Removing Stuck Cartridges From Slots - ADIC FastStor 2 User Manual

Problem
SCSI ID
Changed drive SCSI ID, but the
host server system does not
recognize the new ID

Removing Stuck Cartridges From Slots

If the autoloader experiences a severe mechanical problem or if you need to remove cartridges
because of a power failure or other circumstance in which the autoloader is unable to export the
cartridges in the carousel, follow these steps.
Contact your support representative if a cartridge is stuck in the drive.
NOTE:
To remove stuck cartridges from slots
1. Move the power switch on the front panel to the OFF position.
You may need to use the tip of a pen or similar item to move the power switch.
2. Remove the power cable and SCSI cables from their connectors on the back panel of the
autoloader, and then remove the autoloader from its rack slot, if applicable, and place it on a
table or other clear work surface.
WARNING:
3. Use a screwdriver to remove the screws that secure the mounting brackets (if the autoloader is
rackmounted) from both sides of the autoloader, remove the autoloader from the rack, and then
place it on a cleared work space.
4. Remove the five screws on the back, and the screw on each side of the autoloader to loosen
the autoloader cover.
Removing Stuck Cartridges From Slots
Solution
• Make sure that all SCSI devices on the same bus have
unique ID numbers.
• If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through
7 are available.
• Make sure that you cycle power on the autoloader after
changing the SCSI ID.
• Reboot the host server system.
TO PREVENT INJURY, DISCONNECT THE POWER AND SCSI
CABLES BEFORE REMOVING THE AUTOLOADER COVER AND
KEEP FINGERS AWAY FROM THE FAN.
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