Error Messages - Dell PowerEdge XR7620 Installation And Service Manual

Table 75. Configuration validation error (continued)
Error Description
Comm Error A configuration element is not responding
to iDRAC using the management interface
while running an inventory check.

Error messages

This section describes the error messages that are displayed on the screen during POST or captured in the system event log
(SEL)/LifeCycle (LC) log.
Table 76. Error message HWC8010
Error code HWC8010
Message The System Configuration Check operation that is resulted in the following issue involving the indicated
component type
Arguments Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components
Detailed Description The issue that is identified in the message is observed in the System Configuration Check operation.
Recommended Do the following and retry the operation:
Response Action
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
Category System Health (HWC = Hardware Config)
Severity Critical
Trap/EventID 2329
Table 77. Error message HWC8011
Error code HWC8011
Message The System Configuration Check operation that is resulted in multiple issues involving the indicated
component type
Arguments Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components
Detailed Description Multiple issues are observed in the System Configuration Check operation.
Recommended Do the following and retry the operation:
Response Action
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
Category System Health (HWC = Hardware Config)
Severity Critical
72 Minimum to POST and system management configuration validation
service provider.
service provider.
Possible cause and
recommendations
Missing element or cable
is reported in HWC8010
error logs. Install the
missing element (cable,
risers, etc).
System management
sideband communication
Unplug AC Power, reseat
the element and replace
the element if the problem
persists.
Example
Config Missing : SL cable
PLANAR_SL8 and CTRL_DST_PA1
Comm Error: Backplane 2