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Eve
TM
M odel 2017 (2.0)
Manual / Handboek / Handbuch / Manuel

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Summary of Contents for alfen Eve 2017

  • Page 1 – M odel 2017 (2.0) Manual / Handboek / Handbuch / Manuel...
  • Page 2 OUTSIDE / BUITENZIJDE / AUSSENSEITE / EXTÉRIEUR...
  • Page 3 INSIDE / BINNENZIJDE / INNENSEITE / INTÉRIEUR...
  • Page 5 We have invested a great amount of care to provide you with a complete and comprehensible manual. As we continue to modify and further improve its contents, please refer to the following link to download the most recent version: http://alfen.com/en/icu-eve.
  • Page 6: Table Of Contents

    Product The Netherlands The charging station Status indications on the display Declares the conformity of the product: Operating the charging station Charging stations of the type Alfen Eve 2.4 Technical specifications 2.4.1 Eve 2017 model overview Pursuant to European directives: 2.4.2...
  • Page 7: Safety And Usage Instructions

    1. SAFETY AND USAGE INSTRUCTIONS 1.1 Purpose and intended audience In the following cases, Alfen ICU B.V. shall not be liable The Alfen Eve charging station is intended exclusively for in any possible way for any kind of damages while all...
  • Page 8: Product

    Alfen to enable quicker support. 2.2 Display status indications Maximum charging capacity of the socket The Alfen Eve is equipped with a colour display to visualise Current charging capacity for the connected vehicle the status of the charging station and inform the user Currently consumed energy during the current about the charging progress.
  • Page 9: Operating The Charging Station

    2. PRODUCT 2.3 Operating the charging station Plug & Charge – No charge card authorisation required Start --kW --kW --,--kWh --,--h Stop RFID – Charging station with user authorisation Start --kW --kW --,--kWh --,--h Stop Eve model 2017 (2.0) manual | Version 1.0 | July 2017...
  • Page 10: Technical Specifications

    2. PRODUCT 2.4 Technical specifications Eve model 2017 2.4.1 Eve 2017 model overview Models Model name Article no. OCPP chargePointModel 2 x type 2 socket, 1-phase, max. 1x32A input 904461011 NG920-61011 current, RCD type A, 6mA detection, Display 2 x type 2 socket, 1-phase, max. 2x32A input...
  • Page 11: Input / Electricity Grid Connection

    2. PRODUCT 2.4.2 Input / power supply NOTICE! Your installation must comply with the standards and regulations of the location (country) where it is located. The tables below are advisory and based on proper practical functioning of the charging stations; provided that all prerequisites are satisfied. Printing errors expressly reserved Input: minimum 1-phase 3,7kW charging, 16A selected per phase advised cable 904461011: 3 x 4 mm diameters...
  • Page 12: Charging And Access

    2. PRODUCT 2.4.5 Charging and access Controllers Central unit for sockets and communication Communication with vehicle Mode 3 Status indication Integrated in display Display 7" TFT colour display, resolution: 800x480 pixel Card reader RFID (NFC) ISO/IEC 14443A/B, Mifare 13,56 Mhz, DESFire Internet / Networking capabilities GPRS, Ethernet/ LAN (externally accessible) Communication protocol...
  • Page 13: Optional Factory Settings

    Maximum available charging current per socket 32A * Smart charging options Standard load balancing * Active load balancing (P1) * Own logo shown on colour display Off (Alfen logo) On (Your own logo) * Supported languages English Dutch German French User availability if temporarily...
  • Page 14: Installing And Connecting

    3. INSTALLING AND CONNECTING Package content Content of the package of the charging station consists of: Alfen Eve installation manual, wall mounting block and assembly accessories, RFID charge cards (depending on the selected options) Pedestal (optional) DANGER! The charging station contains electric components that may still contain electrical charge after being disconnec- ted.
  • Page 15: Mechanical Installation

    3. INSTALLING AND CONNECTING • The cable trajectory and the charging station are part • Torx screwdriver (T25) of a TN-S system; the station must be grounded via the • Wire stripper main distributor. • Allen wrench • The cable trajectory must be installed in compliance • 4 x M5 x 30mm screws with the usual locally applying professional standards.
  • Page 16: Electrical Installation

    3. INSTALLING AND CONNECTING Installing the charging station Place the casing onto the already installed mounting block, in a vertical downward movement. Attach the casing on the top side with two screws (max. diameter 8mm) at the right position (ref. image Image 2: Fixing the cable cover Preparing the charging station Do not remove the transparent foil from the casing during...
  • Page 17 3. INSTALLING AND CONNECTING NOTICE! Make sure the cables do not become trapped while putting the subframe back into place! Verify that the residual current devices inside the charging station are enabled. Put the isolating switch on the I (ON) position. If useful, use a special wrench to simplify switching.
  • Page 18: Commissioning The Charging Station

    The display briefly illuminates. The display switches on and shows the notification ‘Charge point starting up’ . The start screen appears on the display, showing the logo. The Alfen Eve is now ready for use. If the charging station is configured to connect with an administration system, this will happen automatically and directly. The charging station may be configured further if desired. Use the Service Installer software application to gain access.
  • Page 19: Connectivity

    If, during the purchase of your charging station, you chose for additional services with a (back-end) partner or Alfen ICU B.V. (the ICU EZ services), your charging station has been configured with factory settings for the back-end system you selected. The internet connection Image 7: Location of the SIM card holder.
  • Page 20: Registering Your Icu Ez Account

    5 CONNECTIVITY It might also be required to fill in a MAC address. You can a platform identification, combined with a unique product find this address on the inspection certificate of the identification: charging station. Please contact Alfen to receive a copy of • 904461011 this certificate. • With Alfen NG920 platform: NG920-61011 The table below provides an overview of the various REMARK article number and OCPP code combinations. Once correct...
  • Page 21: Appendix 1: Error Codes And Problem Solving

    APPENDIX 1: ERROR CODES AND PROBLEM SOLVING This appendix provides an overview of the error codes that can be generated by the Eve charging station and an initial instruction towards solving the problem. If you cannot solve the problem, please contact our service department. Code Description Solution...
  • Page 22: Appendix 2: Default Configuration Of Optional Factory Settings

    MaxCurrent 32A per Standard Load balancing 2x11kW phase Installation- Installation requirements: MaxCurrent • The Alfen charging station is equipped with an active load balancing feature activated over P1 port Station- 2x7.4kW MaxCurrent • Communication cable with RJ11 plugs 2x32A 2x22kW •...
  • Page 24: Alfen Icu B.v

    Contact / Contact / Kontakt/ Contact – Alfen ICU B.V. Hefbrugweg 28 1332 AP Almere The Netherlands P.O. box 1042 1300 BA Almere The Netherlands Tel. Sales Support: +31 (0)36 54 93 402 Tel. Service: +31 (0)36 54 93 401 Website: ww.alfen.com/en/ev-charge-points...

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