Agilent Technologies E7473A Getting Started Manual page 82

Solving Problems and Updating Your System
Troubleshooting Resource Problems and COM Errors
Do This
2 (Continued) Check system hardware
components.
3 Troubleshoot COM errors.
86
Additional Information
• Is the phone turned on and does the battery
show sufficient power (phone-based system)?
• Is the interface cable connected between the
phone and the PC (phone-based system)?
• Is the second COM port defined and
functioning (phone-based system)?
• Verify steps 1 and 2 are true.
• Check the Agilent E645x receiver by
performing Verification Test 1, 2, or 3 and
confirm no COM errors by going to Collection
mode and viewing the Spectrum virtual front
panel. Refer to Chapter 4 in the Agilent
Technologies Wireless Solutions Getting
Started Guide, available in PDF format in the
\documents directory, for information on
verification tests.
• Check the phone by defining a new project
with only the correct phone model number
and COM port selection, then going to
Collection mode and viewing the Phone
Measurements virtual front panel (phone-
based system).
Agilent Wireless Solutions