Return Of Defective Parts - Sigma 2-16KC Operating Manual

Information and appointments:
in Germany:
outside Germany:
contact our agency in your country. All agencies are listed at
www.sigma-zentrifugen.de
8.4

Return of defective parts

Although we exercise great care during the production of our
products, it may be necessary to return a unit or accessory to the
manufacturer.
In order to ensure the quick and economical processing of returns of
centrifuges, spare parts, or accessories, we require complete and
extensive information concerning the process. Please fill in the
following forms completely, sign them, and enclose them with the
return package:
1. Declaration of decontamination
If no such declaration is enclosed in the return package, we will
perform the decontamination at your expense!
Version 03/2010, Rev. 1.7 of 27/01/2012
Translation of the original operating manual
use the service request form at
www.sigma-zentrifugen.de
or contact
SIGMA Laborzentrifugen GmbH
An der Unteren Söse 50
37520 Osterode (Germany)
Tel. +49 (0) 55 22 / 50 07-84 25
Fax +49 (0) 55 22 / 50 07-94 25
E-mail: service@sigma-zentrifugen.de
If you would like to utilise our service, please state the type of
your centrifuge and its serial number.
Make use of our service request on the Internet. Please use the
request form (see above) on our website.
As a certified company and due to the legal regulations for the
protection of our employees and of the environment, we are
obliged to certify the harmlessness of all incoming goods. For this
purpose, we require a declaration of decontamination.
• The form must be filled in completely and signed by authorised
and specialised personnel only.
• Affix the original form in a clearly visible manner to the outside
of the packaging.
Maintenance and Service
[Service Area]
[Contacts] [Foreign agencies]
2-16KC
51