Connectivity; Preparation Prior To Configuration Using The Myeve App; Preparation Prior To Configuration Using The Ace Service Installer; Configuring The Charging Station - alfen Eve Single Pro-line Installation Manual

5. CONNECTIVITY

5.1 Preparation prior to configuration using the
MyEve app
1. Make sure the charging station is equipped with the
newest firmware.
2. Download the MyEve app in Google Play, Apple Store
or Windows Store to your laptop, tablet or smartphone.
Google Play
3. Create an account.
4. If you have the MyEve app already installed, make sure
you have the latest version. Use the above QR-codes
to see if your app needs to be updated.
5. Make sure the Firewall settings on your laptop, tablet
or smartphone are not blocking the MyEve app.
5.2 Preparation prior to configuration using the
ACE Service Installer
1. Make sure the charging station is equipped with the
newest firmware.
2. Download the ACE Service Installer
a. from the Alfen website to your laptop here:
Download ACE Service
b. or go to Alfen.com/Downloads/All downloads
3. Create an account.
4. If you have the ACE Service Installer already installed,
make sure you have the latest version.
5. Make sure the Firewall settings on your laptop are not
blocking the ACE Service Installer.

5.3 Configuring the charging station

The charging station can be accessed and configured
• with the MyEve app via a wireless or a wired network
connection or
• with the ACE Service Installer via a wired network
connection.
The MyEve app will guide you step-by-step through the
configuration process.
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Alfen ICU B.V. | Installation Manual | Eve Single Pro-line & S-line | EV Charging Stations | V2.2 | EN | 04/2023 | 203130236-ICU

5.3.1 Wireless connection

How to establish a wireless (WiFi) connection between your
device and the charging station:
NOTE
Currently the communication between the MyEve app and
the charging station is only possible via a wired connection.
1. Download the MyEve app on your device. The device
can be a smartphone, tablet or laptop.
2. Create an account in the MyEve app and login.
3. Find your newly installed charging station in the list of
newly discovered devices.
NOTE
Make sure you have Bluetooth enabled on your mobile
device.
4. Choose one of the options to connect your device:
a. connect with the MyEve app directly to the WiFi
network of the charging station or
b. connect with the MyEve app to the same local
area network (LAN) the charging station is
connected to.
5. Enter the provided password.
The network connection has now been established.
Via the MyEve app you can configure the settings
6. After finishing the configuration, hand over the card
with password (recovery) information to the customer.

5.3.2 Wired network connection

How to establish a wired network connection by
connecting the charging station to your device using an
UTP (Ethernet) cable:
The minimum requirement is a CAT5 UTP (Ethernet) cable
NOTE
For the use of a smartphone or tablet an adapter such as a
USB-C to Ethernet or Lightning to Ethernet is required.
1. Log into the MyEve app or the ACE Service Installer.
2. Connect the UTP (Ethernet) cable to your router or
directly to the charging station.