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alfen Eve Double Pro-line FR Manual

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Eve Double Pro-line FR
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Summary of Contents for alfen Eve Double Pro-line FR

  • Page 1 – Eve Double Pro-line FR Manual / Manuel Pro-line FR...
  • Page 2 OUTSIDE / EXTÉRIEUR...
  • Page 3 INSIDE / INTÉRIEUR...
  • Page 4 Pro-line FR installation and – commissioning Congratulations on your purchase of an Alfen charging station for electric vehicles! To ensure safe installation, and full utilisation, of all advanced features of your charging station, we recommend that you read this manual carefully and save it for future reference.

  • Page 5: Table Of Contents

    Alfen ICU B.V. 2.5.3 Removing the Master Key Hefbrugweg 28 2.6 Technical specifications 1332 AP Almere 2.6.1 Eve Double Pro-line FR model overview The Netherlands 2.6.2 Eve Double Pro-line FR specifications 2.6.3 General product specifications Declares the conformity of the product: 2.6.4 Communication and protocols Charging stations of the type Alfen Eve 2.6.5...

  • Page 6: Safety And Usage Instructions

    1.4 Copyright Copyright © Alfen N.V. 2019. All rights reserved. The Alfen ICU B.V. (“Alfen”) shall not be liable in any way, for any disclosure, duplication, distribution and editing of this kind of damage, and all warranties on both the product and...

  • Page 7: Product

    • Model, production date and serial number. • Technical specification number. • Article number and maximum charging current. When contacting Alfen, always have your serial number available to facilitate quick support. Eve Double Pro FR manual | Version 2.0 | March 2020...

  • Page 8: User Interface

    2. PRODUCT 2.2 User interface The Eve Double Pro-line FR has a colour display which informs the user on the progress of the charging by using status indications. 2.2.1 Status indications on the display General information on charging station The charge point ID: Identification is determined by the reseller or maintainer of the central management system.

  • Page 9: Operation

    2. PRODUCT 2.3 Operation Specific user actions are presented in a sequence that clearly shows the progress and corresponding status indications. The first steps can be conducted in any sequence. Upon detecting a charging cable or charge card, all Eve Double Pro-line FR products will show a green status. The light blue (cyan) colour will only be displayed if and when a connection between the vehicle and charging station is established. Operation Plug & Charge – Authorisation without a charge pass Start --kW Pro-line...

  • Page 10: Optional E-Socket

    2.4 Optional E-socket The E-socket is an optional accessory on the Eve Double Pro-line FR charging points for vehicles that need to be charged via a domestic plug. Pay attention! Countries may have restrictions on the load capacity of the E-socket. Check and follow national and local legislation for country-specific regulations and recommendations.

  • Page 11: Access Control For Local Authorisation

    2.5 Access control for local authorisation (RFID) To control local user access to an Alfen Eve Double Pro-line FR charging station, you need to install an RFID card as the 'Master key' . With this Master Key, you can determine who can use your charging station.

  • Page 12: Technical Specifications

    2. PRODUCT 2.6 Technical specifications 2.6.1 Eve Double Pro-line FR model overview Models Model name Article no. OCPP chargePointModel 1-fase, Display, 2x socket Type 2S (shutters), max. 904461215 NG920-61215 1x32A input current 1-fase, Display, 2x socket Type 2S (shutters), max.

  • Page 13: Communication And Protocols

    EVSE Interal Flash AES 128 bit (erased when read) Root certificate Installed in the factory, update through UpdateFirmwire file For more information on the implementation of information security in Alfen Charging Equipment, you can contact cpadmin@alfen.com 2.6.6 Available memory Charge passes Local list: approx. 800 charge passes (via the Backend) White list: approx.

  • Page 14: User Circumstaces

    2. PRODUCT 2.6.7 Use conditions Operating temperature -25°C - 40°C Relative atmospheric humidity 5 - 95 % Electrical safety class Degree of protection (casing) IP54 IK protection IK10 (mechanical impact) Stand-by use Ca. 9-12 W Environmental conditions Indoor use Outdoor use NOTICE! The operating temperature assumes the ambient temperature of a product delivered in the default casing colour 'RAL9016' . Direct exposure to sunlight may have an adverse effect on the temperature range.

  • Page 15: Input / Power Supply

    2. PRODUCT 2.6.9 input / power supply NOTICE! Your installation must comply with the standards and regulations of the location (country) where it is located. The tables below are advisory and based on proper practical functioning of the charging stations; provided that all prerequisites are satisfied.

  • Page 16: Optional Factory Settings

    (see Appendix B) Standard load balancing* Active load balancing (P1)* Smart Charging Network* Own logo in display (only Pro-line) Off (Alfen logo) On (your own logo)* Languages supported English, Dutch, German, French, Spanish, Portuguese, Italian, Norwegian, Swedish, Finnish User availability if temporarily...

  • Page 17: Installing And Connecting

    3. INSTALLING AND CONNECTING Package content Content of the package of the charging station consists of: Alfen Eve Double Pro- line FR installation manual, wall mounting block and assembly accessories, RFID charging pass (depending on the selected options). Eve Double...

  • Page 18: Mounting And Installation Requirements

    • Pencil and the enclosed drill template • The cable trajectory from the main distribution station • Torx screwdriver (T25) up to the Alfen Eve must be protected against short-cir- • Wire stripper cuits and overcurrent using: • Allen wrench - B or C residual current fuses (or otherwise in •...

  • Page 19: Electrical Installation

    3. INSTALLING AND CONNECTING Installing the charging station Place the station onto the already installed mounting block, in a vertical downward movement. Secure the station on the top side with two hex bolts (max. diameter 8mm) at the indicated position (ref. image 4).
  • Page 20 3. INSTALLING AND CONNECTING NOTICE! Make sure the cables do not become trapped while putting the subframe back into place! Verify that the residual current devices inside the charging station are enabled. Put the main switch on the I (ON) position. If needed, use a special wrench to simplify switching.

  • Page 21: Commissioning The Charging Station

    Make sure the power supply is separately protected by of the Service Installer application. You can request an an appropriate breaker. account at: http://support.alfen.com. Click on 'Sign up for an (circuit breakers or fuses) account' . Note that new account creation may take several Make sure the charging station is installed in working days.

  • Page 22: Using The Service Installer Application

    Via the Service Installer application; proceed from General Settings to 'Localisation' . Where, you can edit the language settings. Via a connected management system; Go to the language settings screen on the management platform. Every Alfen charging station has the 'Language' setting item. The table below provides an overview of the languages supported.

  • Page 23: Connectivity

    5.1 Management systems Alfen charging stations are intelligent, and can communicate with a range of online third party management systems or our own, Alfen ICU EZ. All of these provide the opportunity to track users’ energy consumption, control charging remotely and simplify charge point maintenance via remote access.

  • Page 24: Registering Your Icu Ez Account

    General information, such as the present charging information to identify you. As soon as your account has current and temperature been set up, Alfen will send you with login details. Did you • General settings for the charging station like language,...

  • Page 25: Appendix A: Error Codes And Problem Solving

    This appendix provides a description of, and advice related to, the error codes that can be generated by the Eve Double Pro-line FR charging station. If you are not able to find a working solution, please contact the seller of the charging station, or contact Alfen Support using the contact information displayed on the back of this manual. Code Alarm message text...
  • Page 26 APPENDIX A: ERROR CODES AND PROBLEM-SOLVING Code Alarm message text Icon Possible causes Possible solutions Vehicle error One moment please your Safety measure, charging is • Check car and charging cable. charging session will started too often within 1 • Otherwise contact the service depart- resume shortly.
  • Page 27 APPENDIX B: DEFAULT SELECTIONS FOR OPTIONAL FACTORY SETTINGS The Eve Double Pro-line FR charging station has the follow- The charging station and the smart meter communicate ing Smart Charge options: via the P1 port. For this, the DSMR protocol is used (for supported versions, see paragraph 2.6.5).

  • Page 28: Factory Settings

    APPENDIX B: DEFAULT SELECTIONS FOR OPTIONAL FACTORY SETTINGS Modbus TCP/IP settings In order for smooth communication with the smart meter through the Modbus TCP/IP, both need to be installed in the same network. Before reading out all necessary data fields, the smart meter and the charging station need to be able to commu- nicate. For that, the following settings are important: •...
  • Page 29 B.2 Smart Charging Network The Smart Charging Network (SCN) is the smart charging functionality that makes connected Alfen charging stations form a single charging plaza. For every outlet used, the individual stations in the network decide how fast they can charge, taking the total load into account.
  • Page 30 APPENDIX B: DEFAULT SELECTIONS FOR OPTIONAL FACTORY SETTINGS Image 10: Smart Charging Network with Eve Double Pro-line FR models To ensure the correct operation of an SCN, it is important • An (existing) switch or router with a suffi cient amount that all settings are correctly confi gured. As soon as the of connection points is available to connect all charging communication for the charging stations is installed, the stations together.
  • Page 31 Settings Factory settings: set for charging station (max output) REMARK Want to know more about the Smart Charging Network? Contact our Sales department or Sales Support via cpadmin@alfen.com Eve Double Pro FR manual | Version 2.0 | March 2020...

  • Page 32: Waste Electrical And Electronic Equipment (Weee)

    WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) Electrical and electronic equipment (EEE) contains mate- rials, components and substances that may be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) is not handled correctly. Equipment marked with the below crossed-out wheeled bin is electrical and electronic equipment.

  • Page 33: Alfen Icu B.v

    Contact – Alfen ICU B.V. Hefbrugweg 28 NL-1332 AP Almere Pays-Bas Boîte postale 1042 NL-1300 BA Almere Pays-Bas Tél. Sales Support: +31 (0)36 54 93 402 Tél. SAV : +31 (0)36 54 93 401 Site Web : www.alfen.com/en/ev-charge-points www.alfen.com/fr/bornes-de-charge-ev...

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