3. Tap Settings.
4. Scroll down and tap Scale Installation Guides.
5. Swipe to the left and select the scale you are installing.
6. Tap Continue.
7. Following the on-screen instructions. Swipe to the left and unbox the scale.
8. Position and level the scale. The scale has a level bubble under its lid. Ensure the bubble is
within the circle of the level bubble by adjusting the round feet of the scale.
9. Connect the large end of the USB cable into the device. Connect the other end into the scale.
10. Tap Continue.
11. Tap Verify.
12. Tap Got It.
13. Tap Print on Envelopes.
14. Tap Weight, then tap Scale.
15. Place the mail on the scale.
16. Tap Apply.
Installing the printhead
You may need to install a new printhead when the existing printhead is producing poor print quality.
Pitney Bowes
User Guide
December 2023
1 • Installation
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