Talkswitch TS-850i User Manual page 50

Problem
The handset is
registered to the wrong
base. (continued)
The handset
registration failed, and
the status indicator on
the display is black.
The display reads,
"Searching for base".
The POWER indicator on
the base is not lit.
The I-NET indicator on
the base is not lit.
There is no audio when
I make Internet calls.
4 4
Possible causes
The handset is out of
range of the base.
The handset is out of
range of the base.
The base is
not powered.
The base is
not powered.
The Ethernet cable is
not connected.
The router or modem is
not powered.
The base cannot
retrieve an IP address.
The router blocks audio.
Possible solutions
Re-register the
handsets for each base,
one base at a time.
After pressing the
Reset button on a base,
wait at least five
minutes before pressing
the Reset button on
the next base.
Move the handset closer
to the base, place it in
the handset charger,
and reset the base.
Move the handset closer
to the base.
Check that the power
adapter is connected
properly to the base.
Check that the power
adapter is connected
properly to the base.
Check that the Ethernet
cable between the WAN
port on the base and
the LAN port on your
modem or router is
connected properly.
Turn on the power to
the modem or router.
In Internet settings,
check that the IP mode
corresponds to the IP
mode of your Internet
connection.
Use port forwarding.
Check your router's user
guide to see how to
configure port
forwarding.
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