Feature List - Nortel Quality Monitoring Installation Manual

Silent Agent Installation

Feature List

FEATURE
AIM_R5_English
AIM_R5_Japanese
AIM
AIM_R5
AIM_R5_CTI
AIM_R5_Manual
Capture
Terminal_Server
Capture_R5
Command Line Examples
Example 1: Using the Windows Installer Engine (MSI):
This example shows property values for environments with CCMS (CTI
support).
This example uses only the MSI file and assumes that the Windows
installer engine version 2.0 is already installed on each Agent machine.
The installation will fail without any notification of errors if the
Windows installer engine is older than version 2.0.
142
DESCRIPTION
English help files
Japanese help Files
AIM files that must be installed for R5
Core R5 AIM files that must be installed for AIM
R5
R5 AIM CTI files and settings -use when
CTI_BUTTON_GRP is set to "CTI"
R5 AIM manual files and settings - use when
CTI_BUTTON_GRP is set to "MANUAL"
Core capture files, which must always be installed
R5 ONLY - use this when capturing a thin Client
environment
R5 files and settings - use when AGENT_VERSION
is set to "V5"
Standard 4.0
Nortel Quality Monitoring