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Step 7
Check if the printer is plugged into any
surge protectors, uninterruptible power
supplies, or extension cords.
Is the printer plugged into any surge
protectors, uninterruptible power
supplies, or extension cords?
Step 8
Check if one end of the printer cable is
plugged into a port on the printer and the
other to the computer, print server,
option, or other network device.
Is the printer cable securely attached to
the printer and the computer, print server,
option, or other network device?
Step 9
Make sure to install all hardware options
properly and remove any packing
material.
Are all hardware options properly
installed and all packing material
removed?
Step 10
Check if you have selected the correct
port settings in the printer driver.
Are the port settings correct?
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
User's Guide
Yes
Connect the printer power cord
directly to a properly grounded
electrical outlet.
Go to step 9.
Go to step 10.
Go to step 11.
Go to step 12.
- 146 -
No
Go to step 8.
Connect the printer cable
securely to the printer and the
computer, print server, option,
or other network device.
Turn off the printer, remove all
packing materials, then reinstall
the hardware options, and then
turn on the printer.
Use correct printer driver
settings.
Install the correct printer driver.
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