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Ruijie RG-SAP845-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023.08.21
Copyright © 2023 Ruijie
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  • Page 1 Ruijie RG-SAP845-SP Access Point Hardware Installation and Reference Guide Document Version: V1.0 Date: 2023.08.21 Copyright © 2023 Ruijie Networks...
  • Page 2 Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
  • Page 3: Preface

    Preface Intended Audience This document is intended for: Network engineers  Technical support and servicing engineers  Network administrators  Technical Support Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com  Technical Support Email: service_rj@ruijienetworks.com...
  • Page 4 Note The manual offers information (including model, port type and command line interface) for indicative purpose only. In case of any discrepancy or inconsistency between the manual and the actual version, the actual version prevails.
  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Product Overview ..........................1 1.1 Overview ........................... 1 1.2 Appearance ..........................1 1.3 Package Contents ........................4 1.4 Product Technical Specifications .................... 4 1.4.1 Dimensions and Weight....................4 1.4.2 RF Specifications ......................5 1.4.3 Port Specifications ......................6 1.4.4 Power Supply and Consumption ................
  • Page 6 2.2 Installation Environment Requirements ................12 2.2.1 Load-bearing Requirements ..................12 2.2.2 Ventilation Requirements ..................12 2.2.3 Space Requirements ....................13 2.2.4 Temperature and Humidity Requirements .............. 13 2.2.5 Cleanliness Requirements ..................13 2.2.6 Anti-interference Requirements ................14 2.2.7 Lightning Protection Requirements ................. 14 2.2.8 Checking the Installation Conditions................
  • Page 7 3.6 Connecting Cables ......................... 25 3.7 Bundling Cables........................25 3.7.1 Precautions ......................... 25 3.7.2 Simplified Steps of Cable Bundling ................25 3.8 Check After Installation ......................25 3.8.1 Master AP Check ......................25 3.8.2 Cable Connection Check .................... 25 3.8.3 Power Check ....................... 25 4 Commissioning ..........................
  • Page 8 6.2 Typical Troubleshooting Cases ..................... 29 6.2.1 Ethernet Port Does Not Work After Being Connected to an Ethernet Cable ..29 6.2.2 Indicator Is Off for a Long Time ................29 6.2.3 Indicator Remains Red for a Long Time ..............29 6.2.4 Indicator Remains Green for a Long Time ...............
  • Page 9: Product Overview

    The important factors such as wireless network security, RF control, mobile access, service quality assurance, and seamless roaming are fully considered in the design of RG-SAP845-SP. It works with a wireless controller to guarantee data forwarding, security and access control of wireless users.
  • Page 10 Hardware Installation and Reference Guide Product Overview Bottom view Figure 1-2 Front view Figure 1-3...
  • Page 11 Hardware Installation and Reference Guide Product Overview Front view description Table 1-1 Button and Port Function Description Indicator Indicates the system working status. Side view Figure 1-4 Button and port description Table 1-2 Button and Port Function Description USB port Connected to USB flash drive.
  • Page 12: Package Contents

    1.4.1 Dimensions and weight description Table 1-4 Dimensions and weight RG-SAP845-SP Product dimensions (W x D x H) 230 mm x 230 mm x 51 mm (9.06 in. × 9.06 in. × 2.01 in.) Master AP: 1.0 kg (2.20 lb.) Weight Mounting plate: 0.1 kg (0.22 lb.)
  • Page 13: Rf Specifications

    Hardware Installation and Reference Guide Product Overview Dimensions and weight RG-SAP845-SP 53 mm x 53 mm (2.09 in. × 2.09 in.) Mounting plate hole interval For the diagram of mounting plate, see Installation Preparation. Mounting plate hole diameter 6.5 mm (0.26 in.) RF Specifications 1.4.2...
  • Page 14: Port Specifications

    Hardware Installation and Reference Guide Product Overview RF specifications RG-SAP845-SP 20 dBm Maximum transmit power Note: The actual transmit power varies according to country and region regulations. Power adjustment step 1 dBm 802.11b: BPSK, QPSK, and CCK 802.11a/g/n: BPSK, QPSK, 16-QAM, and 64-QAM Modulation type 802.11ac: BPSK, QPSK, 16-QAM, 64-QAM, and 256-QAM...
  • Page 15: Power Supply And Consumption

    One RJ45 Console port One system LED Button One reset button Power Supply and Consumption 1.4.4 Power Supply and RG-SAP845-SP Consumption (1) DC Power supply (DC input voltage/current: 54 V/1.1 A) (2) PoE/PoE+/PoE++ (comply with 802.3af/at/bt Ethernet powering Powered type standards) The 802.3bt standard is recommended, in which the device can provide the...
  • Page 16: Environment And Reliability

    Environment and Reliability 1.4.5 Standards Compliance Table 1-7 Environment and RG-SAP845-SP Reliability Working temperature: -10°C to 50°C (14°F to 122°F) Storage temperature: -40°C to 70°C (–40°F to +158°F) Temperature At a height between 3000 m (9842.52 ft.) and 5000 m (16404.20 ft.) above the sea level, every time the altitude increases by 220 m (721.78 ft.), the...
  • Page 17: Sfp Module Description

    Hardware Installation and Reference Guide Product Overview System indicator status description Table 1-8 Indicator Blinking Description Color Frequency The AP is not powered on, or has been powered on but the indicator is None turned off by software. Steady None The AP is performing software system initialization.
  • Page 18 Hardware Installation and Reference Guide Product Overview Negotiation Rate Supported by Peer Port AP SFP Port SFP Module Rate Rate 1G/10G/auto 1G/2.5G/5G/10G/auto 2.5G Not supported Not supported 2.5G 2.5G Not supported Not supported Rate negotiation result when the peer is copper port (unit: bps) Table 1-11 Negotiation Rate Supported by Peer Port AP SFP Port...
  • Page 19: Installation Preparation

    Hardware Installation and Reference Guide Installation Preparation Installation Preparation Safety Recommendations Note To avoid injury to human body and equipment, read the safety recommendations in this manual  carefully before installation. The following safety recommendations may not cover all possible hazardous situations. ...
  • Page 20: Storage Safety

    Hardware Installation and Reference Guide Installation Preparation Do not directly contact high voltage and mains or contact them through wet objects; otherwise, it may  bring fatal danger. When performing electrical operations, comply with local regulations and rules. The relevant staff ...
  • Page 21: Space Requirements

    Hardware Installation and Reference Guide Installation Preparation Space Requirements 2.2.3 To facilitate heat dissipation and maintenance of the device, do not install the device against the wall. Leave a certain space (not less than 0.4 m) for the left and right panels to facilitate heat dissipation. Temperature and Humidity Requirements 2.2.4 To ensure the normal operating of the device and prolong its service life, maintain certain temperature...
  • Page 22: Anti-Interference Requirements

    Hardware Installation and Reference Guide Installation Preparation Dust granule (1 um < diameter ≤ 3 Number of ≤ 2.4 x 10^5 granules/m³ Dust granule (3 um < diameter ≤ 5 Number of ≤ 1.3 x 10^5 granules/m³ In addition to dust, the equipment room must strictly meet the requirements on the salt, acid and sulfide contained in the air.
  • Page 23: Checking The Installation Conditions

    Anti-static gloves, wire strippers, crimping pliers, crystal head crimping pliers, and Dedicated tools wire cutters Meters Multimeter, bit error tester Related devices PC, display, keyboard Note RG-SAP845-SP does not come with a tool kit, so the tools on the tool list need to be prepared by users.
  • Page 24: Installation

    Hardware Installation and Reference Guide Installation Installation RG-SAP845-SP must be used indoors and must be fixed. Caution Ensure that you have carefully read the contents of Chapter 2, and the requirements described in Chapter 2 have been met. Installation Process The installation process is as shown in the following figure.
  • Page 25: Precautions

    Hardware Installation and Reference Guide Installation Before the installation, ensure that: The installation site can provide enough space to meet the heat dissipation requirements.  The installation site meets the temperature and humidity requirements of the device.  The power supply is ready at the installation site and meets the current requirements. ...
  • Page 26: Installing The Master Ap

    Hardware Installation and Reference Guide Installation Place the device in a ventilated place.  Do not place the device in high temperature environment.  Keep the device far away from high-voltage cables.  Install the device indoors.  Keep the device far away from strong thunderstorms and strong electric fields. ...
  • Page 27 Hardware Installation and Reference Guide Installation (2) Align the buckle on the back of the master AP with the hole on the mounting plate. Aligning the AP with the mounting plate Figure 3-3 Before buckling the master AP into the mounting plate, install the network cable first.
  • Page 28: Wall-Mounted

    Hardware Installation and Reference Guide Installation Caution The mounting plate of this master AP supports four installation directions. When installing the master  AP in the mounting plate, you can choose one of the directions to install the master AP according to the network cable wiring.
  • Page 29 (3) In the opposite direction of the arrow on the mounting plate, push the master AP buckle into the buckle hole from top to bottom to fasten it. Buckling AP into mounting plate Figure 3-7 When wall-mounting the master AP, keep the logo "Ruijie" facing up.
  • Page 30: Disassembling Device

    Hardware Installation and Reference Guide Installation Caution When wall-mounting the master AP, keep the product logo on the master AP panel facing upwards.  During installation, slide and fasten the master AP along the direction of the installation guide holes ...
  • Page 31: Installing Other Modules

    Hardware Installation and Reference Guide Installation Removing the AP Figure 3-9 Installing Other Modules Installing Security Lock 3.5.1 (1) Unscrew the screw on the mounting plate to open the security lock. Opening dormant lock Figure 3-10 (2) Align the buckle on the back of the master AP with the hole on the mounting plate. Fasten the master AP in the opposite direction of the arrow on the mounting plate.
  • Page 32: Installing Sfp Module

    Hardware Installation and Reference Guide Installation Buckling AP into mounting plate Figure 3-11 Before buckling the master AP into the mounting plate, install the network cable first. Align the buckle on the back of the master AP with the hole on the mounting plate. Caution Before buckling the master AP into the mounting plate, install the network cable first.
  • Page 33 Hardware Installation and Reference Guide Installation Connecting Cables Connect a twisted pair to the LAN/PoE port of the AP. For the twisted pair line sequence supported by the AP, see Connector and Connection Media Description. Caution The default baud rate of the master AP's console port is 9600, the data bits are 8, the parity check is none, the stop bit is 1, and the flow control is none.
  • Page 34 Hardware Installation and Reference Guide Installation Turn on the power to supply power to the master AP, and check that the AP can work normally. ...
  • Page 35 Hardware Installation Guide Commissioning Commissioning Setting Up Configuration Environment Use a DC or PoE to power the AP. When setting up the environment, pay attention to the following: Verify that the AP is properly connected to the power source.  Connect the AP to an AC through a twisted pair cable.
  • Page 36 Hardware Installation Guide Monitoring and Maintenance Monitoring and Maintenance Monitoring Indicator 5.1.1 When the device is running, monitor the device status by observing the indicators. 5.1.2 The device can monitor various states of the system by running related commands of the CLI, including: Configuration information and status of ports ...
  • Page 37: Typical Troubleshooting Cases

    Hardware Installation Guide Troubleshooting Troubleshooting Universal Troubleshooting Process The device works abnormally after installation. Check whether installation is correct. Check whether the power supply is correctly connected. Check whether the indicators are normal. Check whether cable connections on ports are correct. Contact technical support to confirm whether a hardware failure exists.
  • Page 38: Indicator Remains Green For A Long Time

    Hardware Installation Guide Troubleshooting Indicator Remains Green for a Long Time 6.2.4 The device needs to be initialized when it is powered on. During the initialization, the indicator is in steady green. When the initialization is finished, the indicator turns blue. Note: If the indicator is still green after 1 hour, the device initialization fails, and you can determine that the device is faulty.
  • Page 39: Appendix

    Hardware Installation Guide Appendix Appendix Connector and Connection Media Description 1000BASE-T/100BASE-TX/10BASE-T port  The 1000BASE-T/100BASE-TX/10BASE-T port is adaptive to three rates, and supports automatic MDI/MDIX Crossover functions at the three rates. 1000BASE-T complies with the IEEE 802.3ab standard, the connected cable is 100-ohm CAT5 or CAT 5e unshielded twisted pair UTP or shielded twisted pair STP.
  • Page 40 Hardware Installation Guide Appendix Pinouts of 100BASE-TX/10BASE-T Figure 7-2 Socket Connector Input Receive Data+ Output Transmit Data+ Input Receive Data- Output Transmit Data- Output Transmit Data+ Input Receive Data+ Output Transmit Data- Input Receive Data- 4, 5, 7, 8 Not Used Not Used The following are the possible connection methods of straight-through and cross twisted pairs for 100BASE-TX/10BASE-T:...
  • Page 41: Sfp Module Type And Technical Specifications

    Hardware Installation Guide Appendix SFP Module Type and Technical Specifications The corresponding SFP modules are provided according to the port type of the controller module. You can choose the proper SFP module according to the actual requirements. This document provides the description of some SFP models and technical parameters for reference.
  • Page 42 Hardware Installation Guide Appendix FP module wiring layout Table 7-3 Port Type Fiber Type Core Specification (um) Max. Wiring Distance Single mode 9/125 0.3 km Caution For the SFP module of which wiring distances is more than 40 km (including 40 km), if a short-distance ...
  • Page 43: Recommendations On Wiring During Installation

    Hardware Installation Guide Appendix Recommendations on Wiring During Installation When the device is installed, the connected cables are bundled on the cable binding frame of the cabinet through the cable management bracket. Choose upper or lower wiring according to the actual situation of the equipment room.
  • Page 44 Hardware Installation Guide Appendix can be used. When deploying cables in parallel, the distance between the power cord and the signal cable should not be less than 30 mm. The cable binding frames and cable troughs inside and outside the cabinet should be smooth ○...
  • Page 45 Hardware Installation Guide Appendix For the cables that do not need to be assembled or are too long, fold and tie them at the ○ appropriate position in the cabinet or cable trough. The proper position refers to the position that will not affect the operating of the device to cause device or cable damage during commissioning.
  • Page 46 Hardware Installation Guide Appendix Cables or bundles cannot be knotted. ○ When crimping the cord end terminals (for example, circuit breaker), the metal part of the terminal ○ should not be exposed outside the terminal block.
  • Page 47: Dc Power Connector Specifications

    Hardware Installation Guide Appendix DC Power Connector Specifications Input voltage: 54 V DC; rate current: 1.1 A  Specifications of DC power adapter connector Table 7-4 Inner Diameter Outer Diameter Depth Polarity 2.1 mm 5.5 mm 9.5 mm Inner positive, outer negative DC Power Connector Dimensions Figure 7-8...

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