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strong.tv. NEVER open or disassemble your receiver. This may cause a dangerous situation and will void the
warranty.
Problem
The standby indicator
does not light up
No picture
No picture or sound on
TV
Scrambled channel
message
No response to remote
control
Password forgotten
The external USB HDD
does not start.
The receiver switches to
standby automatically.
9. A.2 SPECIFICATIONS
Demodulator
Demodulation:
Input symbol rate:
FEC decoder:
Video Decoder
Video Format
Input rate:
Aspect ratio:
Video resolution:
Possible cause
The mains lead is unplugged/the
multipoint connector is switched off.
The receiver can't receive signal.
Incorrect values of some tuner
parameters.
Wrong direction of the dish.
The input is not selected on your TV.
The TV is not connected to the mains.
Bad cable connection.
Audio muting.
TV power off.
The channel is scrambled.
The receiver is off.
The handset is not aimed correctly.
The IR sensor is obstructed.
The handset batteries are exhausted.
The default password is 0000
The power consumption is too high.
The Auto Standby function is
activated and has reached the set
time (default 3h).
QPSK, 8PSK
DVB-S QPSK: 2 ~ 45 Ms/s
DVB-S2 8PSK/QPSK: 2 ~45 Ms/s
Auto, 1/2, 2/3, 3/4, 5/6, 7/8 in DVB-S mode
1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 in DVB-S2 mode
3/5, 2/3, 3/4, 5/6, 8/9, 9/10 in 8PSK mode
Mpeg1/2, H264 max 1080x1920...)
Max. 20 Mbit/s
16:9, 4:3 Pan&Scan, Letterbox, Auto.
480i, 480p, 576i, 576p, 720, 1080i, 1080p, 50/60Hz.
Check the mains lead/switch the
multipoint connector on.
Check the antenna cable, replace the
cable, or connect the cable to the
receiver tightly.
Set the values of tuner parameters
correctly in the Installation menu.
Check signal strength and adjust your
dish correctly.
Switch to the correct TV input.
Check the mains lead.
Firmly plug in the cables between the
receiver and TV.
Press the ! button.
Turn the TV on.
Select an alternative channel.
Plug in and turn on the plug.
Aim the handset at the IR sensor.
Check for obstructions.
Replace the handset batteries.
Contact the local Service Hotline or
send an email to our support via www.
strong.tv
Connect an extra power supply adapter
to your USB HDD device.
Set the power down time or disable it
in the System Setup > Auto Standby
menu.
29
What to do
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