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October 2007
Notes:
LinkPlexer 6.0 is supported on Windows Server 2003 operating system
with the service pack number indicated in the readme file.
LinkPlexer 6.0 is a software-only product. Nortel is not responsible for
replacing hardware components.
TCP/IP requirements
To connect to CS 2x00/DMS through TCP/IP, the minimum requirements are:
an Ethernet Interface Unit (EIU) on the DMS switch or a 3PC on the
CS 2x00 switch
a 10 Mb or 10/100 Mb Ethernet card on the LinkPlexer 6.0 server
X.25 requirements
To connect to CS 2x00/DMS through X.25, the minimum requirements are:
an EMPC/MOC or IOM card on the CS 2x00/DMS switch
an Eicon C91 V2 (or compatible) card on the LinkPlexer 6.0 server
a pair of stand-alone modems (see "X.25 modem support" on page 31)
If you use X.25 to connect to the CS 2x00/DMS, you must install LinkPlexer on
its own server.
X.25 modem support
Nortel recommends that you use specific X.25 modems as part of a Contact
Center 6.0 CS 2x00/DMS solution.
The minimum requirements for the X.25 modem are:
Synchronous data support
Compliance with the connectivity requirements of the CS 2x00/DMS
switch
Minimum data rate of 19 200 baud is recommended
Data rates of 9600, 19 200, and 48 000 baud are supported
Installation and Configuration Guide
Installation overview
31
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