in Open Release 4.0.10 Issue 3 December 2021...
- Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
- Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
- Page 4 • Please only use the connecting cables, power cord, and television reception, which can be determined by turning the AC adapters shipped with the equipment or specified by Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
- Page 5 All non-Avaya trademarks are the property of their respective owners. Device Usage Consent By using the Avaya device you agree that Avaya, from time to time, may collect network and device data from your device and may use such data in order to validate your eligibility to use the device.
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Page 6: Table Of Contents
Making an international call ........................ 35 Emergency call .................... 35 Making an emergency call Chapter 7: Call related features..................... 36 ................... 36 Broadsoft Call recording indicator December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 7 Forwarding unanswered calls Chapter 12: Calendar and Avaya Spaces................ 57 .......................... 57 Calendar ...................... 57 Accessing calendar ® ............ 57 Configuring the Microsoft Exchange Server calendar December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 8 .................. 58 Reviewing your Calendar event .................. 59 Avaya Spaces Calendar integration ...... 60 Joining an Avaya Spaces meeting through a direct dial-in phone number ........ 61 Preventing duplicate audio streams on Avaya Spaces application Chapter 13: Advanced features..................... 62 .................... 62 Accessing the Features screen ................
- Page 9 Chapter 17: Customization.................... 105 .......................... 105 Phone .................... 105 Setting the dialing mode ..................... 105 Displaying сall timers .................... 106 Setting key repeat delay ..................... 106 Setting redial options December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 10 .................. 127 Backup and restore overview Chapter 18: Phone update.................... 129 ...................... 129 Updating your phone .............. 129 Checking your phone periodic automatic update December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 11 Documentation ............ 135 Finding documents on the Avaya Support website ................. 135 Avaya Documentation Center navigation .................... 137 Viewing Avaya Mentor videos .......................... 137 Support December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 12: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document describes how to use Avaya J139 IP Phone features in an Open SIP environment. This document is intended for people who want to learn how to use Avaya J139 IP Phone features and capabilities. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 13: Chapter 2: Avaya J139 Phones Overview
Chapter 2: Avaya J139 phones overview Phone overview Avaya J139 IP Phone is a phone for business communications. The phone has a color display. Physical specifications • 4 buttons with red and green dual LEDs • 320 x 240 pixel display •... - Page 14 Avaya J139 phones overview • LED buttons for phone: - Messages - Recents - Headset - Speaker - Mute December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 15: Physical Layout Of A J139 Ip Phone
Phone overview Physical layout of a J139 IP Phone December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 16 Used to mute and unmute the outgoing audio. Handset Used to receive and make calls Application keys provide direct access to the corresponding applications: December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 17: Connection Jacks For J139 Ip Phone
Displays call history list. Connection jacks for J139 IP Phone The following image illustrates the connection jacks that are present on the back panel of Avaya J139 IP Phone. The image schematically describes which device to connect to which jack. - Page 18 Network port To connect the Ethernet cable. PC port To connect the computer. Headset Jack To connect the headset. Handset Jack To connect the handset. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 19: Optional Components
You might need assistance of your system administrator to install few of these items: • PSAC12R–050 – 5V DC Power adapter • PoE power supply Supported features The following table shows the features supported in Avaya J139 IP Phone: Features Supported Call Transfer Automatic Call Back... - Page 20 Avaya J139 phones overview Features Supported Multiple Device Access (MDA) LNCC Presence Call Priority Redial from list Shared Control Speed Dial Team Button Whisper Page December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 21: Chapter 3: Getting Started
Enter provisioning details screen. 2. On Enter provisioning details screen, press one of the following: • Config: To enter the provisioning server address. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 22: Identifying The Device Type During Phone Boot-Up
The phone continues the boot process and connects to the provisioning server. Identifying the device type during phone boot-up About this task Avaya J100 Series IP Phones screen displays the device type during the phone boot-up. This feature is supported from the phone software version 4.0.3 and later. Procedure 1. -
Page 23: Logging Out Of Your Phone
If you do not know or remember your PIN or password, contact your administrator. You cannot unlock the phone if you enter an incorrect PIN or password. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 24 To unlock the phone, press Unlock and enter the PIN or password. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 25: Chapter 4: Navigation
The directional keys are context-sensitive. Up Arrow and Down Arrow Use these keys to scroll vertically in lists, menus, and pop- up windows. Table continues… December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 26: Text Input
• Displays the new character on the left side of the current character. • Deletes the character on the right side of the cursor when you press Backspace. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 27: Line Keys
For example, when you press a line key in Contacts, the interface initiates a call to the contact because the first soft key represents the Call key. Main menu The following table lists the Main menu icons used in Avaya J139 IP Phone: Icons Name... -
Page 28: General Phone Icons
Navigation General phone icons The following table lists the icons used in Avaya J139 IP Phone: Icon Description Microphone is muted. Missed call on your phone. You can see this icon in the Recents application. Incoming call indicates you have answered this call. You can see this icon in the Recents application. - Page 29 Indicates that you have missed a call. The + in the icon indicates that the number of missed calls are more than 9. Autodialing feature. Toll call. Toll free call. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 30: Chapter 5: Handling Incoming Calls
Press one of the following: • The Answer soft key • OK Button The phone puts the first call on hold and moves to the second call. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 31: Ignoring A Call
The call is declined. Depending on your Call decline policy, the caller receives one of the following alert: • An audio message alert • A busy tone alert December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 32: Chapter 6: Handling Outgoing Calls
To initiate a call quickly, you can press the # key to indicate the end of the dial, and the phone places the call. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 33: Redialing A Number
Press and hold the dial pad key assigned to the number you want to call. Related links Assigning speed dial entries on page 107 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 34: Making A Call From The Local Сontacts List
Making an international call Procedure 1. Press and hold the 0 key to enter the plus sign (+). 2. Dial the number that you want to call. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 35: Emergency Call
• The Emerg soft key is available, but you want to dial an emergency number that is not set by the system administrator. For more information on IP Office, see IP Office documents in https://support.avaya.com/. Making an emergency call Before you begin Ensure that the Emerg soft key is assigned by your administrator. -
Page 36: Chapter 7: Call Related Features
During a call, you can place the call on hold. When you put a call on hold, both you and the caller cannot hear each other on the call. While a call is on hold, you can call other contacts. When December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 37: Off-Hook Alert
When the phone dials the off-hook alert destination extension, the call can be picked up and you will have a two-way talk path with the monitoring party. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 38: Chapter 8: Contacts
• To enter a symbol, press More > Symbol. Use the navigation arrows to highlight the symbol that you want to enter, and press Insert. • To delete the last character, press the Backspace soft key. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 39: Adding A Contact From The Recents List
4. Press Details > Edit. 5. Scroll to the field to edit. 6. Use the dial pad and soft keys to change the contact information. 7. Press Save. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 40: Doing A Quick Search For A Contact
• To call a contact, press Call. • To edit a contact, press Edit. • To delete a contact, press Delete. • To view more options, press More. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 41: Searching For A Contact
Ensure the Contacts list is not empty. Procedure 1. Press Contacts. 2. (Optional) To navigate through Main menu, do the following: a. Scroll to Applications and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 42: Deleting A Contact
Scroll to Contacts and press Select. 3. Press More. 4. Press Groups. 5. Press NewGroup. 6. In the Enter group name field, type your group name. 7. Press Save. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 43: Adding A Contact To The Local Group
The phone displays the list of contacts in the group. 6. Select a contact, and press Remove. The contact will be removed from your Contacts list. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 44: Assigning A Ringtone To A Contact
You can combine any found LDAP contact with an existing local contact with the help of the Combine soft key. In 3PCC environment, this feature is not available for CCMS mode. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 45: Setting Ldap Directory As The Contact Search Source
• Scroll to Applications, and press Select. • Scroll to Contacts, and press Select. 3. If you are searching from a LDAP Directory, scroll to LDAP Directory, and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 46 9. (Optional) Press Combine from the Details view to select an existing local contact and merge it with the selected LDAP contact. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 47: Chapter 9: Recents
• Call time-stamp • Call duration Avaya J100 Series IP Phones software version 4.0.3 and later always encrypts the content of the call log file. If you downgrade the software of your phone to a version earlier than 4.0.3, you will lose the call log details. -
Page 48: Deleting A Call Record From Recents
• Delete: To delete the entry. The phone deletes the number from the call history list. • Cancel: To cancel and return to the previous menu. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 49: Clearing The Recents List
4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 50: Chapter 10: Conference Calls
3. Press Held Call soft key to see a list of held calls. 4. Select the call on hold that you want to add to the conference. 5. Press one of the following: • Join December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 51: Putting A Conference Call On Hold And Resuming A Call
1. Press Hold soft key during a conference call. 2. Do one of the following: • Press Resume. • Select the call appearance to resume the conference call. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 52: Chapter 11: Do Not Disturb And Call Forward
3. Scroll to the DND feature. Press one of the following to activate or deactivate the feature: • Enable to activate the feature. • Disable to deactivate the feature. Related links Do not disturb on page 52 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 53: Activating The Ring Reminder
Call forwarding DND icons on page 53 DND icons The following table displays the DND icons for the Avaya J100 Series IP Phones. State Phone icons DND ring reminder Related links Activating and deactivating Do not disturb on page 52... -
Page 54: Call Forward Icons
Forwarding call when busy on page 55 Forwarding unanswered calls on page 55 Call Forward icons The following table displays the Call forward icons for the Avaya J100 Series IP Phones. State Phone and button module icons Call forward Call forward ring reminder... -
Page 55: Forwarding Call When Busy
53 Forwarding unanswered calls About this task Forward incoming calls that are not answered at the primary number to a specific call forwarding number. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 56 • Number of rings: Enter the number of rings after which the call is forwarded. 5. Press Save. 6. Press Enable. Related links Call forwarding on page 53 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 57: Chapter 12: Calendar And Avaya Spaces
• Ensure that the administrator activates the feature. Contact your administrator for details. • Get the following details from your administrator: - User name - Password - Domain name December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 58: Reviewing Your Calendar Event
• Exchange username: Enter your email ID. • Exchange password: Enter your password. • Exchange domain: Enter the domain name, for example, avaya.com. 6. (Optional) To enable or disable Name/Password Prompt, do one of the following: • Toggle: To enable or disable the prompt. -
Page 59: Avaya Spaces Calendar Integration
For more information about Avaya Spaces, see Using Avaya Spaces guide. With the Avaya Spaces Calendar integration feature, you can press the Call soft key on the calendar appointment of your phone and join a meeting hosted on Avaya Spaces. The phone dials into the meeting phone number and enters the Space ID and Space password automatically without any further user input. -
Page 60: Joining An Avaya Spaces Meeting Through A Direct Dial-In Phone Number
About this task You can use a direct dial-in phone number to connect to the Avaya Spaces audio-only meeting. If you choose to join the meeting through the direct number, enable the Prompt direct number feature. The phone displays the direct numbers from the meeting invitation. Choose the direct number of your country. -
Page 61: Preventing Duplicate Audio Streams On Avaya Spaces Application
For a smooth audio experience, prevent duplicate audio streams. You can establish an audio session to Avaya Spaces using Avaya J100 Series IP Phones and use the Avaya Spaces application on your computer to view the presentation. To prevent duplicate audio session on your Avaya Spaces application, use this procedure. -
Page 62: Chapter 13: Advanced Features
(DND) feature is activated, all incoming calls are sent directly to the voice mail, and the caller hears a busy tone. Before you begin Ensure that the system administrator activates the Do not disturb feature for your extension. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 63: Dnd Icons
Do not disturb on page 52 DND icons on page 53 DND icons The following table displays the DND icons for the Avaya J100 Series IP Phones. State Phone icons DND ring reminder Related links Activating and deactivating Do not disturb... -
Page 64: Broadworks Advance Call Control
The calling party will hear the following announcement: “The party you are trying to reach does not accept unidentified call, please try your call again later”. Important: This feature is not applied to calls from or within the group. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 65: Autodialing A Pre-Assigned Number
2. Scroll to Features, and press Select. 3. Scroll to BroadWorks Anywhere, and press one of the following: • Enable: To enable the feature. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 66: Configuring Broadworks Anywhere Locations
• Use diversion inhibitor: To prevent call redirection for unanswered calls. • Answer confirmation required: A confirmation digit is required to prevent redirection of incoming call to non BroadWorks device. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 67: Changing Location Details
3. Scroll to Features, and press Select. 4. Scroll to BroadWorks Anywhere, and press Select. 5. Scroll to Locations, and press Select. 6. Press More. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 68: Configuring Broadworks Anywhere Alerting
To activate the feature, contact your system administrator or go to the BroadSoft web interface to activate the feature. See https://www.broadsoft.com/ for more information. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 69: Enabling And Disabling Broadworks Mobility Alerting
• Press Back to go back to the previous menu. 7. Scroll to Profile identity alerting. 8. Configure the following fields: • Device to ring December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 70: Editing Mobile Identity Alerting
Specifies the list of mobile identities that are alerted. Editing Mobile identity alerting Before you begin Ensure Mobile identity is configured. Procedure 1. Press Main menu. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 71 Use mobility calling line ID Specifies that the mobile number is used as the calling line identity when a call is made from this mobile device. Table continues… December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 72: Broadworks Anywhere And Mobility Icons
Mobile identities alerted Specifies the list of mobile identities that are alerted. BroadWorks Anywhere and Mobility icons The following table displays the BroadWorks Anywhere Mobility icons for the Avaya J139 IP Phone. December 2021 Using Avaya J139 SIP IP Phone in Open SIP... -
Page 73: Call Park
• Group Call Park: To park a call to the first available extension in the group. Call Park icons The following table lists the Call Park feature icons for Avaya J139 IP Phone: Name Phone Icon... -
Page 74: Call Park Notifications
4. Scroll to Alerting on calls, and press one of the following: • Select • OK 5. Scroll to Call park, and press one of the following: • Select • OK December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 75: Parking A Call
5. In the Park Call screen, enter the parking extension. Entering hash (#) or leaving the parking extension empty will self-park the call. 6. Press Park. Related links Call Parking December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 76: Parking A Call To A Call Park Group
1. Press Main menu. 2. Scroll to Features, and press Select. 3. Scroll to Call unpark, and press one of the following: • Unpark December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 77: Dynamic Park And Page
• Select the required page target group, and press Page. • Dial the extension number of the user or page target group that you want to page, and press Page. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 78: Retrieving A Parked Call
Retrieve feature menu or by using the FAC code. Note: The Call Retrieve feature is available only if either BroadWorks Anywhere feature or BroadWorks Mobility feature is enabled. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 79: Using Call Retrieve
Transfer a call by connecting a call with the transfer recipient. Procedure 1. While on an active call, press Transfer soft key. The phone displays the Enter transfer destination screen. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 80: Making A Blind Transfer
If this feature is enabled, the caller is put on waiting instead of hearing a busy tone. The phone displays incoming call screen, plays incoming call ringtone, and the beacon LED flashes. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 81: Enabling And Disabling The Call Waiting Feature
You must assign a phone number as a priority number to hear the priority alert tone. Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. 3. Scroll to Audio settings and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 82: Enabling Auto Answer
2. Press one of the following: • Select • OK 3. Use the Down Arrow key to go to the Auto Answer screen. 4. Press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 83: Group Paging
Long-term acoustic exposure protection Avaya J100 Series IP Phones have the long-term acoustic exposure protection to prevent the users from getting acoustic shocks. This feature reduces the loud volume of the conversations on the phone call to permissible acoustic limits. The user can set the permissible acoustic limit to dynamic or predefined static values. -
Page 84: Multicast Paging
Phone screen. If the required group is not added on this screen, you can access all multicast page groups configured for your phone in the Features menu. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 85: Pre-Configuration Of Keys
With the Push-To-Talk feature, you can call another user and have your call answered automatically. Note: You can make only audio calls with this feature. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 86: Sla Mon
Advanced features ™ SLA Mon ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones supports Avaya Diagnostic Server with SLA Mon agent. ™ ™ SLA Mon server controls the SLA Mon agents to execute advanced diagnostic functions, such •... -
Page 87: Voicemail
• Obtain the user ID and password of your voicemail from your system administrator. Procedure 1. To log in to your voicemail, press the Message button. 2. Follow the voice prompts to playback your voice messages. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 88: Chapter 14: Busy Lamp Field
BLF icons and visual LED indication on page 88 BLF icons and visual LED indication The following table displays the BLF state icons and LED indicators for the Avaya J100 Series IP Phones. December 2021 Using Avaya J139 SIP IP Phone in Open SIP... -
Page 89: Adding A Broadsoft Blf User
4. (Optional) If there are many user names, press Search. 5. (Optional) Enter the search criteria in one or both the search fields: • First name • Last name December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 90: Customizing Blf Incoming Call Indication
• Default: To set the BLF pick up indication, selected by your system administrator. Regardless of the above settings, the monitoring phone’s line key displays the monitored user’s state icons and LED visual indicators. 7. Press Save. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 91: Customizing Presence Parked Call Indication
Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Audio, and press Select. 4. Scroll to Personalize ringing, and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 92: Blf Call Operations
If your monitored user holds a local conference call, you can receive multiple incoming calls for each held participant. Related links Busy Lamp Field on page 88 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 93: Barging In On An Active Call
Before you begin Ensure that the administrator activates the feature. Contact your administrator for details. Procedure 1. Press Pickup or Ignore or a corresponding BLF key. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 94 2. (Optional) Press Next or a corresponding BLF key to switch to the next incoming call if there are several calls. Related links Busy Lamp Field on page 88 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 95: Chapter 15: Shared Call Appearance
Incoming calls to any shared extension alert all phones configured with this extension. Note: SCA is available only in Avaya J139 IP Phone, Avaya J159 IP Phone, Avaya J169/J179 IP Phone, and Avaya J189 IP Phone. To activate the feature, contact your system administrator or go to the BroadSoft web interface yourself to activate the feature. -
Page 96: Sca Icons And Visual Led Indication
Shared call appearance SCA icons and visual LED indication The following table displays the SCA state icons and LED indicators for the Avaya J100 Series IP Phones. State Phone icons Red LED Green LED Idle In-use Remote reservation Remote active... -
Page 97: Joining A Call In A Shared Line
3. Press Priv Hold. Next steps To retrieve a call held privately on a shared extension, press Resume or the corresponding line key beside the held call. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 98: Customizing Ringtones For The Sca Extension
• The corresponding line key 6. Select the required configured shared line, and press one of the following: • Select • OK • The corresponding line key December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 99: Customizing Sca Lines
2. Navigate to Settings > Phone > Alerting on calls. 3. Scroll to Shared lines and press Select. 4. Scroll to the shared line you want to set up and press Select December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 100: Viewing Sca Configuration
• The corresponding line key 3. Scroll to Shared lines, and press one of the following: • Select • OK • The corresponding line key December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 101 • Line/Port • Display name • Auth username • Auth password • Call appearances • Barge in Related links Shared call appearance on page 95 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 102: Chapter 16: Simultaneous Ring Personal
1. On the phone, go to Main menu > Features. 2. Scroll to Simultaneous ringing, and press Config. Related links Simultaneous Ring Personal on page 102 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 103: Disabling Simultaneous Ring Personal During An Active Call
5. (Optional) Scroll to the Answer confirmation required, and press Toggle to toggle the setting to on or off. 6. Press Save. Related links Simultaneous Ring Personal on page 102 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 104: Editing Simultaneous Ring Numbers
3. Scroll to the number or the SIP-URI address you want to delete, and press More > Delete. 4. In the confirmation window, press Delete. Related links Simultaneous Ring Personal on page 102 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 105: Chapter 17: Customization
About this task Use this procedure to display the duration of calls. Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 106: Setting Key Repeat Delay
4. Scroll to the Redial option. 5. Press Toggle to one of the following: • One number: To call to the last dialed number immediately December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 107: Setting The Audio Button
5. Scroll to an unassigned dial entry that you want to use for assigning a contact. 6. Press Contacts. The phone displays the Contacts list. 7. Scroll to a suitable contact, and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 108: Setting Mute Alert
• If the speaker is on during an active call and there are new voice mail messages, the beacon LED turns off every 15 seconds. • If the call is on hold, the beacon LED stops flashing. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 109: Customizing Phone Keys
8. To move the selected line key, do the following: a. Press Move. b. Use the Navigation keys to move the selected line. c. (Optional) If the new location is empty, press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 110: Restoring Customized Keys To Default
About this task Enable the Prompt direct number feature if you want the phone to always prompt you to select an Avaya Spaces direct number when you place a call to join a meeting on Avaya Spaces. Before you begin Ensure that your administrator enables the Avaya Spaces feature. -
Page 111: Enabling The Away Timer
3. Scroll to Applications and press Select. 4. Scroll down to Lock. 5. Enter the time in minutes. You can enter any value from 0 to 999. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 112: Turning Call History On And Off
3. Scroll to Applications and press Select. 4. Scroll to Exchange credentials and press Select. 5. (Optional) Press Toggle to select the required authentication method. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 113: Entering Microsoft Exchange Credentials For Oauth Authentication
The Save soft key appears only after you enter the valid details. 8. The phone screen displays the device verification URL https://microsoft.com/devicelogin and the dynamically generated User code for verification. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 114: Enabling And Disabling Microsoft Exchange Contact Integration
If you want to use Basic authentication, please contact your administrator. Before you begin Ensure that you have valid exchange credentials. Procedure 1. Press the Main menu. 2. Scroll to Applications and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 115 1. Press the Main menu. 2. Scroll to Settings and press Select. 3. Scroll to Applications and press Select. 4. Scroll to Calendar, and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 116 7. Press Save. Setting a day of the week for calendar reminder Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 117: Audio
Turning automatic gain control on or off About this task Use this procedure to adjust the audio output level for better quality audio. Procedure 1. Press the Main menu. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 118: Selecting Audio Path
4. Use the Down Arrow key to go to the Button clicks screen. 5. Press Toggle to turn the audio on or off. 6. Press Save. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 119: Turning Error Tones On And Off
6. Press Save. Configuring hearing aid compatibility Procedure 1. Press the Main menu. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 120: Setting A Headset Profile
5. Scroll to the profile that matches your headset. 6. Press Select. 7. Press Save. List of headset profiles Headset Profile Description Profile 1 L100 Series Headsets Table continues… December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 121: Setting Headset Mic Level
• Right arrow key: To increase the gain level. • Left arrow key: To decrease the gain level. 6. (Optional) To set the default gain level, press Default. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 122: Setting A Personalized Ringtone
Sidetone is the ambient noise you can hear as feedback when you speak using the handset or headset of your phone. To adjust the level of this feedback noise, contact your system administrator. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 123: Display
You can enter any value from 0 to 999. 6. To enable clock on the screen saver, scroll to Clock, and press Toggle. 7. Press Save. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 124: Setting The Backlight Timer
1. Press the Main menu. 2. Scroll to Settings and press Select. 3. Scroll to Display and press Select. 4. Scroll to Language, and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 125: Adjusting Phone Screen Width
3. Scroll to Display and press Select. 4. Use the Down Arrow key to go to the Date format screen. The phone displays one of the following: • Default December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 126: Setting The Time Format
Use this procedure to set the current time of the phone. Procedure 1. Press the Main menu. 2. Scroll to Settings and press Select. 3. Scroll to Display and press Select. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 127: Setting The Text Size
The phone supports the backup and restoration of the following user-specific data: • User contacts • Local ring type • Local Do Not Disturb status • Local call forward settings December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 128 • When Manual Backup is successful: Backup successful • When Manual Restore is not successful: Retrieval failed • When Manual Restore is successful: Retrieval successful December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 129: Chapter 18: Phone Update
3. Scroll to Automatic update and press Select. The Automatic update screen shows the following: • Automatic update policy: Displays the frequency of the phone update set by your administrator. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 130 • Last update: Displays the date and time of the last update of the phone. • Next update: Displays the date and time of the next update of the phone. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 131: Chapter 19: Maintenance
When your phone is back on the original server, normal functionality is restored. Failover and failback are automatic; you have no control over failure mode. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 132: Viewing The Product Id
1. Press the Main menu. 2. Scroll to Network information, and press Select. 3. Scroll to System, and press Select. 4. Scroll to Product ID. December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 133: Viewing The Device Type
4. Scroll to Server type. Checking the status of the Avaya Spaces application About this task To check the connectivity status between your phone and the Avaya Spaces application. Procedure 1. Press the Main menu. 2. Scroll to Network information and press Select. - Page 134 Maintenance • User authentication mode December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 135: Chapter 20: Resources
7. Click Enter. Avaya Documentation Center navigation For some programs, the latest customer documentation is now available on the Avaya Documentation Center website at https://documentation.avaya.com. December 2021 Using Avaya J139 SIP IP Phone in Open SIP... - Page 136 Resources Important: For documents that are not available on Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: • Search for keywords. To filter by product, click Filters and select a product.
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Page 137: Viewing Avaya Mentor Videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/... - Page 138 ........... setting headset mic level ..........Autodialing calling a person ............calendar automatic update calendar reminder ............phone firmware ............129 calling a person ............December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 139 ............beacon LED ..............108 speed dialing ..............consultative transfer ............. content e.164 dialing ..............publishing PDF output ..........editing a contact ............searching ..............December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 140 ................finding content ............Group paging navigation ..............overview ............... dynamic Group park call parking ..............parking a call ..............paging ................77 parking ................77 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 141 ..............unlock ................calls ................phone menu encryption ..............accessing the feature ..........logging out of your phone ............ adding a number ............103 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 142 ................screen saver ..............screen saver details screen saver clock ............123 unlockPIN screen saver time ............password ..............searching unparking a call ..............76 December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 143 ................ restoring ..............128 using Call Retrieve ..............videos ................Viewing product ID ..............visual alerting ..............109 voicemail voice message ..............87 watch list ................December 2021 Using Avaya J139 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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