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Troubleshooting the Installation
This chapter describes how to troubleshoot the installation of SIPs and SPAs on the Cisco 10000 series
router. This chapter contains the following sections:
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•
•
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Troubleshooting
This section describes troubleshooting the installation of the SIPs and SPAs. Possible problems,
observations and comments, and solutions are indicated for the following troubleshooting symptoms:
•
•
•
SIP Transitions Repeatedly From On to Off
Possible Problem
SIP is booting; this is normal
operation
SIP does not go beyond the
bootup stage
SIP has experienced a failure SIP FAIL LED remains on more
SIP FPGA is not up to date
The SIP FPGA update is not
supported. Only SPA update
is supported.
OL-13838-02
Troubleshooting, page 7-63
Using debug Commands, page 7-64
Packing a SPA for Shipment, page 7-65
Packing a SIP for Shipment, page 7-65
SIP transitions repeatedly from on to off
SIP is deactivated
SPA is down and the line protocol is down
Observations and Comments
SIP FAIL LED is on
SIP FAIL LED stays on
than 5 seconds, or is on during
normal operation
During SIP initialization, the
need to update the FPGA is
automatically detected
C H A P T E R
Solutions
Wait 30 seconds until the boot process completes and the
FAIL LED turns off.
Follow the recommended action for the displayed error
message.
Follow the recommended action for the displayed error
message.
If the SIP is cycling because of an FPD problem, the most
likely cause is a FPD failure or that the FPD package file is
not present.
For more information about performing FPD upgrades,
refer to the "Upgrading Field-Programmable Devices"
chapter in the Cisco 10000 Series Router SIP and SPA
Software Configuration Guide.
Cisco 10000 Series Router SIP and SPA Hardware Installation Guide
7
7-63
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