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- Page 1 Ruijie RG-SAP750-SP Access Point Hardware Installation and Reference Guide Document Version: V1.0 Date: August 25, 2023 Copyright © 2023 Ruijie Networks...
- Page 2 Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
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Page 3: Preface
Preface Intended Audience This document is intended for: Network engineers Technical support and servicing engineers Network administrators Technical Support Ruijie Networks Website: https://www.ruijienetworks.com/ Technical Support Website: https://ruijienetworks.com/support Case Portal: https://caseportal.ruijienetworks.com Community: https://community.ruijienetworks.com Technical Support Email: service_rj@ruijienetworks.com... - Page 4 Signs The signs used in this document are described as follows: Warning An alert that calls attention to important rules and information that if not understood or followed can result in data loss or equipment damage. Caution An alert that calls attention to essential information that if not understood or followed can result in function failure or performance degradation.
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Page 5: Table Of Contents
Contents Preface ..............................I 1 Product Overview ..........................1 1.1 About the RG-SAP750-SP Access Point ................... 1 1.2 Hardware Features ........................1 1.3 Package Contents ........................3 1.4 Technical Specifications ......................4 1.4.1 Dimensions and Weight ....................4 1.4.2 RF Specifications ......................4 1.4.3 Port Specifications ...................... - Page 6 2.2.1 Bearing Requirements ....................10 2.2.2 Ventilation Requirements ..................11 2.2.3 Space Requirements ....................11 2.2.4 Temperature and Humidity Requirements .............. 11 2.2.5 Cleanliness Requirements ..................11 2.2.6 Anti-interference Requirements ................12 2.2.7 Lightning Protection Requirements ................. 13 2.2.8 Installation Site Requirements .................. 13 2.3 Installation Tools ........................
- Page 7 3.7.1 Precautions ......................... 28 3.7.2 Steps ..........................28 3.8 Checklist After Installation ..................... 29 3.8.1 Checking Access Point ....................29 3.8.2 Checking Cable Connection ..................29 3.8.3 Checking Power Supply ..................... 29 4 Verifying Operating Status ......................30 4.1 Setting up Configuration Environment ................30 4.2 Powering on the Access Point ....................
- Page 8 6.2.2 LED Is Off for a Long Time ..................32 6.2.3 LED Keeps Blinking Red ..................... 32 6.2.4 LED Keeps Blinking Green ..................33 6.2.5 LED Keeps Blinking Orange (in Fit Mode) ..............33 6.2.6 LED Does Not Turn Solid Blue or Blinking Blue ............33 6.2.7 Clients Can Not Find the Access Point ..............
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Page 9: Product Overview
The RG-SAP750-SP supports both local power supply and Power over Ethernet (PoE), providing you with the flexibility to choose the power supply mode. In addition, the RG-SAP750-SP can be mounted on a wall or ceiling, making space deployment and environmental requirements less challenging. This makes the RG-SAP750-SP particularly suitable for scenarios, including large campuses, conference centers, enterprise offices, and operation hotspots. - Page 10 Hardware Installation and Reference Guide Product Overview Front View Figure 1-1 Table 1-1 Description System status LED Indicates the system operating status. Side View Figure 1-2...
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Page 11: Package Contents
The product nameplate is at the bottom of the AP. Package Contents Package contents Table 1-3 Item Quantity RG-SAP750-SP access point Mounting bracket Key to securing latch Wall anchor M4.2 x 20 mm Phillips pan head screw Warranty Card and Hazardous Substance Table... -
Page 12: Technical Specifications
1.4.1 Dimensions and Weight Table 1-4 Dimensions and Weight RG-SAP750-SP Unit dimensions (W x D x H) 194 mm x 194 mm x 37 mm (7.64 in. x 7.64 in. x 1.46 in.) Main unit: 0.42 kg (0.93 lbs) Weight Mounting bracket: 0.07 kg (0.15 lbs) - Page 13 Hardware Installation and Reference Guide Product Overview Radio Specifications RG-SAP750-SP Radio 1: 802.11b/g/n: 2.400 GHz to 2.4835 GHz Operating frequency Radio 2: 802.11a/n/ac: 5.150 GHz to 5.250 GHz, 5.250 GHz to 5.350 GHz, 5.470 bands GHz to 5.725 GHz, 5. 725 GHz to 5.850 GHz Note: Country-specific restrictions apply.
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Page 14: Port Specifications
Hardware Installation and Reference Guide Product Overview Radio Specifications RG-SAP750-SP 802.11b: –91 dBm (1 Mbps), –88 dBm (5 Mbps), –85 dBm (11 Mbps) 802.11a/g: –89 dBm (6 Mbps), –80 dBm (24 Mbps), –76 dBm (36 Mbps), –71 dBm (54 Mbps) 802.11a/n: –83 dBm (MCS0), –65dBm (MCS7), –83 dBm (MCS8)，–65 dBm... -
Page 15: Environment And Reliability
Environment and Reliability 1.4.5 Environment and Reliability Table 1-8 Environment RG-SAP750-SP Reliability Operating temperature: –10°C to +50°C (14°F to 122°F) Storage temperature: –40°C to +70°C (–40°F to +158°F) Temperature At an altitude between 3000 m (3280.84 yd) and 5000 m (5468.07 yd), every time the altitude increases by 166 m (181.54 yd), the maximum temperature... - Page 16 Hardware Installation and Reference Guide Product Overview Color Frequency Description Solid green The software system is being initialized. The system is initialized, but the Ethernet port of the AP is Blinking red 3 Hz Down. Solid orange The system is initialized. A CAPWAP tunnel is being established. In fit mode, the software system is being updated.
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Page 17: Preparing For Installation
Hardware Installation and Reference Guide Preparing for Installation Preparing for Installation Safety Precautions Note To avoid personal injury and device damage, carefully read the safety precautions before you install the device. The following safety precautions may not cover all possible dangers. ... -
Page 18: Electric Safety
Hardware Installation and Reference Guide Preparing for Installation Electric Safety 2.1.3 Warning Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to severe and fatal personal injury and device damage. Direct or indirect contact with high voltage or mains power supply through wet objects may cause ... -
Page 19: Ventilation Requirements
Hardware Installation and Reference Guide Preparing for Installation Ventilation Requirements 2.2.2 Reserve sufficient space in front of the air vents to ensure normal heat dissipation. After various cables are connected, bundle the cables or place them in the cable management bracket to avoid blocking air inlets. -
Page 20: Anti-Interference Requirements
Hardware Installation and Reference Guide Preparing for Installation Requirements for Dust Table 1-11 Dust Unit Content ≤ 1.4 x 10 Dust particles (diameter ≤ 0.5 um) Particles/m³ ≤ 7 x 10 Dust particles (0.5 um < diameter ≤ 1 um) Particles/m³... -
Page 21: Lightning Protection Requirements
Dedicated Tools Anti-static gloves, wire strippers, crimping pliers, and wire cutters Meters Multimeter and bit error rate tester (BERT) Related Devices PC, display, and keyboard Note The RG-SAP750-SP is delivered without a tool kit. The tool kit is customer-supplied. -
Page 22: Installing The Access Point
Hardware Installation and Reference Guide Installing the Access Point Installing the Access Point The RG-SAP750-SP must be used indoors and installed at a fixed position. Caution Ensure that you have carefully read the requirements in Chapter 2, and the requirements have been met. -
Page 23: Precautions
Hardware Installation and Reference Guide Installing the Access Point The installation site can provides sufficient space for heat dissipation. The installation site meets the temperature and humidity requirements of the device. The power supply and required current are available at the installation site. ... -
Page 24: Installing The Access Point
Hardware Installation and Reference Guide Installing the Access Point Do not power on the device during installation. Place the device in a well-ventilated environment. Do not expose the device to high temperatures. Keep the device far away from high-voltage power cables. ... - Page 25 Hardware Installation and Reference Guide Installing the Access Point Securing the Mounting Bracket to a Ceiling Figure 3-3 (2) Align the feet on the rear of the AP over the mounting holes on the bracket. Aligning the AP with the Mounting Bracket Figure 3-4 Caution Install the Ethernet cable properly before sliding the AP into the mounting bracket.
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Page 26: Wall Mount
Hardware Installation and Reference Guide Installing the Access Point Sliding the AP into the Mounting Bracket Figure 3-5 Caution The AP can be installed in any of four directions on the mounting bracket depending on how you route the Ethernet cable. The feet of the AP should fit easily into the mounting holes. - Page 27 Hardware Installation and Reference Guide Installing the Access Point Securing the Mounting Bracket to a Wall Figure 3-6 Diameter: 6.5 mm Wall anchor Screw (2) Align the feet on the rear of the AP over the mounting holes on the bracket. Aligning the AP with the Mounting Bracket Figure 3-7 Caution...
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Page 28: Removing The Access Point
Sliding the AP into the Mounting Bracket Figure 3-8 Caution Keep the Ruijie logo on top when installing the AP on a wall. The AP can be installed in any of four directions on the mounting bracket depending on how you route ... -
Page 29: Installing Other Modules
Hardware Installation and Reference Guide Installing the Access Point (2) Hold the wall-mount AP in your hands and push it out of the mounting bracket in the direction of the Ethernet port. Removing the Wall-Mount AP from the Mounting Bracket Figure 3-10 Installing Other Modules Installing the Securing Latch... -
Page 30: Connecting Cables
Hardware Installation and Reference Guide Installing the Access Point Sliding the AP into the Mounting Bracket Figure 3-12 Caution Install the Ethernet cable before sliding the AP into the mounting bracket. Engage the securing latch as required. Connecting Cables Connect a twisted pair cable to the LAN/PoE port of the AP. - Page 31 Hardware Installation and Reference Guide Installing the Access Point Four Twisted Pairs Connection Figure 3-13 100BASE-TX/10BASE-T port can also be connected by cables of the preceding specifications. Besides, the 10BASE-T port can be connected by 100-ohm Category 3, Category 4, and Category 5 cables with a maximum distance of 100 meters (328.08 feet).
- Page 32 Hardware Installation and Reference Guide Installing the Access Point Cabling During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors used for transit should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet.
- Page 33 Hardware Installation and Reference Guide Installing the Access Point The cable management brackets and cabling troughs inside and outside the cabinet should be ○ smooth without sharp corners. The metal hole traversed by cables should have a smooth and fully rounding surface or an ○...
- Page 34 Hardware Installation and Reference Guide Installing the Access Point Cables not to be assembled or remaining parts of cables should be folded and placed in a proper ○ position of the rack or cable trough. The proper position refers to a position that does not affect device running or damage the device or cable.
- Page 35 Hardware Installation and Reference Guide Installing the Access Point 10 mm to 30 mm (0.39 in. to 1.18 in.) 150 mm to 200 mm (5.91 in. to 7.87 in.) 30 mm (1.18 in.) 200 mm to 300 mm (7.87 in. to 11.81 in.) No knot is allowed in cabling or bundling.
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Page 36: Bundling Cables
Hardware Installation and Reference Guide Installing the Access Point DC Connector Specifications Input voltage: 12 V DC Rate current: 1.5 A DC Connector Specifications Table 3-2 Inner Diameter Outer Depth Polarity Symbol Diameter 2.1 mm ± 0.05 5.5 mm ± 0.05 10 mm (0.39 in.) Center (tip) of the output plug: Positive (+) mm (0.08 in. -
Page 37: Checklist After Installation
Hardware Installation and Reference Guide Installing the Access Point (2) Fasten the cables inside the cable management trough. (3) Route the cables under the access point and run in straight line. Checklist After Installation 3.10 Checking Access Point 3.10.1 Verify that the external power supply matches with the requirement of the access point. ... -
Page 38: Verifying Operating Status
Hardware Installation and Reference Guide Verifying Operating Status Verifying Operating Status Setting up Configuration Environment The AP adopts PoE or DC power supply. When the AP adopts PoE or DC power supply, verify that the power supply functions properly and ... -
Page 39: Monitoring And Maintenance
When the AP works in the fat mode, log in to the AP for remote maintenance. When the AP works in the fit mode, use a wireless controller to manage and maintain the AP uniformly. Hardware Maintenance If the hardware is faulty, please contact Ruijie technical support for help. -
Page 40: Common Troubleshooting
Check whether cables properly connected. Contact Ruijie technical support to check whether hardware faults exist. Common Faults Ethernet Port Is Not Working After the Ethernet Cable Is Connected 6.2.1 Verify that the peer device is working properly. And verify that the Ethernet cable is capable of providing the required data rate and is properly connected. -
Page 41: Led Keeps Blinking Green
Hardware Installation and Reference Guide Common Troubleshooting LED Keeps Blinking Green 6.2.4 The AP needs to be initialized after power-on. During this period, the LED keeps blinking green and does not turn blue until the initialization is completed. If the LED is still blinking green after an hour, the device initialization fails and the device is faulty. -
Page 42: Appendix
Hardware Installation and Reference Guide Appendix Appendix Connectors and Media 1000BASE-T/100BASE-TX/10BASE-T port 1000BASE-T/100BASE-TX/10BASE-T port is a 10/100/1000 Mbps port that supports auto-negotiation and auto MDI/MDIX Crossover. Compliant with IEEE 802.3ab, the 1000BASE-T port requires Category 5/5e 100-ohm UTP or STP with a maximum distance of 100 meters (328.08 feet). - Page 43 Hardware Installation and Reference Guide Appendix The following figure shows feasible connections of the straight-through and crossover twisted pairs for a 100BASE-TX/10BASE-T port. 100BASE-TX/10BASE-T Connection Figure 7-3...
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Page 44: Cabling
Hardware Installation and Reference Guide Appendix Cabling During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors used for transit should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet. - Page 45 Hardware Installation and Reference Guide Appendix The cable management brackets and cabling troughs inside and outside the cabinet should be ○ smooth without sharp corners. The metal hole traversed by cables should have a smooth and fully rounding surface or an ○...
- Page 46 Hardware Installation and Reference Guide Appendix Cables not to be assembled or remaining parts of cables should be folded and placed in a proper ○ position of the rack or cable trough. The proper position refers to a position that does not affect device running or damage the device or cable.
- Page 47 Hardware Installation and Reference Guide Appendix 10 mm to 30 mm (0.39 in. to 1.18 in.) 150 mm to 200 mm (5.91 in. to 7.87 in.) 30 mm (1.18 in.) 200 mm to 300 mm (7.87 in. to 11.81 in.) No knot is allowed in cabling or bundling.
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Page 48: Dc Connector Specifications
Hardware Installation and Reference Guide Appendix DC Connector Specifications Input voltage: 12 V DC Rate current: 1.5 A DC Connector Specifications Table 7-2 Inner Diameter Outer Depth Polarity Symbol Diameter 2.1 mm ± 0.05 5.5 mm ± 0.05 10 mm (0.39 in.) Center (tip) of the output plug: Positive (+) mm (0.08 in.
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