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Chapter 5
System Status And Error Messages
System Status And Error Messages
NOTE: Detailed information regarding System Status and Error
When an error occurs, the printer displays an appropriate message
on the control panel LCD. Some errors are operator-correctable,
some require field service, and others require reprinting.
Operator-correctable errors include paper jams, missing
consumables, and power paper stacker problems. After correcting
the error condition, press CLEAR to remove the message from the
display and place the printer offline. If any data resides in the print
buffer, it will then be printed. Press ONLINE to place the printer
online.
The "stacker" errors can usually be cleared by pressing CLEAR. In
some cases, you may need to lower and then raise the stacker tray,
then press CLEAR to correct the error.
Errors requiring field service are printer failures that require the
attention of service personnel. Before calling your service
representative, press CLEAR to attempt to remove the message
from the display. If the message disappears, the original message
may have been a false error indication. If the message reappears,
call for service.
Errors requiring reprinting are those errors which require reprinting
to recover from an error condition. These are discussed in detail in
the following topics.
IMPORTANT
The stacker is reset automatically whenever you clear a paper
fault (paper jam or fanfold paper empty) error.
Reprinting Pages After Fault Condition
The printer handles errors in two ways, depending on your
configuration of the Reprint on Fault option in the Paper Control
menu.
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Messages can be found in the User's Manual . The
information presented here is simply to help in the
identification of type of problem you may be experiencing.
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