Scaleo medical HORIZON P5 User Manual page 33

Problem
The concentrator
does not turn on
when the power
button is pressed.
No oxygen
Battery not detected when
connected to the
concentrator (no screen
display, no battery status
indicator)
DOMU722_v7_EN_20221006_Horizon® P5 User manual
Possible Cause
AC power source is
not properly
connected.
Malfunction
Power supply voltage
outside the limits.
Concentrator is not
turned on.
The cannula is not
connected properly
or is bent or
obstructed.
Battery safety
shutdown to avoid
deep discharge
Battery sleep mode
after a period of
inactivity
Recommended solution
Check the connection to the power supply
and verify that the display and control
panel lights are on during the connection.
Replace the AC power source.
Contact your service provider.
Connect the power supply to a suitable
source. Refer to the "Technical Data"
section for the correct power supply
voltage.
Press the On/Off button to power the
concentrator
Check the cannula and its connection to the
concentrator nozzle.
Connect the AC adapter and wait a few
hours until the battery level is sufficient to
lift the safety shutdown.
Plug in the AC adapter to activate the
battery immediately. Then charge the
battery normally.
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