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Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
Preface Intended Audience This document is intended for: Network engineers Technical support and servicing engineers Network administrators Technical Support Ruijie Networks website: https://www.ruijienetworks.com/ Technical support website: https://ruijienetworks.com/support Case portal: https://caseportal.ruijienetworks.com Community: https://community.ruijienetworks.com Technical support Email: service_rj@ruijienetworks.com...
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Specification An alert that contains a description of product or version support. 2. Note The manual offers configuration information (including model, port type and command line interface) for indicative purpose only. In case of any discrepancy or inconsistency between the manual and the actual version, the actual version prevails.
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3.6.1 Connecting the Grounding Cable ................25 3.6.2 Connecting the Network Cable ................. 26 3.6.3 Connecting the Optical Fiber ..................27 3.6.4 Connecting the Power Cable ..................28 3.7 Bundling Cables........................29 3.7.1 Precautions ......................... 29 3.7.2 Bundling Description ....................29 3.8 Installation Verification ......................
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5.3 Hardware Maintenance ......................33 6 Troubleshooting ..........................34 6.1 General Troubleshooting Procedure ..................34 6.2 Common Troubleshooting Procedures ................34 6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In ....34 6.2.2 LED Is Off for a Long Time ..................34 6.2.3 LED Is Steady Red .......................
802.11ax standard. The RG-SAP685-SP access point provides a combined data rate of 2.976 Gbps, with up to 574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. The RG-SAP685-SP access offers one 2.5 GE SFP port and one 1GE copper port. Product Appearance The RG-SAP685-SP access point provides two radio frequency (RF) connectors, one 10/100/1000 BASE-T Ethernet port, one 2.5GE SFP port, one Console port and one DC...
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Hardware Installation and Reference Guide Product Introduction Figure 1-2 Top View Figure 1-3 Side View...
Hardware Installation and Reference Guide Product Introduction Table 1-1 Port Description Item Description The console port is used to manage devices. Console/Reset The reset button is used to restart the access point or restore the access point to factory settings. DC connector Connected to the DC power supply Uplink service port for data transmission, in compliance...
1.4.1 Dimensions and Weight Table 1-3 Dimensions and Weight Dimensions and RG-SAP685-SP Weight Dimensions (W × D 251 mm × 168 mm × 64 mm (9.88 in. x 6.61 in. x 2.52 in.) × H) Access point: 1.5 kg (3.31 lbs.) Weight Mounting plate: 0.2 kg (0.44 lbs.)
Hardware Installation and Reference Guide Product Introduction Dimensions and RG-SAP685-SP Weight Mounting Hole 90 mm × 43.3 mm (3.54 in. x 1.70 in.) Pattern Mounting Hole 8 mm (0.31 in.) Diameter Pole Diameter 40 mm to 70 mm (1.57 in. x 2.76 in.) 1.4.2...
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Hardware Installation and Reference Guide Product Introduction RF Specifications RG-SAP685-SP 5 GHz: horizontal lobe angle of 60 degrees and vertical lobe angle of 30 degrees 2.4 GHz: 9 dBi Antenna Gain 5 GHz: 9 dBi 28 dBm Max. Transmit Note: The transmit power varies based on the regulations in Power different countries and regions.
Hardware Installation and Reference Guide Product Introduction 1.4.3 Port Specifications Table 1-5 Port Specifications Port Specifications RG-SAP685-SP Bluetooth Bluetooth 5.0 Uplink: One 10/100/1000Base-T Ethernet port with auto-negotiation IEEE 802.3af and 802.3at in compliance with Fixed Service Port standards One 2.5GE SFP port, conformity to...
1.4.5 Environment and Reliability Table 1-7 Standard Compliance Environment and RG-SAP685-SP Reliability Working temperature: –40°C to +65°C (-40°F to +149°F) Storage temperature: –40°C to +85°C (–40°F to +185°F) Temperature At a height between 3000 m and 5000 m (9842.52 ft.
Hardware Installation and Reference Guide Product Introduction LED and Button Note The LED description applies to both fit and fat modes unless otherwise specified. Table 1-8 LED Status Status Frequency Description The access point is not powered on. The access point is powered on, but the LED is manually turned off.
Hardware Installation and Reference Guide Product Introduction Table 1-9 Reset button Button Operation Result Press the button for Reboot the device. less than 2s Reset button Press and hold the button for longer Restore to factory settings. than 5s Table 1-10 Bridge LED No.
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Hardware Installation and Reference Guide Product Introduction Table 1-11 Rate Negotiation for an Optical Port on the Peer Device Negotiated Rate Supported by the Port on the Peer Optical Device Port Rate Optical 1 Gbps/10 1 Gbps/2.5 Gbps/10 of Access Module Rate 1 Gbps Gbps/Auto...
Hardware Installation and Reference Guide Preparing for Installation Preparing for Installation Safety Precautions Note To avoid personal injury and device damage, carefully read the safety precautions before you install the device. The following safety precautions may not cover all possible dangers. 2.1.1 General Safety Precautions Do not expose the access point to high temperature, dusts, or harmful gases.
Hardware Installation and Reference Guide Preparing for Installation 2.1.3 Electric Safety Warning Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to severe and fatal personal injury and device damage. Direct or indirect contact with high voltage or mains power supply via wet objects may cause fatal dangers.
Hardware Installation and Reference Guide Preparing for Installation Installation Environment Requirements Use the access point indoors to ensure normal operation and a prolonged service life. The installation site must meet the following requirements. 2.2.1 Bearing Requirements ensure that the ground of the installation site meets the requirements. 2.2.2 Ventilation Requirements Reserve sufficient space in front of the air vents to ensure normal heat dissipation.
Hardware Installation and Reference Guide Preparing for Installation 2.2.5 Cleanness Requirements Dust poses the top threat to the running of the device. The indoor dust falling on the device may be adhered by the static electricity, causing poor contact of the metallic joint. Such electrostatic adherence may occur more easily when the relative humidity is low, not only affecting the service life of the device, but also causing communication faults.
Hardware Installation and Reference Guide Preparing for Installation Average (mg/m Maximum (mg/m Ammonia gas (NH 0.05 0.15 Chlorine gas (CI 0.01 Note The Average refers to the average value of harmful gas in one week. The Maximum value is the upper limit of the harmful gas in one week, and maximum value can last for up to 30 minutes every day.
2.2.8 Lightning Protection Requirements The RG-SAP685-SP can guard against lightning strikes. As an electric device, too strong lightning strikes may still damage the device. Take the following lightning protection measures: Ensure that the neutral point of the AC power socket is in good contact with the ...
Anti-static wrist strap, stripping plier, crimping plier, and wire cutter tools Meters Multimeter and bit error rate tester (BERT) Other tools PC, display, and keyboard Note The RG-SAP685-SP is not shipped with a tool kit. You need to prepare a tool kit by yourself.
Hardware Installation and Reference Guide Installation Installation The RG-SAP685-SP must be installed at a fixed position. Caution Before installing the device, make sure that you have carefully read the requirements described in Chapter 2. Installation Procedure The installation steps are shown in the following figure.
Hardware Installation and Reference Guide Installation Before You Begin Carefully plan and arrange the installation location, networking mode, power supply, and cabling before installing the device. Confirm the following requirements before installation: The installation location provides sufficient space for heat dissipation. ...
Do not open the enclosure when the device is working. Fasten the device tightly. Installing the Access Point 3.4.1 Mounting the Access Point on a Wall (1) Secure the mounting bracket to the bottom of the RG-SAP685-SP access point using four M5 screws.
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Hardware Installation and Reference Guide Installation Figure 3-3 Securing Mounting Bracket to Access Point (2) Install the mounting plate on a wall using four M6 expansion anchors. Figure 3-4 Installing Mounting Plate (3) Secure the mounting bracket to the mounting plate using two M6 screws.
Figure 3-5 Securing Mounting Bracket to Mounting Plate 3.4.2 Mounting the Access Point on a Pole (1) Secure the mounting bracket to the bottom of the RG-SAP685-SP access point using four M5 screws. Figure 3-6 Securing Mounting Bracket to Access Point...
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Hardware Installation and Reference Guide Installation (2) Attach the mounting plate to a pole by threading two hose clamps through openings of the mounting plate. Figure 3-7 Attaching Mounting Plate to Pole (3) Secure the mounting bracket to the mounting plate using two M6 screws. Figure 3-8 Securing Mounting Bracket to Mounting Plate Caution...
Hardware Installation and Reference Guide Installation Tighten all fastening screws. If any screw is not installed, the device may vibrate violently, shift, or fall down. After installation, check that all screws are tightened to prevent the device from falling down.
Hardware Installation and Reference Guide Installation Figure 3-10 Connecting Grounding Cable 3.6.2 Connecting the Network Cable Caution Ensure that the crystal connector of the network cable is properly inserted into the access point. If not, the crystal connector may be damaged when a cable gland is installed.
Hardware Installation and Reference Guide Installation (3) After threading the network cable through the cable gland assembly, install an RJ-45 connector on the unterminated end of the Ethernet cable. Wrap waterproof materials around the network cable between B (split gasket) and C (grommet). Figure 3-12 Wrapping Waterproof Materials Around Network Cable (4) Insert the crystal connector of the network cable into the ETH/PoE port on the access...
Hardware Installation and Reference Guide Installation Figure 3-13 Threading Optical Fiber Through Cable Gland Assembly (3) Plug the optical fiber into the optical transceiver and tighten A (adapter base). (4) Slide B (split gasket) and C (grommet) along the cable, pressing firmly to seat B (gasket) completely into C (grommet).
Hardware Installation and Reference Guide Installation Figure 3-14 Connecting DC Power Cable Bundling Cables 3.7.1 Precautions Bundle cables neatly to ensure aesthetics. Bend twisted pairs naturally or to a large radius close to the connector. Do not over tighten twisted pair bundle as it may reduce the cable life and ...
Hardware Installation and Reference Guide Installation Figure 3-15 Bundling Cables on Mounting Plate Using Cable Tie Caution After the cables are bundled, check whether waterproof measures are taken properly. Installation Verification 3.8.1 Checking the Access Point Verify that the external power supply matches with the access point. ...
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Hardware Installation and Reference Guide Installation Turn on the power supply to supply power to the access point. Verify that the access point works properly.
Hardware Installation and Reference Guide Commissioning Commissioning Establishing the Configuration Environment Use a power adapter or PoE to power the access point. When setting up the environment, pay attention to the following: Verify that the access point is properly connected to the power source. ...
If the access point works in the fat mode, you can log in to the access point remotely for maintenance. If the access point works in the fit mode, you can use a wireless controller to centrally manage and maintain the access point. Hardware Maintenance If the hardware is faulty, please contact Ruijie technical support.
Check whether the LEDs are normal. Check whether cables are properly connected with ports. Contact Ruijie technical support to check whether hardware faults exist. Common Troubleshooting Procedures 6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In Verify that the device at the other end of the Ethernet cable is working properly.
Hardware Installation and Reference Guide Troubleshooting power outlet, and then verify that the power adapter works properly. 6.2.3 LED Is Steady Red The LED keeps steady red for a long time, indicating that the Ethernet port is not connected. Verify the Ethernet connection. 6.2.4 LED Is Steady Green The device performs initialization after power-on.
Hardware Installation and Reference Guide Appendix Appendix Connectors and Media 1000BASE-T/100BASE-TX/10BASE-T port The 1000BASE-T/100BASE-TX/10BASE-T port supports three kinds of adaptive speeds and supports the automatic MDI/MDIX crossover function under at these three kinds of speeds. Compliant with IEEE 802.3ab, the 1000BASE-T port requires 100-ohm Category 5/5e UTP or STP with a maximum distance of 100 meters.
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Hardware Installation and Reference Guide Appendix Figure 7-2 100BASE-TX/10BASE-T Pin Assignments Socket Plug Input Receive Data+ Output Transmit Data+ Input Receive Data- Output Transmit Data- Output Transmit Data+ Input Receive Data+ Output Transmit Data- Input Receive Data- 4, 5, 7, 8 Not Used Not Used The following figure shows wiring of straight-through and crossover cables for...
Hardware Installation and Reference Guide Appendix Cabling Recommendations During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet. Power cords are routed beside the cabinet, and top cabling or bottom cabling is adopted according to the actual situation in the equipment room, such as the positions of the DC power distribution box, AC socket, or lightning protection box.
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Hardware Installation and Reference Guide Appendix Figure 7-4 Bundling Cables Twisting Bending Cables of different types (such as power cables, signal cables, and grounding ○ cables) should be separated in cabling and bundling. Mixed bundling is not allowed. When they are close to each other, it is recommended that crossover cabling be adopted.
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Hardware Installation and Reference Guide Appendix Figure 7-5 Cutting off Excess Cable Tie When cables need to be bent, bind them first but do not tie cable ties within the ○ bend. Otherwise, considerable stress may be generated in cables, breaking cable cores, as shown in Figure 7-6.
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Hardware Installation and Reference Guide Appendix part should not touch heat sources, sharp corners, or sharp edges. If heat sources cannot be avoided, high-temperature cables should be used. When screw threads are used to fasten cable terminals, the bolt or screw must be ○...
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Hardware Installation and Reference Guide Appendix No knot is allowed in cabling or bundling. ○ For wiring terminal blocks (such as circuit breakers) with cord end terminals, the ○ metal part of the cord end terminal should not be exposed outside the terminal block when assembled.
Hardware Installation and Reference Guide Appendix Optical Modules and Specifications We provide appropriate optical modules according to the port types. You can select the module to suit your specific needs. The optical module types and corresponding specifications are provided for reference. Table 7-1 SFP Modules and Specifications Intensity of...
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Hardware Installation and Reference Guide Appendix Table 7-3 BIDI Modules and Specifications Speed/Distance Paring Models SM1550-BIDI-I 2.5GE/0.3 km (984.25 ft.) SM1310-BIDI-I Caution The BIDI modules must be in paired use. For example, if SM1550-BIDI-I is used at one end, the peer end must be configured with SM1310-BIDI-I.
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