Back Office Management Systems - alfen Eve Single Pro-line Installation Manual

3. Connect the UTP (Ethernet) cable with the
corresponding port.
4. Connect your device to the switch or router or directly
to the charging station.
5. Select your charging station from the list in the MyEve
app or the ACE Service Installer.
NOTE
If the charging station(s) is (are) not detected
automatically, the MyEve app or the ACE Service
Installer might be blocked by the Firewall on your
laptop, tablet or smartphone. Check the settings and
try again.
6. Enter the provided password.
The network connection has now been established.
Via the MyEve app or the ACE Service Installer you can
configure the settings
7. After finishing the configuration, hand over the card
with password (recovery) information to the customer.

5.3.3 Back office management systems

If additional services by a back office provider have been
purchased, the charging station has been configured
ex-factory to connect to the selected back office
management system.
NOTE
A connection with a backoffice management system can
only be established if arrangements with the supplier of
this system have been made. The service of third parties is
not provided by Alfen.
NOTE
If the charging station is set to connect with a
backoffice management system, it will do so directly and
automatically.
NOTE
Manually configurating and connecting to a backoffice
management system can be done with the MyEve. A SIM
card needs to be installed during installation. If you do not
have a SIM card, please contact your backoffice provider.
Alfen ICU B.V. | Installation Manual | Eve Single Pro-line & S-line | EV Charging Stations | V2.2 | EN | 04/2023 | 203130236-ICU
5. CONNECTIVITY
NOTE
If a mobile communication (SIM card) Internet connection
has been purchased, the charging station is already
equipped with a SIM card and will automatically connect,
once the charging station is being commissioned.
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