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Appendix
Message
Error has oc-
curred in the
scanner.
Error has oc-
curred in the
scanner driver.
Required library
module cannot be
found.
Please reinstall
the module.
Insufficient mem-
ory.
Close all other
applications,
then restart
6
scanning.
Clear Misfeed(s)
in ADF.
Cannot detect the
paper size of the
original.
Specify the scan-
ning size.
68
Possible Cause
• There is an error in
parameter setting to
the scanner.
• There is an error in the
driver, scanner, or in
the operating system.
• The library module
has not been found.
• The memory or the
virtual memory on
your computer is
short.
• The misfed original is
jammed inside the
ADF.
• Failed to detect the
original size automat-
ically.
Required Action
• Reinstall the TWAIN driver.
• If the same error occurs again,
please call the service representa-
tive.
• Restart the operating system.
• If the same error occurs again,
please call the service representa-
tive.
• Reinstall the TWAIN driver.
• Close applications unnecessary for
scanning.
• Expand the memory or the virtual
memory of your computer.
• Remove the misfed originals and
scan again. ⇒ p.64 "When the Orig-
inal is Jammed or Double Fed in the
ADF"
• Remove the misfed originals and
clear the error. ⇒ p.66 "When the
Originals are Not Fed Correctly"
• See p.47 "Originals that cannot be
set in the ADF" and check if the
original is suitable for the ADF.
• The settings for the Background
Panel on the TWAIN driver is set to
Black even the panel is set to white
on the exposure glass. Set the panel
to Black to use the auto detect func-
tion. When the panel is set to White,
it is unable to auto detect the origi-
nal size. To use the white side of the
panel, set [Background Panel] in the
[Back.Panel] tab in [Initial Settings] on
the TWAIN driver to [White back-
ground panel]. Then set [Original Size:]
manually. ⇒ p.52 "Changing the
Color of the Background Panel"
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