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CHAPTER 7 TROUBLESHOOTING
4 Troubleshooting Malfunctions
4.1
Troubleshooting Malfunctions (service error)
E000
The error history indicates any of the following error codes 4 times:
E001, E002, E003.
Action
1) Clear the error.
Execute #4 PRINTER RESET in service mode to clear the error
E001
0000 The main thermistor detects 230°C or higher for 1 sec or more.
0001 The sub thermistor detects 300°C or higher for 0.2 sec or more.
Main cause
The fixing film unit is faulty (thermistor short circuit). The power supply
PCB is faulty. The DC controller PCB is faulty.
Action
1. Power supply
Turn off the power; wait for 10 min, and turn it on. Is the problem cor-
rected?
YES: End.
2. Fixing film unit
Check the connector (4-pin) of the thermistor for electrical continuity: 1-2
and 3-4. Is it 0 Ω?
YES: Replace the fixing film unit.
3. Power supply PCB, DC controller PCB
Try replacing the power supply PCB. Is the problem corrected?
NO:
7-32
COPYRIGHT © 2001 CANON INC.
Chapter7C.p65
Replace the DC controller PCB.
CANON imageCLASS D600s/PC1060s/PC1200s/iR1200s REV. 0 SEPT. 2001
32
8/26/01, 3:48 PM
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Table of Contents
Troubleshooting
