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Installing and configuring pcAnywhere
Overview
One copy of pcAnywhere 11.5 is included on the Nortel Contact Center 6.0
DVD.
If your server is a stand-alone server, with only LinkPlexer 6.0 installed, follow
the procedures in this section to install and configure pcAnywhere. However, if
you are installing LinkPlexer 6.0 on a co-resident server with Contact Center
Manager Server, you do not have to install pcAnywhere, as you can use the
installation that was already performed with the co-resident Contact Center
Manager Server.
In the case of co-residency with Communication Control Toolkit, a modem is
not supported. You must follow the guidelines found in the Communication
Control Toolkit Installation and Maintenance Guide. Install pcAnywhere on the
co-resident Communication Control Toolkit only and LinkPlexer can use the
same installation.
36
Standard 3.02
LinkPlexer
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