Otto Bock 743L500 3D L.A.S.A.R. Posture Instructions For Use Manual page 45

• Is installing a new operating system for the tablet permitted?
Installing a new operating system may lead to problems with the app. Therefore, an operating system update may
be installed only when Ottobock instructs you to do so. Otherwise, update reminders and installation messages on
the tablet may not be confirmed and carried out.
• What happens if the "3D L.A.S.A.R. Posture" app is deleted?
"3D L.A.S.A.R. Posture" app
NOTICE! Deleting the app erases the database on the micro-SD card.
You must back up the databasebefore the app is uninstalled on the instructions of the Ottobock service.
• Is the app available in my national language?
The app is available in the following languages: German, English, French, Spanish, Italian, Dutch, Czech and
Chinese. Ottobock informs customers when additional languages become available.
• What are the QR code and activation code needed for?
The codes are needed to connect the mini-computer to the tablet during setup. Without this connection the "3D
L.A.S.A.R. Posture" app is not functional.
• Where are the QR code and activation code located?
The codes are lasered onto the bottom section of the case on the mounting plate of the mini-computer (section
"Starting the app for the first time" – see page 19).
• Can different passwords be used for different users?
Yes, by assigning a different micro-SD card to each user. Then the app creates a separate database with a pass­
word on each micro-SD card.
• Is it possible to display the total patient weight?
No, the app only displays the values separately for the two sides of the force measurement plate. The total value
can be calculated by adding the individual values. These weights are only approximate since the scale function of
the 3D L.A.S.A.R. Posture is not calibrated.
• What happens if you forget the password?
The password cannot be reset or restored. Ottobock is also not able to open the database. Therefore, be sure to
store the password safely in order to avoid data loss.
• Where is the password noted?
The password is selected once during setup. Subsequently, it can be changed but not read.
• Can I change my password?
The password can be changed in the settings (section "Settings" – see page 28).
• Are personal data safe against unauthorised access?
The data are stored in an encrypted database on the micro-SD card. Encryption is via the login to the app. PDF
files and Data Station files generated with the app are not encrypted. Therefore, they need to be protected against
unauthorised access and securely erased if necessary.
• How can the app database be backed up?
By copying the contents of the micro-SD card to another storage medium.
• Is it possible to save the data if the tablet is defective?
The data are stored on the micro-SD card. It can be removed and subsequently used in a replacement tablet,
provided it was not damaged. Taking backup copies of the SD card contents at regular intervals is therefore
recommended so the data can be restored if necessary.
• What can be done if the tablet cannot be turned on?
Check whether the charge level of the tablet is sufficient and connect it to the battery charger if necessary. Hold
the On button long enough to turn on the device.
• Can the tablet be used while it is charging?
CAUTION! To protect against leakage currents, the patient is not permitted to come into contact with the
tablet during charging, either directly or indirectly (for instance through another person).
Setup
• Can the device also be used outdoors?
Only if the ambient conditions permit this (dry, constant lighting and solid/even surface) and safe use is assured.
• Does the force measurement plate have to be centred in front of the case?
Yes, to achieve the best possible accuracy.
743L500 3D L.A.S.A.R. Posture
Use
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