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CHAPTER 7 TROUBLESHOOTING
*1: When executing test printing, be sure to select the source of paper used by the user
when the fault occurred.
*2: The image fault here refers to one occurring while making a copy. If an image fault oc-
curs while printing from a PC or a fax, see the respective sections for measures (those
unique to printer functions or those unique to fax functions).
*3: For malfunctions related to the ADF, see the descriptions of faults unique to machines
equipped with fax functions. If a malfunction occurs when printing from a PC, see its
respective section (faults unique to machines equipped with printer functions). Likewise,
if a malfunction occurs during fax communication, see its respective section (faults
unique to machine equipped with fax functions).
2.3
Making Checks in Response to an Image Fault
When you have indicated an image fault using the troubleshooting flow chart, go through
the following before starting troubleshooting work that follows:
2.3.1
Checking the Originals Against the Symptom
Determine whether the fault is caused by the machine or the original:
a. The copy density is best set to index 5 ± 2.
b. Originals with a bluish background tend to cause poor contrast; e.g., blue sheet, slip.
c. The density of the original affects its copies: e.g., a diazo copy original or an original
with a high transparency can produce output that can be mistaken for "foggy copies,"
while originals prepared in light pencil can produce output that can be mistaken for
"light" copies.
2.3.2
Copyboard Glass and White Sheet
If the copyboard glass or the white sheet is soiled, wipe it with a moist cloth and then dry
wipe it. If the dirt is excessive, use alcohol and lint-free paper. If there are scratches, replace
it.
7-18
COPYRIGHT © 2001 CANON INC.
Chapter7A.p65
CANON imageCLASS D600s/PC1060s/PC1200s/iR1200s REV. 0 SEPT. 2001
18
8/26/01, 3:48 PM
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Table of Contents
Troubleshooting
