Troubleshooting; Troubleshooting Installation Issues - Cisco ASR 1000 Series Hardware Installation Manual

Troubleshooting

This chapter describes how to troubleshoot the installation of the Cisco ASR 1000 Series Fixed Ethernet
Line Card on the Cisco ASR 1000 Series Aggregation Services Routers. This chapter contains the
following sections:
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•
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Troubleshooting Installation Issues

This section provides troubleshooting information pertaining to the installation of the Cisco ASR 1000
Series Fixed Ethernet Line Card. Possible problems, observations and comments, and solutions are
indicated for the following troubleshooting symptoms:
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•
Cisco ASR 1000 Series Fixed Ethernet Line Card Transitions Repeatedly From On to Off
Possible Problem
Cisco ASR 1000 Series Fixed
Ethernet Line Card is booting
up, which is a normal
operation.
Cisco ASR 1000 Series Fixed
Ethernet Line Card does not
go beyond the bootup stage.
Cisco ASR 1000 Series Fixed
Ethernet Line Card is not up
to date.
OL-29623-03
Troubleshooting Installation Issues, page 5-49
Using debug Commands, page 5-51
Packing a Cisco ASR 1000 Series Fixed Ethernet Line Card for Shipment, page 5-51
Cisco ASR 1000 Series Fixed Ethernet Line Card transitions repeatedly from on to off
Cisco ASR 1000 Series Fixed Ethernet Line Card is deactivated
Observations and Comments
Cisco ASR 1000 Series Fixed
Ethernet Line Card STATUS
LED alternates between green,
amber, or off.
Cisco ASR 1000 Series Fixed
Ethernet Line Card STATUS
LED transitions continue and
alternate between green, amber,
or off.
During the Cisco ASR 1000
Series Fixed Ethernet Line Card
initialization, the need to update
the field-programmable gate
array (FPGA) is automatically
detected.
C H A P T E R
Solutions
Wait for 150 seconds until the boot process completes and
the STATUS LED stays on.
Follow the recommended action for the displayed error
message.
Follow the system prompts to update the FPGA image.
If the Cisco ASR 1000 Series Fixed Ethernet Line Card is
cycling because of a field-programmable device (FPD)
problem, the most likely cause is an FPD failure or that the
FPD package file is not present.
Cisco ASR 1000 Fixed Ethernet Line Card Hardware Installation Guide
5
5-49