Solving Print Problems; Printing Problems - Develop ineo 3301P User Manual

Solving print problems

Printing problems

Print jobs do not print
Action
Step 1
1. From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select the
printer for each document that you want to print.
2. Resend the print job.
Do the jobs print?
Step 2
Check if the printer is plugged in and turned on, and if Ready appears on
1.
the printer display.
2. Resend the print job.
Do the jobs print?
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
Step 4
1. Check if the ports (USB, serial, or Ethernet) are working and if the cables
are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that came with
the printer.
2. Resend the print job.
Do the jobs print?
User's Guide
- 152 -
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.