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We are grateful for your help in pointing out any defects in the product supplied to you by Kellfri. Before making a claim, read
Kellfri's general purchase terms and conditions in our catalogue or on our website www.kellfri.co.uk, and in the operating
manual if supplied. The manual can also be downloaded from
Please fill in the details below and attach photos as documentation so that we can process your case optimally. In order
for us to obtain as good an understanding as possible of any faults, please take at least four photos of the defective parts
of the machine/equipment; two of the entire equipment from 2 different angles and 2 close-ups of the actual damage from
2 different angles. (Feel free to attach photos on the next page.)
If the product was purchased from a dealer, please contact the dealer in the first instance.
Purchaser**:
Address**:
E-mail**:
When was the product supplied?
Product name/article number**:
Serial number:
Description of fault**:
Describe the course of events:
Miscellaneous:
Customer's signature:
To be filled in by the dealer
Dealer:
Signature:
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DEVIATION FORM
www.kellfri.co.uk/manuals
Customer number**:
Invoice number:
Daytime telephone**:
When was the product put into operation? Was the product working on delivery?
REASON
11) Transport damage*
(09) Product complaint*
(04) Wrong goods delivered
(03) Wrong quantity
Case number:
NO
YES
YES
REASON
(05) Wrong price
(02) Ordered by mistake/
Charge-back
(99) Other reason*
* Fill in form below
Required fields**
Date:
Invoice number:
Date:
YES
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