How To Test The Connection To Online Services - quadient IS-350 User Manual

Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the
Online Services menu:
• Ping server:
Establishes a connection and checks whether the server answers to a 'ping'
command. This test:
- Validates connection parameters (see
- Indicates that the modem is functional.
- Indicates that the server can be contacted.
• Test server:
Establishes a connection and tests the communication dialog with the server.
This test indicates that transactions can be held normally.
7

How to Test the Connection to Online Services

To ping the server
1. As a user:
Press
2. Or, as supervisor (see
Press
To test the server
122
Test server is a bandwidth test and should only be undertaken
after a request from Customer Service.
and select the path:
How to Log in as Supervisor
and select the path:
Connection Settings
Online Services Ping server
on page 130):
Online Services Ping server
on page 154).