Nortel Quality Monitoring Agent Installation
Before You Begin the Installation
Before you install the Nortel Quality Monitoring Agent, be sure that:
the Agent machine is on the same network as the Nortel Quality
Monitoring Server
the Agent machine is running Windows 2000 SP4 or Windows XP SP2
you know the name of the Nortel Quality Monitoring Server machine
you know whether or not to install Agent Initiated Monitoring (AIM)
whether or not you want to use the annotation with AIM
For help with the program options, review the installation procedure
described in the next section.
For instructions on installing the software using a batch file, please refer to
"Silent Agent Installation," on page 129.
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Standard 4.0
Nortel Quality Monitoring