Platform Not Connected - Otto Bock 743L500 3D L.A.S.A.R. Posture Instructions For Use Manual

5.5.2 Platform not connected

743L500 3D L.A.S.A.R. Posture
Error message text:
: "Platform not connected" (force measurement plate)
: "Please remove any loads from the platform and
then connect the cable between the PC and the plat­
form."
: "OK"
Possible causes:
• Magnetic USB plug has been disconnected
• USB plug not connected to mini-computer
• Mini-computer software has crashed
• Defective cable
• Defective force measurement plate
• Electromagnetic interference
Measures:
► Carry out the appropriate measures depending on
the cause (for example connect USB plug; wait for
booting to finish; restart the mini-computer; have
defective components repaired by Ottobock Ser­
vice).
► In case of electromagnetic interference, disconnect
the USB plug connection for 15 seconds and then
connect it again. Restart the mini-computer if
necessary (disconnect the mains plug, wait 3
minutes and connect it again).
► Tap on "OK" x 1.
Use
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