HP Kayak XU04 User Manual

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HP Kayak XU & XW PC Workstations

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  Summary of Contents for HP Kayak XU04

  • Page 1 HP Kayak XU & XW PC Workstations...
  • Page 2 Adobe® Reader © 1987-1997 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Microsoft®, MS®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademark of Microsoft Corporation. Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France 1998 Hewlett-Packard Company...
  • Page 3 User’s Guide...
  • Page 4: Important Safety Information

    PC Workstation before switching it on again. To avoid electric shock, do not open the power supply. There are no user-serviceable parts inside. This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units. English...
  • Page 5 It is strongly recommended that you read the ergonomic information before using your PC Workstation. If you are using Windows NT 4.0, open the menu in the task bar and select . Then Start Programs —HP Info double-click the help topic “ ”. Working in Comfort English...
  • Page 6 English...
  • Page 7: Table Of Contents

    Contents 1 Setting Up and Using Your HP PC Workstation ... . . 1 2 How to Install Accessories In Your HP PC Workstation ..19 3 Troubleshooting Your HP PC Workstation .
  • Page 8 viii English...
  • Page 9: Setting Up And Using Your Hp Pc Workstation

    Setting Up and Using Your HP PC Workstation...
  • Page 10: Unpacking Your Kayak Pc Workstation

    NOTE Device drivers, HP utilities, and an online Using Sound guide are preloaded on your system and provided on an HP CD-ROM. This CD- ROM also includes tips for re-installing the operating system. 2 Place the PC Workstation on a sturdy desk with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.
  • Page 11 Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation. USB accessories are not supported by all operating systems. 1 Setting Up and Using Your HP PC Workstation Connecting the Mouse, Keyboard, Display and Printer Serial...
  • Page 12: Connecting To A Network

    Upgrade and Configuration Guide available on HP’s Web site. Refer also to the online Network Administrator’s Guide (provided on an HP CD-ROM) for further instructions on setting up your PC Workstation for a LAN connection. English The board shown here is a combined SCSI/LAN board.
  • Page 13: Connecting Audio Accessories

    When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position. 1 Setting Up and Using Your HP PC Workstation Dual MIDI/Joystick LINE OUT jack...
  • Page 14: Connecting An External Scsi Accessory

    1 Setting Up and Using Your HP PC Workstation Connecting an External SCSI Accessory Connecting an External SCSI Accessory An external SCSI device can be connected as follows: 1 You should assign an unused SCSI ID to the device. SCSI IDs range from 0 to 15 for wide 16-bit SCSI devices.
  • Page 15: Connecting The Power Cords

    This means the PC Workstation must be located close to a power outlet that is easily accessible. Display Power Connector 1 Setting Up and Using Your HP PC Workstation Connecting the Power Cords PC Workstation Power Connector...
  • Page 16: The Maxilife Control Panel

    The MaxiLife panel is located on the front of your PC Workstation. HP MaxiLife and its HP MaxiLife and its LCD screen helps you diagnose problems with your PC Workstation and provides system information you may need to Liquid Crystal Display obtain support.
  • Page 17: Starting And Stopping Your Pc Workstation

    POST has completed. If the Password prompt is displayed, type your password and press to be able to use the PC Workstation. 1 Setting Up and Using Your HP PC Workstation Starting and Stopping Your PC Workstation Space-bar .
  • Page 18 To initialize your software: 1 Turn on the display first, and then the PC Workstation. When the PC Workstation is switched on, the HP PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-Self- Test (POST).
  • Page 19 1 Setting Up and Using Your HP PC Workstation Starting and Stopping Your PC Workstation Stopping Your PC Workstation To stop the PC Workstation, (whilst running an operating system) first make sure that you have exited all applications and then use your operating system’s shutdown command, in the...
  • Page 20: Using Your Hp Enhanced Keyboard

    Shortcut keys are provided specifically for user- defined actions. English Internet key HP TopTools Shortcut key Shortcut keys ” Menu soft key displays the soft key section of the HP Menu key Lock/Suspend key HP Customer Information Mute key Volume...
  • Page 21: Setting Hardware Passwords

    Summary Screen and Setup Program” on page 39). Setting a Password To set a Hardware Administrator or User password: 1 Start the Setup program (refer to “The HP Summary Screen and Setup Program” on page 39). 2 Select the menu.
  • Page 22: Using Power Management

    PC Workstation’s activity when it is idle. To configure power management, refer to the Power menu in the Setup program (refer to “The HP Summary Screen and Setup Program” on page 39, for more information).
  • Page 23: Additional Information And Help

    • Workstation, including links to useful HP Web sites. You can access this information by pressing the Information) key on your HP enhanced keyboard. Refer to “Using Your HP Enhanced Keyboard” on page 12. Working in comfort—guidance on ergonomic issues.
  • Page 24 1 Setting Up and Using Your HP PC Workstation Additional Information and Help This includes: Upgrade and Configuration Guide —describes in detail how to • install accessories. It also has detailed troubleshooting information. This manual is described below. For XW Models —HP VISUALIZE Fx6 Configuration and •...
  • Page 25 Additional Information and Help The installation and troubleshooting information in the Upgrade and Configuration Guide is more detailed than the information provided in this manual. HP recommends you download and print the Upgrade and Configuration Guide before installing any accessories. NOTE To view and print the Upgrade and Configuration Guide you will need to have Adobe’s Acrobat Reader installed on your PC Workstation.
  • Page 26 1 Setting Up and Using Your HP PC Workstation Additional Information and Help English...
  • Page 27: How To Install Accessories In Your Hp Pc Workstation

    How to Install Accessories In Your HP PC Workstation This chapter provides summary information about installing accessories in your PC Workstation. For more detailed information, refer to the Upgrade and Configuration Guide, available on HP’s web site at http://www.hp.com/go/kayaksupport...
  • Page 28: Supported Hp Accessories

    2 How to Install Accessories In Your HP PC Workstation Supported HP Accessories Supported HP Accessories Internal Mass Storage Devices 5 Pairs of Rails for Front Access Devices: - 3.5-inch disk drive rails - 5.25-inch disk drive rails Up to six accessory boards...
  • Page 29: Removing And Replacing The Cover

    4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer. 2 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Cover English...
  • Page 30 2 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Cover Replacing the Cover 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed. 2 Ensure that the two latches on the front sides of the cover are lifted up, and that the lock is unlocked.
  • Page 31: Removing And Replacing The Airflow Guide

    2 Align the airflow guide with the retaining slots on the PC Workstation’s case and push firmly down into the case until it clicks into place. 2 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Airflow Guide English...
  • Page 32: Installing Mass Storage Devices

    2 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables.
  • Page 33 UltraWide 16-bit SCSI controller. The Adaptec stripped hard disks. For more information, refer to the HP FastRAID Installation and Configuration Guide that came with your PC Workstation. Before Installing an Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.
  • Page 34 2 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices English...
  • Page 35: Troubleshooting Your Hp Pc Workstation

    HP PC Workstation This chapter provides summary information that can help you solve problems you may have when using your PC Workstation. For more detailed information, refer to the Upgrade and Configuration Guide, available on HP’s web site at http://www.hp.com/go/kayaksupport...
  • Page 36: Using Hp Maxilife To Diagnose Problems

    3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly.
  • Page 37: Other Features

    Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: Other Features HP MaxiLife can also be configured to: Display the configuration details of your PC Workstation required to •...
  • Page 38 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems System Info. System information is displayed on the LCD one screen at a time and should detail the following: • Bios version • Number & speed of processors To view these details, use the information screens.
  • Page 39 Diagnostics: Done FAIL Exit System errors were detected. You can exit the test session by pressing the 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Error! Power CPU 1 Diagnostics: Done Exit No errors were detected.
  • Page 40 The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week. To access these services you should connect to the HP World Wide Web Site at http://www.hp.com/go/kayaksupport. English...
  • Page 41 To produce a complete record of your system’s configuration and test results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http://www.hp.com/go/kayaksupport...
  • Page 42: If Your Pc Workstation Does Not Start Properly

    If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure: 1 Check the LCD screen (refer to “Using HP MaxiLife to Diagnose Problems” on page 28). 2 Check external items.
  • Page 43: Replace The Cover

    4 Replace the cover. 5 Reconnect all cables and power cords. 6 Turn on the display and computer. 3 Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly Action Refer to “Installing Memory” in the Upgrade and Configuration Guide.
  • Page 44: If Your Pc Workstation Has A Hardware Problem

    3 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems with your display, keyboard, or mouse. Display Does Not Work Properly...
  • Page 45 \keyboard If you have difficulties using the • need to install the sound driver provided on the HP CD-ROM (in the directory) supplied with your PC Workstation. \audio If you have difficulties using the Lock key, you should check the •...
  • Page 46: If Your Mouse Does Not Work

    3 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Mouse Does Not Work Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software • is installed correctly.
  • Page 47: The Hp Summary Screen And Setup Program

    PC Workstation. 2 While the start-up logo appears on your display, press takes you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press ). The Summary Screen is displayed for only a short time. To...
  • Page 48 3 Troubleshooting Your HP PC Workstation The HP Summary Screen and Setup Program English...
  • Page 49: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...
  • Page 50 To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...
  • Page 51 HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities.
  • Page 52 4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center...
  • Page 53: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.
  • Page 54 The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Basic Parts and labor for HP Three years from Warranty products: date of purchase. first year on-site parts & labor; second and third year parts only.
  • Page 55 43 support and information services, 41 World Wide Web access, 43 HP DiagTools, 32 HP Lock, 8 HP MaxiLife, 8 HP Setup program, 39 HP Summary screen, 39 HP TopTools, 37 information services, 43 initializing software, 10 installing...
  • Page 56 44 tools required for installation, 2 troubleshooting, 27 keyboard, 37 mouse, 38 PC Workstation, 27 unpacking the PC Workstation, 2 Upgrade and Configuration Guide, 16 for HP World Wide Web site, 43 World Wide Web access to HP, 43...
  • Page 57: Regulatory Information And Warranty

    Regulatory Information and Warranty...
  • Page 58: Regulatory Information

    HEWLETT -PACKARD 5 Avenue Raymond Chanas 38053 Grenoble Cedex 09 FRANCE HP Kayak XU & XW PC Workstation MT Model CISPR 22: 1993 / EN 55022: 1994 Class B EN 50082-1: 1992 IEC 801-2: 1992 / prEN 55024-2: 1992 - 4 kV CD, 8 kV AD IEC 801-3: 1984 / prEN 55024-3: 1991 - 3 V/m IEC 801-4: 1988 / prEN 55024-4: 1992 - 0.5 kV Signal Lines,...
  • Page 59 à un réseau de télecommunication. N’oubliez pas de replacer le capot avant de rebrancher le cordon secteur. Notice for the United Kingdom The HP Kayak XU and XW PC Workstations are approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Notice for the Netherlands Bij dit apparaat zijn batterijen geleverd.
  • Page 60 HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA.
  • Page 61 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 62 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 63 HP parts service center. HP Telephone Support Services HP Free telephone support for your PC Workstation is available during the first year from date of purchase. This service will also provide technical assistance with the basic configuration and setup of your Kayak PC Workstation and for the bundled or pre-loaded operating system.
  • Page 64 Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
  • Page 65: Physical Characteristics

    The load limits for the ISA and PCI accessory slots are compliant with ISA and PCI specifications. More details of permitted loads are provided on the World Wide Web (refer to "HP World Wide Web Site", on page 43 for access details) in the support documentation section for your PC Workstation.
  • Page 66 HP Upgrade and Configuration Guide, downloadable from: http://www.hp.com/go/kayaksupport Troubleshooting and Support HP User’s Guide HP User’s Guide HP Support and Information Services HP Support and Information Services HP Help HP VISUALIZE Fx6 Configuration Start Programs HPInfo and Troubleshooting Guide, downloadable from: http://www.hp.com/go/kayaksupport...

This manual is also suitable for:

Kayak xu 04xxKayak xw04Kayak xu seriesKayak xw series