Troubleshooting The Firmware Package Installation - Cisco CE 2000 Platform SCE 2000 4xGBE Installation And Configuration Manual

Chapter 8 Troubleshooting

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package.
Problems related to the installation of the firmware package could be any of the following:
•
•
•
Table 8-5
Diagnostic Action
Enter the CLI command:
• configure
• Boot system <filename>
Symptom
Returned error is:
Error—File <file
name> does not
exist
In the output of the
command, the package file
type is management-
image instead of
system-image
In the output of the
command, the package file
platform is not the correct
installation file for the
SCE 2000.
Returned error is:
Package file <file
name> does not
contain magic
header
Returned error is:
Error—There are
only X free bytes
on device <device
name>, but Y bytes
are needed for the
extraction (where
X and Y are stated
in bytes)
OL-7824-02
File not found in the expected location
Wrong file type.
Device to which the file is to be extracted is full.
Troubleshooting the Firmware Package Installation
Possible Cause
The package file does not
exist in the specified
location.
Package file type
mismatch.
Package file platform
mismatch.
The file is not a software
installation package file.
/tffs0/ device is full
Problem Solving Using a Subsystems Approach
Possible Solution
Verify package file location and try again
Verify that you are trying to open the correct package file.
Verify that you have the package file appropriate to your
platform type
Verify that you are trying to open the correct package file.
Delete old and unnecessary files and try the package
extraction again
SCE 2000 4xGBE Installation and Configuration Guide
8-11