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9. Troubleshooting
Message
Replacement
Required:
Transfer Roller
RX Comm. Error
Scan (NW)
Disconnected
Scan (USB)
Disconnected
Server Connection
Failed
Server Response
Error
Service call - X
Set Correct Paper
406
Causes
The transfer roller is no longer
usable, and must be replaced.
A reception error occurred, and
the fax could not be received
correctly.
A scanned file could not be sent
because the Ethernet cable was
not connected properly.
The USB cable was
disconnected while scanning
from a computer.
A scanned file could not be sent
because the destination could
not be reached.
An error occurred in
communication with the server
before beginning transmission.
A fatal hardware error has
occurred, and the machine
cannot function.
The tray set for [Select Paper
Tray] under [Fax Features] does
not contain A4, Letter, or Legal
size paper.
Solutions
Contact your sales or service
representative.
If possible, contact the sender of the fax
and ask them to resend it.
Reconnect the Ethernet cable properly,
and then try the operation again.
Reconnect the USB cable properly, and
then try the operation again.
Confirm that the destination is registered
correctly, and then try the operation again.
Confirm that the destination is registered
correctly, and then try the operation again.
If the problem could not be solved, contact
the network administrator.
Contact your sales or service
representative.
While the message is displayed, press the
[OK] key. A menu for changing the paper
size of the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size using [ ][ ] keys and press the
[OK] key. The machine will then print out
the fax.
Note that the paper size setting for the tray
under system settings will be changed. See
p.279 "System Settings".
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