Advanced features
Presence
With the Presence feature, you can monitor the call status of other users connected to the same
network. Few customers refer to the feature as Busy Lamp Field (BLF).
Depending on the configurations made by your administrator, you can use Presence lines to
perform the following tasks:
• Monitor the status of other user's phone.
• Answer calls for the monitored users.
• Speed Dial a monitored user.
• Barge-in on an active call.
The administrator configures the action of the Presence line key. Depending on this configuration,
when you press a Presence line key, the phone does one of the following:
• Performs the action of the left-most soft key of the phone screen.
• Highlights the corresponding line.
• Does not take any action if the corresponding line is already highlighted.
If the line is already highlighted, use the Ok button on the phone to perform the action of the
left-most soft key.
Presence icons and visual LED indication
The following table displays the Presence state icons and LED indicators for the Avaya J100
Series IP Phones.
State
Idle
Incoming call
Outgoing call
Active / hold
Parked call
Unavailable
Customizing Presence or BLF incoming call indication
About this task
You can customize the incoming call indicators to all your monitored users.
January 2024
Phone icons
Using Avaya J159 SIP IP Phone in Avaya Cloud Office
Comments on this document? infodev@avaya.com
Red LED for the line
Green LED for the line
key
key
Off
Off
Off
Blink
Blink
Off
On
Off
Off
Blink
Off
Off
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