Compaq StorageWorks SSL2000 Series Reference Manual
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Compaq StorageWorks SSL2000 Series Reference Manual

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SSL2000 Series Library
Reference Guide
First Edition (April 2000)
Part Number 187193-001
Compaq Computer Corporation

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Summary of Contents for Compaq StorageWorks SSL2000 Series

  • Page 1 SSL2000 Series Library Reference Guide First Edition (April 2000) Part Number 187193-001 Compaq Computer Corporation...
  • Page 2 Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Contents About This Guide Text Conventions......................xi Symbols in Text......................xii Symbols on Equipment....................xii Cabinet Stability ...................... xiii Getting Help ......................xiv Compaq Technical Support ................xiv Compaq Website ....................xiv Compaq Authorized Reseller................xv Chapter 1 System Description Introduction ......................1-1 Library Models ......................1-2 Multi-Unit Library Systems..................
  • Page 4 Compaq StorageWorks SSL2000 Series Library Reference Guide System Description continued Library Features ....................... 1-7 Control Panel ....................1-9 Display......................1-9 Power Supply....................1-9 Tape Cartridge Magazine................1-10 Integral Fan Cooling ..................1-11 Robotics ......................1-11 Bar Code Reader..................... 1-11 Advanced Design Features..................
  • Page 5 About This Guide v Installation continued Configuration Options ................... 2-23 SCSI Options ....................2-23 Library Options ....................2-25 Bar Code Options ................... 2-26 Set Element Base .................... 2-27 Set Serial Number................... 2-27 Set Default ...................... 2-27 Configuration Settings ................... 2-28 Chapter 3 Installing and Removing the Pass-Through Mechanism Introduction ......................
  • Page 6 Compaq StorageWorks SSL2000 Series Library Reference Guide Operation continued Using the Status Mode ................... 4-12 Exiting the Status Mode.................. 4-12 Exploring the Status Mode ................4-12 Library Status Submenu.................. 4-12 Drive Status Menu ..................4-13 Map Information Screen ................. 4-14 Using the Menu Mode ...................
  • Page 7 About This Guide vii Chapter 6 Troubleshooting Introduction ......................6-1 Platform Problems ....................6-1 General Drive Errors....................6-2 Error Recovery ......................6-2 Error Recovery Procedures..................6-4 Fault Symptom Codes (FSCs) ................. 6-5 Appendix A Specifications Introduction ......................A-1 Safety ........................A-7 Electromagnetic Emission (EM)................A-7 Notice .......................A-7 Industry Canada....................A-7 Industrie Canada....................A-7...
  • Page 8 Compaq StorageWorks SSL2000 Series Library Reference Guide Figure 3-5. Unplugging the PTM motor housing assembly control cable ....3-7 Figure 3-6. Connecting a patch cable..............3-9 Figure 3-7. Connecting to Library units..............3-10 Figure 3-8. Location stop pin................3-11 Figure 3-9.
  • Page 9 About This Guide ix List of Tables Table 1-1 Library Models..................1-2 Table 1-2 Library Front View.................. 1-7 Table 1-3 Library Rear View................... 1-8 Table 1-4 Tape Cartridge Magazine ..............1-11 Table 1-5 Tape Capacities ..................1-13 Table 2-1 Rackmount Slide Parts ................2-9 Table 2-2 Connectors, SCSI Terminator, and Cables ..........

  • Page 10: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, maintenance, and troubleshooting. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.

  • Page 11: Symbols In Text

    Compaq StorageWorks SSL2000 Series Library Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

  • Page 12: Cabinet Stability

    About This Guide xiii Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

  • Page 13: Getting Help

    Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center.

  • Page 14: Compaq Authorized Reseller

    About This Guide xv Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the Compaq website for locations and telephone numbers.

  • Page 15: System Description

    Chapter System Description Introduction The Compaq StorageWorks SSL2000 Series is a tape library system that combines Advanced Intelligent Tape™ (AIT) drive technology with advanced robotics. Designed for high duty-cycle online and near-online applications, such as hierarchical storage management, it is a superior performer in high-volume backup and archival service.

  • Page 16: Library Models

    1-2 Compaq StorageWorks SSL2000 Series Library Reference Guide Library Models Libraries are currently available with: A tabletop or rackmount version One or two tape drives An optional Pass-Through Mechanism (PTM) for connecting up to five library units AIT 2 technology...

  • Page 17: Tape Cartridge Magazine Mail Slot

    System Description 1-3 The SmartScale Storage architecture gives you a truly scaleable library that can smoothly expand to meet your growing storage needs. You can start with a system configured to your present requirements, confident that as your storage needs evolve, adding units and extending the PTM can easily modify the Library.
  • Page 18 1-4 Compaq StorageWorks SSL2000 Series Library Reference Guide In a library system with many drives, it might be desirable to use multiple SCSI buses for the drives so the data transfer rate of the drives is not limited by bus bandwidth. Individual drives can be connected to separate hosts. Using special software, one of the hosts can act as a master server, processing all robotics commands and permitting several hosts to share a common database.

  • Page 19: Scsi Configuration

    System Description 1-5 SCSI Configuration The Library standard SCSI interface is a Fast/Wide LVD/SE using high-density, 68-pin D-series connectors. For more information, see Chapter 2, “Installation.” SCSI Bus Performance Considerations Drives With a standard Fast/Wide SCSI interface, each drive offers a sustained native data transfer rate of 6 MB/s.

  • Page 20: Bus Length Limitations

    Compaq Conversion Kit, part number 175199-B21. Shuttle Lockdown Mechanism Compaq has installed a shuttle lockdown mechanism as a precautionary safety mechanism to prevent damage to the Library during shipment from the factory. The mechanism is a spring-loaded screw in the back of the Library that secures the shuttle to a bracket.

  • Page 21: System Description

    System Description 1-7 Library Features Figures 1-1 through 1-3 shows some of the external features of the Library (see Tables 1-2 through 1-4). cc0005 Figure 1-1. Library front view Table 1-2 Library Front View Figure Legend Description Control panel Magazine door Power switch...

  • Page 22: Table 1-3 Library Rear View

    1-8 Compaq StorageWorks SSL2000 Series Library Reference Guide cc0015 Figure 1-2. Library rear view Table 1-3 Library Rear View Figure Legend Description DRV 1+ LIB Expansion ports Diagnostic Motor DRV 2 Power cord connector Lockdown mechanism...

  • Page 23: Control Panel

    System Description 1-9 Control Panel The control panel features a 4-line by 20-character backlit liquid crystal display, four LED indicators and four buttons. The buttons let you navigate through the menu structure to select and display operating modes, device status, diagnostic and maintenance functions, device history and error statistics, and library system configuration.

  • Page 24: Tape Cartridge Magazine

    1-10 Compaq StorageWorks SSL2000 Series Library Reference Guide Tape Cartridge Magazine The rugged polymer magazine fits into an extruded track, which assures precise positioning for the library robotics (see Figure 1-3 and Table 1-4). cc0003 Figure 1-3. Tape cartridge magazine...

  • Page 25: Integral Fan Cooling

    Each AIT drive contains a thermostat-controlled fan. In addition, a fan is mounted inside the Library to prevent critical parts from overheating. Robotics The Library features Compaq Mainframe-Class™ Library Robotics. These advanced robotics can load any of the cartridges stored in the magazine into any of the tape drives.

  • Page 26: Advanced Design Features

    CE Diagnostics — Advanced diagnostics used by Customer Engineers (CEs) for servicing the Library. Selected from front panel. For more information on user diagnostics, see Chapter 2, “Installation.” For more information on Customer Engineer Diagnostics, refer to the Compaq StorageWorks SSL2000 Series Library Maintenance and Service Manual. Error Checking...

  • Page 27: Capacity

    System Description 1-13 Capacity The Library with its 20-cartridge magazine offers the formatted capacities listed in Table 1-5. NOTE: Capacities are based on 19 storage slots. Table 1-5 Tape Capacities Native Capacity Per Per Cartridge Full Magazine Cartridge Compressed (2:1) Compressed (2:1) 35 GB 70 GB...

  • Page 28: Installation

    Configuring a Library system Setting up reserved slots Configuration options and settings Unpacking Unpack the Library and place it in the desired physical location. Save the packing materials for reuse in case you need to send the unit to Compaq for repairs.

  • Page 29: Releasing The Lockdown Mechanism

    2-2 Compaq StorageWorks SSL2000 Series Library Reference Guide Releasing the Lockdown Mechanism If you have not done so, release the lockdown mechanism on the Library using the lockdown screw at the back of the unit ( 1 Figure 2-1). cc0014 Figure 2-1.

  • Page 30: Figure 2-2. Releasing The Lockdown Mechanism

    Installation 2-3 3. Turn the spring-loaded lockdown screw at the back of the unit counter-clockwise. The screw pops out and the lockdown mechanism releases from the shuttle ( 1 Figure 2-2). 4. Connect AC power and then turn the unit power on. cc0016 Figure 2-2.

  • Page 31: Setting Up The Desktop Model

    Make sure the cooling grilles at the rear of the unit are not obstructed. Allow 2 in (5 cm) of clearance behind the rear panel. Setting up the Rackmount Model To convert a tabletop Library to a rackmount model, order the Compaq Conversion Kit, part number 175199-B21.

  • Page 32: Precaution

    Installation 2-5 Precaution If you do mount the Library in a storage cabinet, be sure to take the following precautions: CAUTION: Before moving and installing a Library into a storage cabinet, make sure that the robot is parked (using the control panel) and the lockdown mechanism is locked.

  • Page 33: Installing The Rackmount Top Cover

    2-6 Compaq StorageWorks SSL2000 Series Library Reference Guide cc00018 Figure 2-4. Removing the desktop outside cover Installing the Rackmount Top Cover Install the rackmount top cover to protect the internal components of the Library prior to mounting it into a storage cabinet (see Figure 2-5). To install the rackmount top cover: 1.

  • Page 34: Figure 2-5. Installing The Rackmount Top Cover

    Installation 2-7 3. Secure the top cover to the Library using two screws (see Figure 2-5). 4. Remove the rubber feet. cc0019 Figure 2-5. Installing the rackmount top cover...

  • Page 35: Installing The Inner Slide Members

    2-8 Compaq StorageWorks SSL2000 Series Library Reference Guide Installing the Inner Slide Members Attach an inner slide member to both sides of the Library using the following procedures. Make sure you attach each inner slide member of the rackmount slide assembly to the Library first and then each middle and outer slide members to the storage cabinet.

  • Page 36: Figure 2-7. Installing The Inner Slides

    Installation 2-9 Table 2-1 Rackmount Slide Parts Figure Legend Description Inner slide member Middle slide member Outer slide member 2. Remove each inner member from each rackmount slide assembly. 3. Attach both inner members to the Library sides. Use six pan-head screws (three each side) inserted through the upper row of holes in each inner member (see Figure 2-7).

  • Page 37: Installing The Panel Extensions

    2-10 Compaq StorageWorks SSL2000 Series Library Reference Guide Installing the Panel Extensions NOTE: The left and right slides are the same so there is no risk of confusing the parts upon reassembly. 1. Place a panel extension against one side of the Library so that the holes in the panel extension are aligned with the two holes in the chassis (see Figure 2-8).

  • Page 38: Installing The Rackmount Model Into A Storage Cabinet

    1. With the inner slide members attached to the Library, install the middle and outer slide members to the storage cabinet, following the installation instructions in the Compaq Rack Planning Guide. 2. Using two people, lift the Library and visually align the inner and middle slide members.
  • Page 39 2-12 Compaq StorageWorks SSL2000 Series Library Reference Guide cc0013 < > Figure 2-9. Connectors, SCSI terminator, and cables...

  • Page 40: Power Cord Connector

    Installation 2-13 Table 2-2 Connectors, SCSI Terminator, and Cables Figure Legend Description SCSI host cable SCSI jumper cable SCSI terminator Expansion ports DRV 0 + LIB Diagnostic Motor DRV 1 AC power cord SCSI terminator (1 drive configuration) SCSI host cable (1 drive configuration) <...

  • Page 41: Scsi Interface Connectors

    2-14 Compaq StorageWorks SSL2000 Series Library Reference Guide SCSI Interface Connectors The Library is equipped with a Low Voltage Differential/Single-Ended (LVD/SE) SCSI interface. NOTE: If your Library is used on a single-ended SCSI bus, the internal wiring length of any rackmounted SCSI system can approach the maximum length specification of a single-ended SCSI bus.

  • Page 42: Configuring The Library

    Installation 2-15 34-pair twisted-pair Each end of a twisted pair ground connected to chassis ground Maximum cable length of 10 ft (3 m) for a single-ended Fast/Wide SCSI bus, including the internal wiring of SCSI device Maximum cable length of 82 ft (25 m) for a differential Fast-Wide SCSI bus, including the internal wiring of SCSI device Maximum cable length of 39 ft (12 m) for an LVD SCSI bus Internal cable lengths of 22 in (56 cm) for Drive 0 and Robot and 15 in...

  • Page 43: Setting A Scsi Id

    2-16 Compaq StorageWorks SSL2000 Series Library Reference Guide Setting a SCSI ID 1. Turn the Library on and wait until the Power-On Self Test (POST) terminates and the Primary or Secondary Default screen appears on the display. You can toggle between the two with the π and θ buttons.
  • Page 44 Installation 2-17 4. To select a configuration option, press the π or θ button on the control panel until the υ appears next to the option you want to change. The first two choices on this menu, SCSI Options and Library Options, are actually categories of options.

  • Page 45: Configuring A Library System

    2-18 Compaq StorageWorks SSL2000 Series Library Reference Guide Configuring a Library System All Libraries are factory-shipped as stand-alone units. To include them in a multi-unit Library system, you must first configure one unit as the master and all other units as slaves. Any Library can be configured to be a stand-alone, master, or slave.

  • Page 46: The Slave Unit

    Installation 2-19 4. Press Enter to move the cursor to the second line. 5. Use the θ and π buttons to change the option to Master. 6. Press Enter to save the selection. NOTE: The change will not take effect until you reboot. The Slave Unit You can configure the slave unit on the work bench before installation or after it is installed in a storage cabinet.

  • Page 47: Setting Up Reserved Slots

    2-20 Compaq StorageWorks SSL2000 Series Library Reference Guide 3. Press the θ button to move the υ to Library Options, then press the Enter button. The following screen appears: υ Configuration *Standalone Unload Mode ⁄ *Implicit 4. Press Enter to move the cursor to the second line.

  • Page 48: How Reserved Slots Are Numbered

    Installation 2-21 How Reserved Slots are Numbered Ordinary cartridge slots are numbered from the front of the magazine to the rear ( 4 Figure 2-10). If you reserve one slot, it becomes Reserved Slot #1 in the last slot of the magazine ( 1 Figure 2-10). If you reserve two slots, slot #17 becomes Reserved Slot # 1 ( 3 Figure 2-10), while slot #18 becomes Reserved Slot #2 ( 2 Figure 2-10).

  • Page 49: To Reserve Slots

    2-22 Compaq StorageWorks SSL2000 Series Library Reference Guide To Reserve Slots 1. From the Default screen, press the Enter button to display the Main menu. 2. From the Main menu, scroll down to the Configure menu and press the Enter button to display the following Configure submenu: υ...

  • Page 50: Installation

    Library system. Vendor ID: Lets you specify the response of the Library’s robotics to the SCSI INQUIRY command in the Vendor ID field. The default is Compaq. Product ID: Lets you specify the response of the Library’s robotics to the SCSI INQUIRY command in the Product ID fields (Compaq SSL2000 Series) <Vendor unique>.
  • Page 51 2-24 Compaq StorageWorks SSL2000 Series Library Reference Guide Initialize Element Status: Lets you specify the unit’s response to the SCSI INITIALIZE ELEMENT STATUS command. The possible settings are No Inventory, Force Inventory, and Force Label Scan. The default is No Inventory.

  • Page 52: Library Options

    Installation 2-25 Library Options Configuration: Lets you configure the Library as a stand alone, master, or slave unit. The default is stand alone. NOTE: For multi-unit operation, you must first install a Pass-Through Mechanism. See chapter 3 “Installing and Removing the Pass-Through Mechanism” for further instructions.

  • Page 53: Bar Code Options

    The default is 0. Model Number: Lets you change the model number information displayed on the initial screens. You can choose between Compaq SSL2020, a blank line, and a vendor unique number. The Default is Compaq SSL2020.

  • Page 54: Set Element Base

    Serial Number: Lets you alter the unit’s serial number as stored in the unit. The Library’s robotics reports these settings in response to the SCSI INQUIRY command in the Unit Serial Number Page. Set Default Compaq Defaults: Resets all configuration options to Compaq defaults.

  • Page 55: Configuration Settings

    2-28 Compaq StorageWorks SSL2000 Series Library Reference Guide Configuration Settings Table 2-3 lists the configuration settings for the Library. Table 2-3 Library Configuration Options Option Settings Default SCSI Options Library Parity Enabled, Disabled Enabled Library Bus ID SCSI ID 0-15...
  • Page 56 Baud Rate Auto, 2400, 9600, 19200, 38400 38400, 57600, 115200 Reserved Slots 0 through n (one less than magazine) Model Number Compaq SSL2020 Compaq SSL2020 Bar Code Options Label Size 1 through 6 Label Alignment Left or Right Left Check Digit...
  • Page 57 NOTE: The options listed in this table represent the version of the firmware in use when this manual was written. If the options displayed on your control panel differ from those described here, you can download the latest option descriptions from the Compaq website (www.compaq.com) or contact your Technical Support representative.

  • Page 58: Installing And Removing The Pass-Through Mechanism

    Chapter Installing and Removing the Pass-Through Mechanism Introduction This chapter describes how to install and remove the Pass-Through Mechanism (PTM). The PTM enables the transfer of a single tape cartridge between two or more SSL2000 Series Libraries. The PTM can be used to connect up to five Libraries increasing the storage capacity of the entire library system.

  • Page 59: Installing A Pre-Assembled Ptm

    Loosen the screws just enough to allow the Library units to move slightly in and out. NOTE: Refer to the Compaq Rack Planning Guide for specific installation instructions. 3. Loosen the rear slide screws so that the Library units float freely in the storage cabinet.

  • Page 60: Figure 3-2. Installing The Ptm

    Installing and Removing the Pass-Through Mechanism 3-3 6. Holding the PTM upright, position it against the rear panels so that the PTM motor housing assembly 1 slides into the available space and the two pilot pins 3 on the extrusion mate with the holes 2 in the rear of the top Library unit (see Figure 3-2).

  • Page 61: Figure 3-3. Securing The Ptm To The Master Unit

    3-4 Compaq StorageWorks SSL2000 Series Library Reference Guide 7. Attach the PTM to the master (top) unit using two bullet-nose thumbscrews 1 and washers through the top two holes in the extrusion (see Figure 3-3). Do not fully tighten the thumbscrews at this time.

  • Page 62: Figure 3-4. Securing The Ptm To The Slave Unit

    Installing and Removing the Pass-Through Mechanism 3-5 cc0031 Figure 3-4. Securing the PTM to the slave unit NOTE: If a screw hole is offset, push the slave unit slightly forward to make a gap between it and the channel. This lets you start threading the thumbscrews into the slave unit.

  • Page 63: Removing A Ptm

    3-6 Compaq StorageWorks SSL2000 Series Library Reference Guide Removing a PTM To remove a PTM: 1. Access the rear panels of the Library units in the storage cabinet and disconnect each one from its AC power source. 2. Unplug the motor control cable from its connector on the PTM motor housing assembly (see Figure 3-5).

  • Page 64: Figure 3-5. Unplugging The Ptm Motor Housing Assembly Control Cable

    Installing and Removing the Pass-Through Mechanism 3-7 cc0032 Figure 3-5. Unplugging the PTM motor housing assembly control cable 5. Remove the bullet-nose thumbscrews and washers (two per unit) that secure the PTM to the Library units (see Figure 3-4). 6. Gently pull the PTM out and away from the Library units.

  • Page 65: Cabling The Ptm And Multi-Unit Library System

    3-8 Compaq StorageWorks SSL2000 Series Library Reference Guide Cabling the PTM and Multi-Unit Library System Cabling the PTM and multi-unit Library system includes attaching cables to the following interface connectors: PTM motor housing assembly Library unit Connecting to the PTM Motor Housing Assembly CAUTION: Make sure the power is off to the unit that you plug the motor connector into.

  • Page 66: Connecting To Library Units

    Installing and Removing the Pass-Through Mechanism 3-9 Connecting to Library Units 1. Attach a patch cable to one expansion port on the master unit ( 1 Figure 3-6). cc0050 Figure 3-6. Connecting a patch cable...

  • Page 67: Figure 3-7. Connecting To Library Units

    3-10 Compaq StorageWorks SSL2000 Series Library Reference Guide 2. Use additional patch cables to connect successive slave units to the master unit. Connect all Library units in a daisy-chain fashion ( 1 Figure 3-7). cc0051 Figure 3-7. Connecting to Library units...

  • Page 68: Adding A Ptm Extrusion

    Installing and Removing the Pass-Through Mechanism 3-11 Adding a PTM Extrusion This section describes how to add an extrusion to extend the PTM. To add an extrusion, you must first remove the PTM, the elevator car, and the bottom pulley assembly. To add an expansion module: 1.

  • Page 69: Figure 3-9. Attaching Tie Bars

    3-12 Compaq StorageWorks SSL2000 Series Library Reference Guide 5. Attach the tie bars with the screws to the PTM extrusion, making sure that the beveled edges of the tie bars are oriented as shown in (1 Figure 3-9). cc0034 Figure 3-9. Attaching tie bars...

  • Page 70: Figure 3-10. Attaching Ptm Extrusions

    Installing and Removing the Pass-Through Mechanism 3-13 6. Insert the tie bars (now mounted on the main PTM extrusion 1) into the extension 2, aligning the two PTM extrusions so that the channel patterns match (see Figure 3-10). cc0035 Figure 3-10. Attaching PTM extrusions...

  • Page 71: Figure 3-11. Attaching Tie Bars To The Ptm Extension

    3-14 Compaq StorageWorks SSL2000 Series Library Reference Guide 7. Attach the tie bars to the PTM extrusions using four screws (two each side). See Figure 3-11. 8. Move location stop pin to lowest PTM extrusion (1 Figure 3-8). cc0036 Figure 3-11. Attaching tie bars to the PTM extension...

  • Page 72: Installing A New Belt

    Installing and Removing the Pass-Through Mechanism 3-15 Installing a New Belt 1. Obtain a belt from extension kit and then cut it to the appropriate length (see Figure 3-12). NOTE: A new full-length belt is marked 2, 3, 4, and so forth indicating where to cut per number of Library units the PTM will service.

  • Page 73: Figure 3-13. Threading The Belt Through The Pulleys

    3-16 Compaq StorageWorks SSL2000 Series Library Reference Guide 2. Thread the belt through the bottom pulley. Note the orientation of the belt teeth and the location stop pin ( 1 Figure 3-13). 3. Thread the belt through the top pulley.

  • Page 74: Figure 3-14. Attaching The Belt Clamp Bracket

    Installing and Removing the Pass-Through Mechanism 3-17 4. Attach the belt clamp bracket to the belt on the side closest to the PTM motor housing assembly. Make sure one tooth of the belt fits tight in the space in the bracket ( 1 Figure 3-14). cc0039 Figure 3-14.

  • Page 75: Figure 3-15. Replacing The Bottom Pulley End Cap

    3-18 Compaq StorageWorks SSL2000 Series Library Reference Guide 5. Replace the bottom pulley end cap, securing it with self-tapping screws on both sides ( 1 Figure 3-15). cc0040 Figure 3-15. Replacing the bottom pulley end cap...

  • Page 76: Figure 3-16. Snapping The Spring Over The Tension Post

    Installing and Removing the Pass-Through Mechanism 3-19 6. Slide the spring over the tension post and then snap into place so that it rests squarely against the inside of the PTM track ( 1 Figure 3-16). cc0041 Figure 3-16. Snapping the spring over the tension post...

  • Page 77: Removing The Elevator Car

    3-20 Compaq StorageWorks SSL2000 Series Library Reference Guide Removing the Elevator Car 1. Lay the PTM on a flat surface with the elevator car facing you (see Figure 3-17 and Table 3-1). cc0042 Figure 3-17. PTM layout...

  • Page 78: Figure 3-18. Releasing The Elevator Car

    Installing and Removing the Pass-Through Mechanism 3-21 Table 3-1 PTM Components Figure Legend Description Tensioner ramp Elevator car Upper pulley PTM motor housing assembly Captive screws (attaches elevator car to belt clamp) Drive belt Lower pulley 2. Remove the two screws that secure the elevator car to the belt clamp bracket ( 1 Figure 3-18).

  • Page 79: Figure 3-19. Disengaging The Wheels

    3-22 Compaq StorageWorks SSL2000 Series Library Reference Guide 3. Press against the elevator springs to disengage the wheels from the PTM extrusion channel (see Figure 3-19). 4. Tilt the elevator to disengage the other pair of wheels. cc0044 Figure 3-19. Disengaging the wheels...

  • Page 80: Figure 3-20. Removing The Elevator Car

    Installing and Removing the Pass-Through Mechanism 3-23 5. Lift the elevator car out of the PTM extrusion. cc0045 Figure 3-20. Removing the elevator car...

  • Page 81: Replacing The Elevator Car

    3-24 Compaq StorageWorks SSL2000 Series Library Reference Guide Replacing the Elevator Car 1. Position the belt clamp midway along the PTM. Place the elevator car into the PTM extrusion, over the belt clamp, engaging both pairs of wheels into the PTM extrusion channel. The wheels of the elevator car should ride in the "V"...

  • Page 82: Figure 3-22. Removing Tension From The Belt

    Installing and Removing the Pass-Through Mechanism 3-25 2. Insert a paper clip in the hole so that it removes tension from the belt and then leave it in place while completing the procedure (see Figure 3-22). cc0047 Figure 3-22. Removing tension from the belt 3.

  • Page 83: Figure 3-23. Releasing The Bottom Pulley Assembly

    3-26 Compaq StorageWorks SSL2000 Series Library Reference Guide 5. Remove the screws on both sides of the bottom pulley assembly ( 1 Figure 3-23). cc0048 Figure 3-23. Releasing the bottom pulley assembly 6. Slide the bottom pulley assembly 1 out of the PTM extrusion 2 (see Figure 3-24).

  • Page 84: Operation

    Chapter Operation Introduction This chapter describes operating the SSL2000 Series Library (AIT Library) through the control panel at the front of the unit. This chapter includes descriptions and or procedures for: Front panel LED indicators and buttons Front panel and media locks Startup display messages Using Library menus and modes Displaying firmware revisions...

  • Page 85: Front Panel

    4-2 Compaq StorageWorks SSL2000 Series Library Reference Guide Front Panel The front panel of the Library includes a power switch for the unit and the control panel, which has buttons, a display, and indicators (see Figure 4-1 and Table 4-1).

  • Page 86: Power Switch

    Operation 4-3 Table 4-1 Library Front View Figure Legend Description Control panel Magazine door Power switch Power Switch The power switch controls the supply of AC power to the Library front panel. It is a push-on, push-off switch. When the power is on, the backplane of the control panel display lights.

  • Page 87: Indicators And Buttons

    4-4 Compaq StorageWorks SSL2000 Series Library Reference Guide Indicators and Buttons The control panel consists of four LED indicators, a four-line by 20-character backlit LCD display, and four buttons (see Figure 4-2 and Table 4-2). cc0006 Figure 4-2. Library control panel...

  • Page 88: Led Indicators

    Operation 4-5 Table 4-2 Library Control Panel Figure Legend Description Ready LED User cleaner LED Drive fault LED Loader fault LED Display panel Escape button Enter button Scroll up button Scroll down button LED Indicators There are four LED indicators on the control panel, labeled Ready (green), Use Cleaner (yellow), Drive Fault (red), and Loader Fault (red).

  • Page 89: Buttons

    4-6 Compaq StorageWorks SSL2000 Series Library Reference Guide Buttons There are four buttons on the control panel: Escape, Enter, π π π π , and θ θ θ θ . The buttons do not directly control specific functions or options. Instead, you use...

  • Page 90: Using The Escape Button To Access Status Mode

    Operation 4-7 Using the Escape Button to Access Status Mode To enter the Status Mode, which displays all aspects of the Library’s operating and configuration status, press the Escape button at the Default screen. The Library remains online. Table 4-3 Control Panel Button Functions π...

  • Page 91: Front Panel And Media Locks

    4-8 Compaq StorageWorks SSL2000 Series Library Reference Guide Front Panel and Media Locks A security feature is available to avoid accidental interruption of Library operation by entering the Menu mode or removing cartridges while the host is accessing the Library. The front panel and the media can be electronically locked.

  • Page 92: Initialization Screens

    Operation 4-9 Initialization Screens After the POST completes, the library robotics are initialized. A series of screens similar to the one shown is displayed during this process. Compaq SSL2020TL Firmware Level 0X.XX Initializing Loader Default Screen After the POST diagnostics have concluded successfully and initialization is complete, the following Default screen appears.

  • Page 93: Fault Screen

    4-10 Compaq StorageWorks SSL2000 Series Library Reference Guide Fault Screen When a fault is detected, a screen similar to the one shown appears. In addition, either the Drive Fault or the Loader Fault LED on the control panel lights. Fault Code:...

  • Page 94: Operation

    Post Recv'd Error Transport Tape Alert Mode Storage Drive n Status Transfer Import/Export Tape Motion Set Serial Number SCSI Bus ID Firmware Revision Set Default Cartridge Preset Compaq Defaults Hardware Error Cleaning Needed Write Protected Map Info Figure 4-3. Library menus...

  • Page 95: Using The Status Mode

    4-12 Compaq StorageWorks SSL2000 Series Library Reference Guide Using the Status Mode You can enter the Status Mode by pressing the Escape button whenever the Default screen appears. Entering the Status Mode does not affect operation of the Library. When you enter the Status Mode, the following appears: υ...

  • Page 96: Drive Status Menu

    Operation 4-13 Scroll through this screen to view the list of available options: Model Number Negotiation Mode Firmware Revision Transfer Rate SCSI Bus ID Unload Mode SCSI Bus Parity Auto Clean Mode Boot Version Reserved Slots Flash Type Mode Page 1F Length Library Mode TUR Reporting Library Config...

  • Page 97: Map Information Screen

    4-14 Compaq StorageWorks SSL2000 Series Library Reference Guide Scroll through this screen to view the list of available options: Tape Motion SCSI Bus ID Firmware Revision Cartridge Present Hardware Error Cleaning Needed Write Protected Map Information Screen When you select Map Info, the following screen appears. The location being reported appears on Line 1.

  • Page 98: Using The Menu Mode

    Operation 4-15 Using the Menu Mode NOTE: When the Library enters the Menu mode, the Ready LED goes out. This means that the module is offline, and responds to all commands from the host with a SCSI Not Ready until you exit the Menu Mode and the Ready LED comes on. To prevent interruption of host operations, you can lock out the Menu Mode using the Security menu.

  • Page 99: Exiting The Menu Mode

    4-16 Compaq StorageWorks SSL2000 Series Library Reference Guide Exiting the Menu Mode To exit the Menu Mode and return to the Default screen, press the Escape button repeatedly. Each time you press the Escape button, the display moves to a higher menu level. When the Main menu appears, pressing the Escape button once returns to the Default screen.

  • Page 100: Maintenance Menu

    Maintenance Menu The Maintenance menu options, intended for operator use, are described in Chapter 5, “Maintenance.” Additional Maintenance menu options used by service technicians are described in the Compaq StorageWorks SSL2000 Series Library Maintenance and Service Guide. Configure Menu The Configure menu, how to use it, and the options available under it are described in Chapter 2, “Installation.”...
  • Page 101 4-18 Compaq StorageWorks SSL2000 Series Library Reference Guide An underline cursor displays under the first digit. To set the first digit, press the π button or the θ button until the number you want appears. To move the cursor to the second digit, press the Enter button. Repeat the process for each of the four digits.

  • Page 102: Displaying Firmware Revisions

    Operation 4-19 Displaying Firmware Revisions You can display the library robotics firmware revision at any time by pressing the Escape button at the Default screen to enter the Status Mode. It displays as one of the options on the Library Status submenu of the Status menu. It is also displayed on line 2 of the POST Screen and the Initialization Screens.
  • Page 103 4-20 Compaq StorageWorks SSL2000 Series Library Reference Guide 3. The * at the left of line 2 (the current selection) disappears, meaning you have not selected an item from the list. NOTE: The contents of the lists on line 2 and line 4 vary as follows.

  • Page 104: Inserting And Removing Cartridges

    Operation 4-21 Press the Enter button to select Drive 1 as the destination. The following Confirmation Screen appears: From: Slot 11 To: Drv 0 ENTER to Execute ESCAPE to Cancel Press the Enter button to execute the load or unload or the Escape button to cancel or return to the From entry screen.

  • Page 105: Removing The Magazine

    4-22 Compaq StorageWorks SSL2000 Series Library Reference Guide C le D ri u lt u lt te r cc0010 Figure 4-4. Magazine in place Removing the Magazine Whenever a magazine is installed inside the module it is locked in place to prevent tampering or accidental removal.

  • Page 106: Inserting Cartridges Into The Magazine

    Operation 4-23 Inserting Cartridges into the Magazine A full magazine is shown in Figure 4-5. Insert cartridges so that the label end with the write protect switch is outward, with the write protect switch toward the bottom of the magazine. The lowest numbered cartridge slot in the magazine is closest to the handle ( 2 Figure 4-5).

  • Page 107: Using The Mail Slot

    4-24 Compaq StorageWorks SSL2000 Series Library Reference Guide Using the Mail Slot The mail slot is used only with host software that supports this feature ( 1 Figure 4-6). To access the mail slot from the Default screen, press the Escape button to enter the Status Mode.

  • Page 108: Write Protecting Cartridges

    Operation 4-25 Write Protecting Cartridges To write protect a tape cartridge (disable data recording), slide the write protect switch up so that no orange color is visible in the lower small window (see Figure 4-7). To enable data recording, slide the write protect switch down until the orange indicator shows in both small windows.

  • Page 109: Bar Code Labels

    4-26 Compaq StorageWorks SSL2000 Series Library Reference Guide Bar Code Labels Bar code labels should meet the following specifications (see Figure 4-8): Size: 2.1 in x 0.4 in (55 mm 1 x 10.2 mm 2) Stock: Label stock with adhesive back and matte overlaminate...

  • Page 110: Multi-Unit Library System Operation

    Operation 4-27 Multi-Unit Library System Operation Powering Up All Library units should be powered up at the same time through the storage cabinet supplied power, or the master unit (top) should be powered up last if the Library units are powered up individually. Connecting a Multi-Unit Library System The following procedure explains how to set the SCSI ID and SCSI host connections:...

  • Page 111: Maintenance

    IMPORTANT: Only perform the Clean Drive option from the Maintenance menu when the Library displays a message informing you that a drive needs cleaning. NOTE: When Compaq issues new firmware, a qualified service technician must install it. This chapter includes procedures for:...

  • Page 112: Running A Cleaning Cartridge

    5-2 Compaq StorageWorks SSL2000 Series Library Reference Guide Running a Cleaning Cartridge There are two ways to run a cleaning cartridge: Automatically—by enabling the Auto Clean option Manually—by selecting the CLEAN DRIVE command from the Maintenance submenu on the front panel display...
  • Page 113 Maintenance 5-3 3. Scroll down to the Maintenance menu and press the Enter button. The following Maintenance submenu appears: υ Clean Drive Diagnostic menu Demo Menu ⁄ Flash Update Press the Enter button once to select Clean Drive. The following Cleaning submenu appears: Cleaning: υ...

  • Page 114: Removing The Cleaning Cartridge

    5-4 Compaq StorageWorks SSL2000 Series Library Reference Guide Removing the Cleaning Cartridge 1. Examine the Default screen on the control panel to make sure the cleaning cartridge has been unloaded from the drive. If not, then unload it using the Load/Unload menu, as described in Chapter 4, “Operation.”...

  • Page 115: Troubleshooting

    Chapter Troubleshooting Introduction This chapter describes the problems that can cause the SSL2000 Series Library (AIT Library) to malfunction, including: Platform problems General drive errors Error recovery Fault Symptom Codes (FSCs) Platform Problems Incorrect installation and configuration cause platform problems. In this case, the Library appears to be operating normally, but no data can be interchanged.

  • Page 116: General Drive Errors

    6-2 Compaq StorageWorks SSL2000 Series Library Reference Guide General Drive Errors General drive errors usually result from a miscommunication between a module’s processor and a drive processor or a mechanical malfunction within the Library. Both platform problems and general drive errors display an error message and a Fault System Code (FSC) on the control panel.

  • Page 117: Figure 6-1. Troubleshooting Flowchart

    Troubleshooting 6-3 TROUBLESHOOTING AND ERROR RECOVERY ERROR, FAULT, MALFUNCTION Determine Suspected Error Type PLATFORM GENERAL DRIVE No FSC displayed. Normal front FSC and ERP displayed on panel operation control panel Cycle the power Follow the ERP on to the library the control panel Retry Find FSC in Table 6-2...

  • Page 118: Error Recovery Procedures

    6-4 Compaq StorageWorks SSL2000 Series Library Reference Guide Error Recovery Procedures Table 6-1 lists ERPs for errors reported on the front panel of the Library. This list includes only those procedures that can be safely performed by you. The Compaq StorageWorks SSL2000 Series Library Maintenance and Service Guide includes additional procedures that can be performed by a qualified service technician.

  • Page 119: Fault Symptom Codes (Fscs)

    Troubleshooting 6-5 Fault Symptom Codes (FSCs) FSCs that appear on the Fault screen described in Chapter 4, “Operation.” A descriptive message and instructions for clearing the fault accompany each FSC. If a fault persists, look up the FSC in Table 6-2 to determine the error recovery procedure or to report to your Technical Support representative.

  • Page 120: Appendix A Specifications

    Appendix Specifications Introduction This appendix lists the following specifications and regulatory requirements met by the Compaq StorageWorks SSL2000 Series Library (AIT Library): Specifications: Operational performance Reliability Power Mechanical Environmental Acoustic emission Regulatory requirements: Safety Electromagnetic Emission (EM) FCC and VCCI...
  • Page 121 A-2 Compaq StorageWorks SSL2000 Series Library Reference Guide Table A-1 Operational Performance Specifications Description Specification Host Interface Fast Wide SCSI (differential) Low Voltage Differential (LVD) Number of cartridges, full magazine Media type AIT 8 mm, Advanced Metal Evaporated Number of drives...

  • Page 122: Table A-3 Reliability Specifications (Library System Robotics

    Specifications A-3 Table A-2 Reliability Specifications (Drives) Description Specification Data error rate (recoverable) 1 in 10 bytes MTBF 250,000 hr @ 30% duty cycle MTTR 30 min Head life 50,000 tape motion hrs Table A-3 Reliability Specifications (Library System Robotics) Description Specification Life expectancy, load/unload operations...
  • Page 123 A-4 Compaq StorageWorks SSL2000 Series Library Reference Guide Table A-5 Mechanical Specifications (Tabletop Model) Description Specification Height 7.9 in (20 cm) Width 17.3 in (44 cm) Depth: Overall 24 in (61 cm) Behind panel 22.75 in (57.79 cm) Weight: Single drive 41 lbs (18.6 kg)
  • Page 124 Specifications A-5 Table A-7 Environmental Specifications (Operating) Description Specification Dry bulb temperature 50°F to 104°F (10°C to 40°C) Temperature gradient 1.8°F/min (1°C/min) Temperature shock 59°F (15°C) over 2 min Wet bulb temperature 78.8°F (26°C) Relative humidity (non-condensing) 15% to 85% Humidity gradient 10%/hr Altitude...

  • Page 125: Table A-10 Acoustic Emission Level

    A-6 Compaq StorageWorks SSL2000 Series Library Reference Guide Table A-9 Environmental Specifications (Storage/Transit) Description Specification Dry bulb temperature -40°F to 140°F (-40°C to 60°C) Temperature gradient 45°F (25°C)/hr (across the range) Temperature shock 27°F (15°C) (over 2 min) Wet bulb temperature 86°F (30°C)

  • Page 126: Safety

    Specifications A-7 Safety The Library carries the following Regulatory Agency product safety certifications. Table A-11 Regulator Agency Product Safety Certifications Description Specification Certification Standard UL Listed UL 1950 TUV/Product Service EN 60 950 GS Mark CE Mark EMC Directive, Low Voltage Directive Canadian UL Listed CSA 22.2 No.

  • Page 127: Fcc Notice

    Schallemissionswerte - Werteangaben nach ISO 9296 und ISO 7779 /DIN EN27779 Schalleistungspegel L Schalldruckpege L W Ad, pAm, (Bediener position) Gerät Leerlauf Betrieb Leerlauf Betrieb SSL2000 Series Library NOTE: Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Compaq Vertretungen erhältlich. 1 B = 10 dBA.

  • Page 128: Fcc And Vcci Requirements

    Specifications A-9 FCC and VCCI Requirements The following FCC and VCCI notices apply to the Library. Statement for Equipment Meeting FCC Class A Requirements This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must accept any interference that may cause undesirable operation.

  • Page 129: Equipment Meeting Vde Class B Requirements (Vfg 1046/84 And Vfg 243/91 For Germany

    A-10 Compaq StorageWorks SSL2000 Series Library Reference Guide Equipment Meeting VDE Class B Requirements (VFG 1046/84 and VFG 243/91 for Germany) Für Bundesrepublik Deutschland For Federal Republic of Germany Pour la République féderal d’Allemagne Bescheinigung des Herstellers/Importeurs Dieses Gerät ist Übereinstimmung mit den Bestimmungen der BMPT Vfg.

  • Page 130: Vcci Notice For Japan Class I Equipment

    Specifications A-11 VCCI Notice for Japan Class I Equipment Japanese Voluntary Control Council for Interference (VCCI). This equipment is in the 1st Class category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in commercial and/or industrial areas.
  • Page 131 Index Bar Code Reader described 1-11 Symbols Baud Rate Option 2-26 θ (Scroll Down) Button 4-6 Belt υ (Scroll One Line) Button 4-16 cutting to size for PTM extrusions 3-16 π (Scroll Up) Button 4-6 Buffer Size drives 1-12 Bus Length Limitations SCSI 1-6 Acoustic Noise Declaration A-8 Button Functions...
  • Page 132 2 Compaq StorageWorks SSL2000 Series Library Reference Guide cleaning 5-2 data 1-12 Cartridges See Tape cartridges Configuration CE Diagnostics internal cabling 1-5 described 1-12 options 2-23 Certifications Configuration Example regulator agency product setting SCSI IDs 2-16 safety A-7 Configuration Option 2-25...
  • Page 133 Index 3 Data Electromagnetic Emission A-7 compression 1-12 Electronic Combination Lock 1-11 Data Compression Rates 1-5 Element Status Command Data Transfer Rates Option 2-24 dependencies 1-5 Elevator car Default Options removing 3-21 configuring 2-27 replacing 3-25 Default Screen 2-16, 4-9 Embedded Diagnostics Demo Submenu 5-4 CE 1-12...
  • Page 134 4 Compaq StorageWorks SSL2000 Series Library Reference Guide Front View components 1-7, 4-2 Label Alignment Option 2-26 Label Size Option 2-26 Labels bar code 4-26 General Drive Errors 6-2 indicators 4-5 LEDs drive fault 4-5 Handling Tape Cartridges 4-24 loader fault 4-5...
  • Page 135 Index 5 Limitations Main Menu SCSI bus length 1-6 options 4-16 Load/Unload Menu Maintenance Menu described 4-19 described 4-17 initial screen (from line) 4-20 Manually Cleaning Cartridges 5-2 initial screen (to line) 4-20 Map Information Screen scroll list (to line) 4-20 accessing 4-14 Loader Fault LED 4-5 Master Unit...
  • Page 136 6 Compaq StorageWorks SSL2000 Series Library Reference Guide Precautions rackmount installation 2-5 Negotiation Mode Option 2-23 Product ID Option 2-23 Number of Drives Supported 1-2 Numbering installing a pre-assembled 3-2 reserved slots 2-21 removing 3-7 Numbering Display Option 2-25 PTM Extrusion...
  • Page 137 Index 7 Removing the Magazine 4-21 SCSI Interface described 4-22 configuration Removing/Inserting Cartridges instructions 2-14 magazine removal 4-21 type 1-2 Required Cables 2-11 SCSI Interface Connectors Requirements described 2-14 SCSI cables 2-14 SCSI Interface Elements tape cartridges 4-24 SCSI data transfer 1-3 Reserved Slots SCSI import/export 1-3 configure submenu 2-22...
  • Page 138 8 Compaq StorageWorks SSL2000 Series Library Reference Guide Setting Up Interfaces Switch one or two drive setup 2-11 write protect 4-25 Setting up the Desktop Model 2-4 symbols in text xii Setting up the Rackmount symbols on equipment xii Model 2-4...
  • Page 139 Using the Mail Slot 4-24 VCCI Notice for Japan Class I Equipment A-11 Vendor ID Option 2-23 Versions rackmount 1-2 tabletop 1-2 warnings electrical shock xiii rack stability xiii Write Protect Switch illustrated 4-25 Write Protecting tape cartridges 4-25 www.compaq.com xiv...

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