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Action
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new PDF, and then print it
again.
If you are printing from the Internet, then the printer may be
reading multiple job titles as duplicates and deleting all jobs
except the first one.
For Macintosh users
Save each print job, name each job differently, and then send
the individual jobs to the printer.
Does the job print?
Step 3
Free up additional printer memory by deleting some of the held
jobs.
Does the job print?
Print job takes longer than expected
Action
Step 1
Change the environmental settings of the printer.
1.
From the control panel, navigate to:
Settings >General Settings
2.
Select Eco-Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
User's Guide
Yes
The problem
is solved.
The problem
is solved.
- 159 -
No
Go to step 3.
Add additional printer memory.
Yes
No
The problem is
Go to step 2.
solved.
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