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alfen Eve Double Pro-line Manual

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Summary of Contents for alfen Eve Double Pro-line

  • Page 1: Nek-En-6185

    – Eve Double Pro-line Manual / Handboek / Handbuch / Manuel...
  • Page 2 OUTSIDE / BUITENZIJDE / AUSSENSEITE / EXTÉRIEUR...
  • Page 3 INSIDE / BINNENZIJDE / INNENSEITE / INTÉRIEUR...
  • Page 5 We have invested a great amount of care to provide you with a complete and comprehensible manual. As we continue to modify and further improve its contents, please refer to the following link to download the most recent version: http://alfen.com. Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 6: Table Of Contents

    The Netherlands 2.6.3 General product specifications 2.6.4 Communication and protocols Declares the conformity of the product: 2.6.5 Communication security Charging stations of the type Alfen Eve Double Pro-line 2.6.6 Available memory 2.6.7 User circumstances Pursuant to European directives: 2.6.8 Casing Low Voltage Directive 2014/35/EU 2.6.9...

  • Page 7: Safety And Usage Instructions

    1.4 Copyright Alfen ICU B.V. (“Alfen”) shall not be liable in any way, for any Copyright © Alfen N.V. 2020. All rights reserved. The kind of damage, and all warranties on both the product and...

  • Page 8: Product

    The identification label found on the bottom of the charging station specifies elements such as: • Model, production date and serial number. • Technical specification number. • Article number and maximum charging current. When contacting Alfen, always have your serial number available to facilitate quick support. Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 9: User Interface

    2. PRODUCT 2.2 User interface The Eve Double Pro-line has a colour display which informs the user on the progress of the charging by using status indications. 2.2.1 Status indications on the display General information on charging station The charge point ID: Identification is determined by the reseller or maintainer of the central management system.

  • Page 10: Operation

    Operation Plug & Charge – Authorisation without a charge pass Start --kW Pro-Line --kW --.--kWh --.--h Stop Pro-Line RFID - Charging station with user authorisation Start --kW Pro-Line --kW --.--kWh --.--h Stop Pro-Line Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 11: Eve Double Pro-Line With Single Or Double Feeder Cables

    During installation of two feeder cables there is an heightend risk of injury or hazards. Observe the installation instructions in the User Manual or Quick Installation Guide of the Eve Double Pro-line . 2.4.1 Eve Double Pro-line with single or double feeder cables overview...

  • Page 12: Access Control For Local Authorisation (Rfid)

    2.5 Access control for local authorisation (RFID) To control local user access to an Alfen Eve Double Pro-line charging station, you need to install an RFID card as the 'Master key' . With this Master Key, you can determine who can use your charging station.

  • Page 13: Technical Specifications

    Maximum current per socket • 32A per phase Maximum current per socket 7.4kW, 1-phase products 22kW, 3-phase products Connection clamps Cable gland, clamping range for 147-25.5mm cable thickness Cable clamps on input filter block. Range: • 16mm per wire Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 14: Communication And Protocols

    EVSE Interal Flash AES 128 bit (erased when read) Root certificate Installed in the factory, update through UpdateFirmwire file For more information on the implementation of information security in Alfen Charging Equipment, you can contact cpadmin@alfen.com 2.6.6 Available memory Charge passes Local list: approx. 800 charge passes (via the Backend) White list: approx.

  • Page 15: User Circumstances

    Where products are exposed to the elements, the case can be subject to gradual aging of the material, which can result in product discolouration over time. Therefore, wherever possible, place the product in a sheltered place to optimise the life of the materials. Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 16: Input / Power Supply

    IT system: connected to a shared reference (common earth) with other metal parts Connection method Permanently connected 2.6.10 External protection according to EV/ZE-Ready If EV/ZE ready compliance is required, only use RCCB’s of type A+ (high immunity) or type B. Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 17: Optional Factory Settings

    Art. 803828601-ICU Dimensions (H x B x D) 598 x 204 x 300 Weight 7.8 kg Packaging (H x W x D) 50 x 295 x 620 Additional RFID card Art. 203120010-ICU Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 18: Installing And Connecting

    3. INSTALLING AND CONNECTING Package content Content of the package of the charging station consists of: Alfen Eve installation manual, wall mounting block and assembly accessories, RFID charge cards (depending on the selected options) Eve Double Wall-mounting Allen key Anti theft...

  • Page 19: Mounting And Installation Requirements

    • The cable trajectory from the main distribution station The front cover is firmly attached to the charging station up to the Alfen Eve Double Pro-line must be protected and is secured with four screws at the top and bottom. against short-circuiting and over-current with: Lay the device on its back, preferably on a soft under...

  • Page 20: Mounting Post

    Pull the power cable through the cable inlet, • 1x bolt M8x20 Stainless A2 anti-theft on page 2). • 4 x Tap bolt M10x25 Pull the power cable at least 15 cm into the housing Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 21: Maintenance

    For the best result and a long product life renew the wax layer every year. Remove the sheathing from the cables with a wire stripper to connect the exposed wires in the main switch ( on page 3). WARNING Always first connect a proper ground conductor! Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 22: Commissioning The Charging Station

    The display briefly illuminates. The display switches on and shows the notification ‘Charge point starting up’ . The start screen appears on the display, showing the logo. The Alfen Eve Double Pro-line is now ready for use. If the charging station is configured to connect with an administration system, this will happen automatically and directly. The charging station may be configured further if desired.

  • Page 23: Using The Service Installer Application

    Via the Service Installer Application; proceed from General Settings to 'Localisation' . Where, you can edit the language settings. Via a connected management system; Go to the language settings screen on the management platform. Every Alfen charging station has the 'Language' setting item. The table below provides an overview of the languages supported.

  • Page 24: Connectivity

    5.1 Management systems Alfen charging stations are intelligent, and can communicate with a range of online third party management systems or our own, Alfen ICU EZ. All of these provide the opportunity to track users’ energy consumption, control charging remotely and simplify charge point maintenance via remote access.

  • Page 25: Registering Your Icu Ez Account

    As soon as your account has • General settings for the charging station like language, been set up, Alfen will contact you with login details. Did intensity of the status indications and load capacity you forget to register, but you have already ordered the •...

  • Page 26: Appendix A: Error Codes And Problem Solving

    APPENDIX A: ERROR CODES AND PROBLEM SOLVING This appendix provides a description of, and advice related to, the error codes that can be generated by the Eve Double Pro-line charging station. If you are not able to find a working solution, please contact the seller of the charging station, or contact Alfen Support using the contact information displayed on the back of this manual. Display Troubleshooting...
  • Page 27 Unable to lock the charging Contact the service department of your Please reconnect cable. cable. charge point supplier. • Check socket and charging cable plug. • Check if the lock motor can move freely. Eve Double Pro-line | Version 1.0 | June 2020...
  • Page 28 Issues with other Please check your the IEC 61851 norm. charge points. charging cable. All cables: Contact the service • No issue with oth- department of er charge point. your charge point supplier. Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 29: Appendix B: Default Configuration Of Optional Factory Settings

    Therefore, always limit the cable length to prevent risks concerning the signal. Alfen ICU B.V. is not liable for continuous and correct oper- ation of the connection to the P1 meter and the quality of the transferred signals.
  • Page 30 The total number of active charging stations will be limited not to exceed the SCN-TotalSafeCurrent. This characteristic is automatically synchronised between charging stations within an SCN. Eve Double Pro-line | Version 1.0 | June 2020...
  • Page 31 Apparent Power L3 [VA] 0.1 [VA] UNSIGNED32 Cos(phi) L1 [ ] 0.001 [ ] SIGNED32 Cos(phi) L2 [ ] 0.001 [ ] SIGNED32 Cos(phi) L3 [ ] 0.001 [ ] SIGNED32 Eve Double Pro-line | Version 1.0 | June 2020...
  • Page 32 B.2 Smart Charging Network The Smart Charging Network (SCN) is the smart charging functionality that makes connected Alfen charging stations form a single charging plaza. For every outlet used, the network decides how fast it can charge, taking the total load into account.
  • Page 33 Electrical supply (local installation) station. Settings Factory settings: set for charging station (max output) REMARK Want to know more about the Smart Charging Network? Contact our Sales department or Sales Support via cpadmin@alfen.com Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 34: Waste Electrical And Electronic Equipment (Weee)

    Eve Double Pro-line | Version 1.0 | June 2020...

  • Page 35: Alfen Icu B.v

    Contact / Contact / Kontakt/ Contact – Alfen ICU B.V. Hefbrugweg 28 1332 AP Almere The Netherlands P.O. box 1042 1300 BA Almere The Netherlands Tel. Sales Support: +31 (0)36 54 93 402 Tel. Service: +31 (0)36 54 93 401 Website: ww.alfen.com/en/ev-charge-points...

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