When A Message Is Displayed On The Client Computer - Toshiba e-Studio 901 Operator's Manual

Troubleshooting When Using the Scanner Function

When a Message is Displayed on the Client Computer

This section explains likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see About This Ma-
chine.
Message
Clear Misfeed(s)
in ADF.
4
Invalid Winsock
version. Please
use version 1.1
or higher.
The name is al-
ready in use.
Check the regis-
tered names.
Cannot detect the
paper size of the
original. Specify
the scanning
size.
Cannot add any
more scanning
mode.
Cannot specify
any more scanning
area.
Call Service
Please call your
service represen-
tative.
Scanner is not
available on the
specified device.
54
Cause
A paper misfeed has oc-
curred inside the ADF.
You are using an invalid
version of Winsock.
You tried to register a
name that is already in
use.
The set original was mis-
aligned.
The maximum number of
registerable scan modes
has been exceeded.
The maximum number of
registerable scan areas
has been exceeded.
An unrecoverable error
has occurred in the ma-
chine.
The TWAIN scanner
function cannot be used
on this machine.
Solution
Remove jammed originals, and place
them again.
Check whether the originals are suit-
able to be scanned by the machine.
Install the operating system of the com-
puter or copy Winsock from the operat-
ing system CD-ROM.
Use another name.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lift-
ing/lowering action of the ADF
triggers the automatic original size
detection process. Lift the ADF by
more than 30 degrees.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
The maximum number of scanning ar-
eas that can be stored is 100. Delete un-
needed scanning area.
Call your service representative.
Contact your service representative.