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Avaya Cloud Office J139 Quick Reference

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Handset
Functions like a traditional handset
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Primary Line Keys
Represented with the User's name. Used to make and receive calls
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Extension and User's name
The extension number and User name assigned to the Phone
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Time and Date
Time and Date display
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LED Beacon
Flashes when the phone rings and remains illuminated when the User has a new
voicemail message
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Group Park
*if equipped, allows calls to be placed on hold and be retrieved by other Users
that have the same Park buttons
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Soft Keys
Provides access to features listed above the soft keys. Available features change
based on the status of the phone
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Menu
Provides access to the phone's Menu/settings
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Main Screen
Returns the phone display to the main screen
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Contacts
Provides access to the Company directory and allows a User to create new
directory contacts
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Voicemail
Provides access to the Users Voicemail messages and settings
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Navigation Cluster
Used to navigate on the Phone screen and other menus
• Up and Down Arrow keys: To scroll up and down
• Right Arrow and Left Arrow keys: To move cursor in the text input field, and to
toggle values in the selection fields
• OK button: The center button of the navigation cluster
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Call Log
Provides access to the User's Call Log
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Dial pad
Functions like a traditional dial pad
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Headset
When a headset is connected, this button allows you to make and receive calls
using the headset as your audio source
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Speaker
Used to make and receive calls using the speaker
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Volume
Used to adjust the volume of the handset, speaker and ringer
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Mute
Used to Mute or Unmute outgoing audio
Avaya Cloud Office - J139 – Quick Reference
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Training Videos:
Using J-Series Phones with Avaya Cloud Office
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Summary of Contents for Avaya Cloud Office J139

  • Page 1 Avaya Cloud Office - J139 – Quick Reference Handset Functions like a traditional handset Primary Line Keys Represented with the User’s name. Used to make and receive calls Extension and User’s name The extension number and User name assigned to the Phone...
  • Page 2 Avaya Cloud Office - J139 – Call Handling Making a call Placing a call on Hold Group Park (if equipped) Do Not Disturb (DND) You can make outbound calls by: Select the Hold softkey. To retrieve Group Park allows you to put a call When enabled your phone will not •...
  • Page 3 Avaya Cloud Office - J139 – Accessing Voicemail Accessing your mailbox from your phone • Press the Voicemail button or dial *86 from your phone. Enter your PIN followed by # Accessing your mailbox from outside • Dial your User's direct phone number and press * as soon as it rings. Enter your PIN followed by # Accessing another mailbox (User, Call Queue, Message Only Extension) from your phone •...