Preparing The System For Shipping - Agilent Technologies E7473A Getting Started Manual

Solving Problems and Updating Your System
Returning the System for Service

Preparing the System for Shipping

Do This
1 Write a complete description of the failure and
2 Cover all front and rear panel connectors that
3 Pack the system in the original shipping
Agilent Wireless Solutions
attach it to the system.
were originally covered when you first
received the system.
containers. Original materials are available
through Agilent Technologies office. See step
4 for more information.
Additional Information
Include any specific performance details related
to the problem. The following information should
be returned with the system:
• Type of service required
• Date system was returned for repair
• Description of the problem:
• Whether problem is constant or intermittent
• Whether system is temperature-sensitive
• Whether system is vibration sensitive
• System settings required to reproduce the
problem
• Error Code
• Performance data
• Company Name and return address
• Name and phone number of technical contact
person
• Model number of returned system
• Full serial number of returned system
• List of any accessories returned with the
system
95