HP Kayak XA User Manual
HP Kayak XA User Manual

HP Kayak XA User Manual

Hp kayak xa: user guide
Hide thumbs Also See for Kayak XA:
Table of Contents

Advertisement

crystal.bk : cover.fb4 Page 1 Monday, March 23, 1998 6:05 AM
HP Kayak XU & XW
PC Workstations
User' s Guide

Advertisement

Table of Contents
loading

Summary of Contents for HP Kayak XA

  • Page 1 : cover.fb4 Page 1 Monday, March 23, 1998 6:05 AM HP Kayak XU & XW PC Workstations User’ s Guide...
  • Page 2 crystal.bk : notice.fb4 Page ii Monday, March 23, 1998 6:05 AM Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 crystal.bk : title.fb4 Page iii Monday, March 23, 1998 4:09 AM User’s Guide...
  • Page 4 : title.fb4 Page iv Monday, March 23, 1998 4:09 AM Welcome to Your HP Kayak XU & XW PC Workstations Congratulations on the purchase of your new Hewlett-Packard Kayak XU or XW PC Workstation. These high-performance PC Workstations are equipped with:...
  • Page 5 An integrated 16-bit full duplex high fidelity audio interface. • An HP enhanced keyboard. • For XU models — an HP enhanced mouse with scroll wheel that • enables you to scroll without using the scroll bars. For XW models — an HP enhanced 3-button mouse with added functionality when used with certain Windows NT applications A stereo headset with microphone.
  • Page 6: Important Safety Information

    PC Workstation before switching it on again. To avoid electric shock, do not open the power supply. There are no user-serviceable parts inside. This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units. English...
  • Page 7 crystal.bk : title.fb4 Page vii Monday, March 23, 1998 4:09 AM WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 8 crystal.bk : title.fb4 Page viii Monday, March 23, 1998 4:09 AM viii English...
  • Page 9: Table Of Contents

    Using Your HP Enhanced Keyboard ......13 Using Your HP Enhanced Mouse ......16 Setting Passwords .
  • Page 10 2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories ....... . .
  • Page 11 HP Summary Screen ........
  • Page 12 Network Features ......... . . The HP FastRAID Option ........
  • Page 13 Viewing the HP Summary Screen ......Starting the HP Setup Program....... .
  • Page 14 HP Support Services ........
  • Page 15 crystal.bk : crystal.toc Page xv Monday, March 23, 1998 4:09 AM Glossary ..........153 Index .
  • Page 16 crystal.bk : crystal.toc Page xvi Monday, March 23, 1998 4:09 AM English...
  • Page 17: Setting Up And Using Your Pc Workstation

    crystal.bk : cryst-1.fb4 Page 1 Monday, March 23, 1998 4:09 AM Setting Up and Using Your PC Workstation...
  • Page 18: Unpacking Your Pc Workstation

    Manuals and driver kit. • NOTE Device drivers, HP utilities, and an online Network Administrator Guide are preloaded on your system and provided in a driver kit. 2 Place the PC Workstation on (or under) a sturdy desk with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.
  • Page 19: Connecting The Mouse, Keyboard, Display And Printer

    crystal.bk : cryst-1.fb4 Page 3 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the PC workstation.
  • Page 20: Connecting To A Network

    crystal.bk : cryst-1.fb4 Page 4 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting to a Network Connecting to a Network Your PC Workstation has a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which network type is being used.
  • Page 21: Connecting Audio Accessories

    (microphone, speakers, and audio system) are not supplied with your PC Workstation. Volume can be controlled through the HP enhanced keyboard, or the software volume control. WARNING To avoid discomfort from unexpected noise, always turn down the volume before connecting headphones or speakers.
  • Page 22: Connecting An External Scsi Accessory

    crystal.bk : cryst-1.fb4 Page 6 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting an External SCSI Accessory Connecting an External SCSI Accessory Your PC Workstation is equipped with an UltraWide 16-bit SCSI connector for external SCSI devices. When an external SCSI device is connected, the UltraWide 16-bit SCSI controller automatically switches to non-Ultra mode (maximum capacity of 20 MBs per second).
  • Page 23 The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories. See page 37 for information on how to connect internal SCSI devices.
  • Page 24: Connecting The Power Cords

    crystal.bk : cryst-1.fb4 Page 8 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting the Power Cords Connecting the Power Cords 1 Remove any warning labels that may be covering the computer’s power connector on the rear of the computer. 2 Connect the power cords to the display and the computer.
  • Page 25: Your Pc Workstation's Hardware Control Panel

    You unlock the PC Workstation by entering a password (refer to “Setting Passwords” on page 18). HP MaxiLife and it’s HP MaxiLife and it’s LCD helps you diagnose problems with your PC Workstation and provides system information you may need to obtain Liquid Crystal Display support.
  • Page 26: Starting And Stopping Your Pc Workstation

    To initialize your software: 1 Turn on the display first, and then the PC Workstation. When the PC Workstation is switched on, the HP PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-Self- Test (POST). Press if you want to view the POST details in the HP Summary Screen (refer to “The HP Summary Screen and Setup...
  • Page 27: Creating Back-Up Diskettes

    Starting and Stopping Your PC Workstation The current date and time. • The type of printer (for example, HP LaserJet 5L). This is shown • on the front of the printer. You also need to enter the connection used by the printer.
  • Page 28: Stopping Your Pc Workstation

    Test (POST) while the PC Workstation’s logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, refer to “If a POST Error Message is Displayed”...
  • Page 29: Using Your Hp Enhanced Keyboard

    1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft keys you can use to: Display and configure the actions assigned to keys. • Perform one-touch shortcuts to start applications, open files, or •...
  • Page 30 Using Your HP Enhanced Keyboard Menu Key Pressing the Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key.
  • Page 31 : cryst-1.fb4 Page 15 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard The System Health window of the HP TopTools hardware monitoring facility provides information on: Fan Control in the HP UltraFlow cooling system •...
  • Page 32: Using Your Hp Enhanced Mouse

    Scroll/Zoom Wheel Click/Select Button XU Models XU Models Your HP enhanced mouse includes the following additional features: A combination mouse wheel/button that enables you either to scroll • down by pushing the mouse wheel forwards and scroll up by pushing it backwards.
  • Page 33 3D CAD/CAM Applications Click/Select Button XW Models Your HP enhanced mouse includes the following additional features: A third control button — useful when using certain 3D CAD, CAM • and other graphics-intensive Windows NT applications. Control buttons can be customized, using mouse setup, to perform •...
  • Page 34: Setting Passwords

    User password, to provide two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program ( refer to “The HP Summary Screen and Setup Program” on page 101).
  • Page 35: Setting A User Password

    • locked—you must type the password and press to unlock the keyboard ( refer to “The HP Summary Screen and Setup Program” on page 101). If you have set both an Administrator password and a User password, and you enter the Setup program using the User password, you will be restricted in your ability to change setup items.
  • Page 36: Using Power Management

    PC Workstation’s activity when it is idle. To configure power management, refer to the Power menu in the Setup program. ( refer to “The HP Summary Screen and Setup Program” on page 101, for more information).
  • Page 37: Recycling An Old Hp Pc Workstation

    PC Workstation has been designed to respect the environment as much as possible. HP can take an old computer back for recycling when it reaches the end of its useful life. In several countries, HP has a product take-back program. Collected equipment is sent to one of HP’s recycling facilities in Europe or the...
  • Page 38 : cryst-1.fb4 Page 22 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Recycling an Old HP PC Workstation English...
  • Page 39: How To Install Accessories Inside Your Pc Workstation

    crystal.bk : cryst-2.fb4 Page 23 Monday, March 23, 1998 4:09 AM How to Install Accessories Inside Your PC Workstation This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.
  • Page 40: Supported Hp Accessories

    : cryst-2.fb4 Page 24 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer.
  • Page 41: Removing And Replacing The Cover

    crystal.bk : cryst-2.fb4 Page 25 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover WARNING For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network.
  • Page 42 crystal.bk : cryst-2.fb4 Page 26 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer.
  • Page 43: Replacing The Cover

    crystal.bk : cryst-2.fb4 Page 27 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Replacing the Cover 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed.
  • Page 44 crystal.bk : cryst-2.fb4 Page 28 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lower the latches on the front sides of the cover. 5 If required, lock the cover using the key provided. 6 Reconnect all the power cables.
  • Page 45: Moving The Power Supply

    1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it partly out of the PC Workstation’s case. Fan connection to...
  • Page 46 1 Check that all internal cables are safely routed. Supply after Installing 2 Slide the power supply back into the computer. Accessories 3 Tighten the four self-retaining screws. 4 Replace the HP UltraFlow airflow guide. 5 Reconnect the fan to the system board. English...
  • Page 47: Installing Memory

    1 Disconnect the computer’s power cord and any LAN or telecommunications cable. 2 Remove the computer’s cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it partly out of the PC Workstation’s case. Fan connection to...
  • Page 48 crystal.bk : cryst-2.fb4 Page 32 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory 4 Remove the fan connection to the system board and lift the airflow guide completely out of PC Workstation’s case. 5 Remove the Ultra wide 16-bit SCSI cable from the system board.
  • Page 49 12 Install any other accessories if necessary, then replace all units and reconnect all cables and power cords. Replace the cover (see page 27). 13 Check the HP Summary Screen to verify the new configuration (refer to “The HP Summary Screen and Setup Program” on page 101).
  • Page 50: Installing More Memory On The Video Adapter

    To find out about available video memory upgrades, refer to the HP World Wide Web Site at http://www.hp.com/go/kayaksupport/ Refer to page 90 for information on video resolutions.
  • Page 51 HP. Contact your dealer for more from Other Sources details about these accessories. For XW Models with To add a texture module to the HP Visualize FX4, refer to the Texture Module Accessory User’s Guide shipped with this accessory. HP Visualize FX4 English...
  • Page 52: Installing Mass Storage Devices

    crystal.bk : cryst-2.fb4 Page 36 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices If you need extra mass storage space for your application software, you can install additional mass storage devices.
  • Page 53: Connecting Devices

    crystal.bk : cryst-2.fb4 Page 37 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and connectors provided are shown below: 16-bit SCSI with five 68-pin SCSI connectors Cable with one connector for...
  • Page 54 crystal.bk : cryst-2.fb4 Page 38 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Which Data Connectors Your PC Workstation has the following cables and connectors which may be used by mass storage devices: to Use A cable for UltraWide 16-bit SCSI with five connectors.
  • Page 55 (“RAID 0” configuration), it can instead be configured to provide mirroring for extra data security (“RAID 1” configuration). For more information, refer to “The HP FastRAID Option” on page 94. Before Installing an Refer to the drive’s installation guide to see if you must set jumpers or if IDE Hard Disk there is a special installation procedure to follow.
  • Page 56: Installing A Hard Disk Drive In An Internal Shelf

    2 Remove the computer’s cover (see page 25). 3 Remove the fan connection to the system board (see the illustration on page 29). 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation’s case. English...
  • Page 57 crystal.bk : cryst-2.fb4 Page 41 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 5 Slide the power supply out to improve access to the internal shelf (see page 29). 6 Slide the drive into position in the first internal shelf and align the screw holes in the drive with the four self-retaining screws in the drive shelf.
  • Page 58 crystal.bk : cryst-2.fb4 Page 42 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 8 Locate the appropriate data cable for the hard disk drive. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices).
  • Page 59: Installing A Hard Disk Drive In A Front-Access Shelf

    3 Remove the fan connection to the system board (see the illustration on page 29). 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation’s case. 5 Slide out the power supply to provide better access to the disk drive cables (see page 29).
  • Page 60 crystal.bk : cryst-2.fb4 Page 44 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Mount the drive on the tray as shown below. Fix the drive to Set the drive on the tray the tray 8 Slide the drive tray into the drive shelf and secure it.
  • Page 61 crystal.bk : cryst-2.fb4 Page 45 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 9 Locate the appropriate data cable for the disk drive. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices).
  • Page 62: Completing The Installation Of A Hard Disk Drive

    2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 12 Replace the HP UltraFlow airflow guide and reconnect the fan to the system board (see the illustration on page 29). 13 Install any other accessories before replacing the cover and completing the installation.
  • Page 63: Installing A Drive In A Front-Access Shelf

    crystal.bk : cryst-2.fb4 Page 47 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Drive in a Front-Access Shelf These instructions explain how to install a drive (such as a flexible disk drive, a CD-ROM drive, CD-RW drive, or a tape drive) in one of the front-access drive shelves.
  • Page 64 crystal.bk : cryst-2.fb4 Page 48 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Locate the appropriate data cable for the device. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices).
  • Page 65: Completing The Installation Of A Drive

    crystal.bk : cryst-2.fb4 Page 49 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place.
  • Page 66: Installing Accessory Boards

    crystal.bk : cryst-2.fb4 Page 50 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards Installing Accessory Boards CAUTION Static electricity can damage electronic components. Turn OFF all equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag.
  • Page 67 crystal.bk : cryst-2.fb4 Page 51 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. Unscrew and remove the slot cover 5 Hold the board horizontally by its “top”...
  • Page 68 crystal.bk : cryst-2.fb4 Page 52 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, remember to tighten them.
  • Page 69: Installing A Processor

    1 Disconnect the computer’s power cord and any LAN or telecommunications cable. 2 Remove the computer’s cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it partly out of the PC Workstation’s case. Fan connection to...
  • Page 70 Processor 9 Insert the VRM for the processor in the VRM socket. 10 Replace the transparent section of the HP UltraFlow airflow guide covering the processor sockets. 11 Slide the power supply back into the computer and tighten the four self-retaining screws.
  • Page 71 crystal.bk : cryst-2.fb4 Page 55 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing a Processor Completing the Installation of a 1 Verify that the system board bus speed switches are correctly Processor configured for the processor.
  • Page 72 crystal.bk : cryst-2.fb4 Page 56 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing a Processor English...
  • Page 73: Troubleshooting Your Pc Workstation

    crystal.bk : cryst-3.fb4 Page 57 Monday, March 23, 1998 4:09 AM Troubleshooting Your PC Workstation This chapter deals with problems you may encounter when using your PC Workstation.
  • Page 74: Solving Problems

    Diagnose Problems HP MaxiLife to Diagnose Problems", on page 75. Your HP Hardware A HP Diagnostics utility is either preloaded on your hard disk drive or is available on the World-Wide-Web. Diagnostics Utility With this utility you can diagnose hardware-related problems that may arise with your PC Workstation.
  • Page 75: If Your Pc Workstation Does Not Start Properly

    If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure: 1 Check the LCD screen (refer to “Using HP MaxiLife to Diagnose Problems” on page 75). 2 Check external items.
  • Page 76: Remove The Cover

    crystal.bk : cryst-3.fb4 Page 60 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly Check Internal Items If the PC Workstation still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices.
  • Page 77: If You Are Unable To Change Any Values In Setup

    Press to ignore the message and continue. • Press to run Setup and correct a system configuration error. HP • recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully. Press to accept (validate) the change and update Setup’s...
  • Page 78 crystal.bk : cryst-3.fb4 Page 62 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly Clearing the If the PC Workstation then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the PC Workstation’s built-in default values: Configuration Memory...
  • Page 79: If You Cannot Turn Off Your Pc Workstation

    Check if you are in a suspend/standby mode, in which case a “power- • off” would risk a loss of information/data (refer to the Power Menu in the HP Setup program). CAUTION If you press the On/Off button for four seconds, the system will be automatically turned off.
  • Page 80: If Your Pc Workstation Has A Hardware Problem

    Check your PC Workstation’s LCD screen to help you diagnose the • problem. For more information, refer to "Using HP MaxiLife to Diagnose Problems", on page 75. Make sure that the display is plugged in and switched ON. •...
  • Page 81: If Your Keyboard Does Not Work

    You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program. If Your Mouse Does Not Work Ensure that the mouse is correctly connected.
  • Page 82: If Your Printer Does Not Work

    crystal.bk : cryst-3.fb4 Page 66 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your Printer Does Not Work Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the •...
  • Page 83: If The Hard Disk Drive Does Not Work

    crystal.bk : cryst-3.fb4 Page 67 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Check that the Flexible Disks item and the Write on Flexible Disks • item are not set to locked in the Setup program (Security > Hard- ware Protection).
  • Page 84: If The Cd-Rom Drive Has A Problem

    crystal.bk : cryst-3.fb4 Page 68 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings.
  • Page 85: No Sound From The Cd-Rom Drive

    crystal.bk : cryst-3.fb4 Page 69 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: Check that the volume control (if present) on the CD-ROM or •...
  • Page 86: The Cd-Rom Drive Does Not Open

    crystal.bk : cryst-3.fb4 Page 70 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button.
  • Page 87: If An Accessory Board Does Not Work

    crystal.bk : cryst-3.fb4 Page 71 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: Check that the accessory board has been firmly installed in the slot. •...
  • Page 88: If Your Pc Workstation Has A Software Problem

    crystal.bk : cryst-3.fb4 Page 72 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password If you forget the User Password and the Administrator password is set and known: 1 Switch off the PC Workstation.
  • Page 89: If You Can't Start The Setup Program

    If You Have a Network Problem If you have a problem with your PC Workstation’s network, run the HPIEDIAG utility provided on the HP CD-ROM that contains the LAN drivers, supplied with your PC Workstation. This utility should be run from a minimal DOS system, without any LAN drivers loaded—achieve...
  • Page 90: If Your Pc Workstation Has An Audio Problem

    crystal.bk : cryst-3.fb4 Page 74 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem 2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM drive. 3 Make the CD-ROM drive the current drive by typing, for example, if D is the letter of your CD-ROM drive.
  • Page 91: Using Hp Maxilife To Diagnose Problems

    3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly.
  • Page 92: Other Features

    A POST error occurred. Refer to “If a POST Error Message is Displayed” on page 61 for more information. Other Features HP MaxiLife can also be configured to: Display the configuration details of your PC Workstation required to • obtain support (System info.) Indicate POST (Power-On Self Test) steps during the power-on •...
  • Page 93 : cryst-3.fb4 Page 77 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems System Info. System information is displayed on the LCD one screen at a time and should detail the following: •...
  • Page 94 : cryst-3.fb4 Page 78 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button.
  • Page 95: Hp Hardware Diagnostics Utility

    HP Hardware Diagnostics Utility The Hardware Diagnostics utility helps you to diagnose hardware- related problems on HP PCs and PC Workstations. It is a series of tools designed to help you to: Check the configuration of your system and verify that it is •...
  • Page 96 To produce a complete record of your system’s configuration and test results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http://www.hp.com./go/kayaksupport/...
  • Page 97: Technical Information

    : cryst-4.fb4 Page 81 Monday, March 23, 1998 4:09 AM Technical Information This chapter provides technical information about your PC Workstation and includes information on the HP Setup program.
  • Page 98: Features

    Matrox 2D Integrated Graphics Accelerator installed on the AGP slot (upgradable to 16 MB) XW Models HP Visualize FX4 OpenGL Accelerator installed on both the AGP and the PCI accessory board slot 18 MB SGRAM Frame Buffer 1 MB EDO DRAM for VGA...
  • Page 99 • One external start connector • External battery connector Accessory slots • One AGP (Accelerated Graphics Port) slot • Three 32-bit PCI slots (one with an HP RAIDport) • One 16-bit ISA (Industry Standard Architecture) slot • One combination ISA or PCI slot English...
  • Page 100 Feature: Description: Keyboard/Mouse • HP enhanced keyboard with mini-DIN connector XU Models: • HP enhanced scrolling mouse with mini-DIN connector XW Models: • HP three-button mouse with mini-DIN connector HP UltraFlow cooling system Cooling system with multiple temperature-regulated fans to...
  • Page 101: System Specifications

    The load limits for the ISA and PCI accessory slots are compliant with ISA and PCI specifications. More details of permitted loads are provided on the World Wide Web (refer to "HP World Wide Web Site" on page 144 for access details) in the support documentation section for your PC Workstation.
  • Page 102: Irqs, Dmas, And I/O Addresses Used By Your Pc Workstation

    crystal.bk : cryst-4.fb4 Page 86 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may vary, depending on which accessory boards are bundled with the PC Workstation.
  • Page 103 crystal.bk : cryst-4.fb4 Page 87 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications I/O Addresses used by 0000 - 000F DMA controller 1 PC Workstation 0020 - 0021 Master interrupt controller 002E - 002F Configuration registers 0040 - 0043 Timer 1 0060, 0064 Keyboard controller...
  • Page 104: Audio Features

    crystal.bk : cryst-4.fb4 Page 88 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Audio Features Feature: Description: Digitized Sounds • Compatible SoundBlaster® Pro Adlib® /OPL3® • 16-bit and 8-bit stereo sampling from 4 kHz to 55.2 kHz •...
  • Page 105 crystal.bk : cryst-4.fb4 Page 89 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Feature: Description: MIDI/Joystick Interface • Built-in MIDI interface for connection to external MIDI devices • Sound Blaster and MPU-401 UART mode compatible • MIDI time-stamp for multimedia extension •...
  • Page 106: Video Features

    : cryst-4.fb4 Page 90 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Video Features Resolution and Pixel Depth Resolution Matrox HP Visualize FX4 AccelEclipse II 640x480 8, 16, 24, 32 8, 24 800x600 8, 16, 24, 32...
  • Page 107: Scsi Features

    For further information, refer to HP’s online Customer Information. To learn how to access this information, see “Using Your HP Enhanced Keyboard” on page 13. SCSI Features Feature:...
  • Page 108: Disk Striping Features (Fastraid)

    System Specifications Disk Striping Features (FastRAID) Feature: Description: Computer bus 32-bit PCI local bus and HP FastRAID socket connector Host bus data transfer rate Up to 133 MB per second Device protocol UltraWide 16-bit SCSI • Array status monitoring and event notification...
  • Page 109: Network Features

    crystal.bk : cryst-4.fb4 Page 93 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Network Features Feature: Description: LAN Controller AMD PCNET-Fast Chip RJ45 Connector 10BT/100TX autonegotiation Remote Boot Protocols integrated in System BIOS ExStart Connector • Connection to CPU board •...
  • Page 110: The Hp Fastraid Option

    PC’s hard drives. Rather than focussing on data protection, as with server-based RAID technologies, HP FastRAID brings top performance to your computer. If you purchased your computer with the HP FastRAID option, an Adaptec ARO-1130 PCI RAIDport adapter will have been pre- ™...
  • Page 111: The Pc Workstation's Rear Connectors

    crystal.bk : cryst-4.fb4 Page 95 Monday, March 23, 1998 4:09 AM 4 Technical Information The PC Workstation’s Rear Connectors The PC Workstation’s Rear Connectors 9-pin Serial Port Connectors: Port B (left)/Port A (right) 25-pin Parallel Port Connector Keyboard (right) and Mouse (left) Connectors MIDI/Joystick Connector...
  • Page 112: System Connectors And Switches

    crystal.bk : cryst-4.fb4 Page 96 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors System Board Switches 16-bit Wide SCSI Power Fan (airflow guide) Status Panel MT VRM 1 LCD Panel VRM 2 Memory...
  • Page 113: Internal Audio Connectors

    crystal.bk : cryst-4.fb4 Page 97 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Internal Audio Connectors The PC Workstation’s system board has several connectors that allow you to internally connect to other devices. This includes: A CD audio connector •...
  • Page 114 crystal.bk : cryst-4.fb4 Page 98 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Audio Front Panel The Audio Front Panel Connector, labeled “Audio Front Panel,” is a 10-pin connector that links the system board with the multimedia Connector Front Panel.
  • Page 115: System Board Switches

    Switches 1 through 5 are used for processor settings (see page 55) and should not be changed. Replacing the processor with a different processor is not supported by HP. Switches 6 to 10 are used as shown in the following table:...
  • Page 116 crystal.bk : cryst-4.fb4 Page 100 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Switch Use Switch to: 6 - CLEAR CMOS Retain or clear CMOS memory: • UP to retain CMOS memory — DEFAULT • DOWN to clear CMOS memory. 7 - PSWRD Enable or clear (and disable) User and System Administrator Passwords stored in EEPROM:...
  • Page 117: The Hp Summary Screen And Setup Program

    PC Workstation. 2 While the start-up logo appears on your display, press . This takes you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press instead ).
  • Page 118: Saving Your Changes And Leaving Setup

    : cryst-4.fb4 Page 102 Monday, March 23, 1998 4:09 AM 4 Technical Information The HP Summary Screen and Setup Program P h o e n i x B I O S S e t u p U t i l i t y...
  • Page 119: Configuring Your Network Connection

    Configuring Your Network Connection Use the information in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC Workstation's Setup program (described on page 101) to change the integrated Ethernet interface settings. The following table summarizes which network options you can set using the Setup program.
  • Page 120: Selecting The Boot Device Priority

    crystal.bk : cryst-4.fb4 Page 104 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring Your Network Connection To enable starting from the network: 1 With the Setup program running (see page 101), use the key to select the Security menu. 2 Press to highlight the line Boot Devices Security and press to select the submenu.
  • Page 121: Configuring A Scsi Accessory

    Note that the SCSISelect options displayed on your screen may be different from those described here. Some options are not displayed if the HP FastRAID option is installed. The SCSISelect utility is accessed by pressing during the computer’s start-up process when the message...
  • Page 122 crystal.bk : cryst-4.fb4 Page 106 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory The Options menu is displayed. SCSISelect(TM) Utility v1.xxx Would you like to configure the host adapter, or run the SCSI disk utilities? Select the option and press <Enter>. Press <F5>...
  • Page 123 • SCSI Device Configuration Press to display the SCSI Device Configuration menu. (only if HP FastRAID is installed) • Array 1000 BIOS This option is enabled by default, and instructs the system to use the special BIOS for the FastRAID option. If you disable this option and re-boot, the system will use its normal BIOS and FastRAID will be disabled.
  • Page 124 crystal.bk : cryst-4.fb4 Page 108 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Boot Device This menu lets you configure the SCSI boot device. To find out the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities Configuration Menu (refer to page 112).
  • Page 125 crystal.bk : cryst-4.fb4 Page 109 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory SCSI Device This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which Configuration Menu SCSI ID it uses.
  • Page 126 crystal.bk : cryst-4.fb4 Page 110 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory • Initiate Wide Negotiation This option determines whether the SCSI channel attempts 16-bit data transfer instead of 8-bit data transfer. • Send Start Unit Command When set to this option reduces the load on your computer’s power supply by allowing the interface to power-up SCSI devices...
  • Page 127 crystal.bk : cryst-4.fb4 Page 111 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory • Plug and Play Scam Support When enabled, this option automatically configures Plug and Play compatible SCSI devices. For SCSI devices that do not support Plug and Play, set this option to .
  • Page 128 crystal.bk : cryst-4.fb4 Page 112 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory SCSI Disk Utilities When the SCSI Disk Utilities are selected from the initial Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus.
  • Page 129: Using The Scsi Configuration Utility

    crystal.bk : cryst-4.fb4 Page 113 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Using the SCSI Configuration Utility The Symbios Logic SCSI Configuration Utility lets you view and change the default configuration for your host adapter and all SCSI devices connected to it, or for individual SCSI devices.
  • Page 130: Starting The Scsi Configuration Utility

    crystal.bk : cryst-4.fb4 Page 114 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Starting the SCSI Configuration Utility You access the SCSI Configuration Utility by pressing when the message Press F6 to start Configuration Utility... displayed during the PC Workstation’s start-up routine.
  • Page 131 crystal.bk : cryst-4.fb4 Page 115 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Boot Order This option is only available when you have more than one host adapter installed. It lets you set the order in which host adapters boot. When you select this option the Boot Order menu is displayed.
  • Page 132: Adapter Utilities Menu

    crystal.bk : cryst-4.fb4 Page 116 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Utilities Menu When you select (click on and press ) a host adapter from the Main menu, the Utilities menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.07 1.
  • Page 133: Adapter Setup Menu

    crystal.bk : cryst-4.fb4 Page 117 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Setup Menu When you select Adapter Setup from the Adapter Utilities menu, the Adapter Setup menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.07 1.
  • Page 134 crystal.bk : cryst-4.fb4 Page 118 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Host SCSI ID In general it is not advisable to change your host adapter ID from the default value of 7, as this gives it the highest priority on the SCSI bus. However, if you have two adapters sharing the same SCSI devices, you should give one of the adapters a currently-unassigned ID to avoid duplication of SCSI IDs.
  • Page 135: Device Selections Menu

    crystal.bk : cryst-4.fb4 Page 119 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Device Selections Menu When you select Device Selections from the Adapter Utilities menu, the Device Selections menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.07 1.
  • Page 136: Device Setup Menu

    crystal.bk : cryst-4.fb4 Page 120 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Device Setup Menu When you select a device from the Device Selections menu, the Device Setup menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.00 1.
  • Page 137: Exiting From The Configuration Utility

    crystal.bk : cryst-4.fb4 Page 121 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Disconnect This option lets you enable or disable disconnects for the device. To optimize SCSI bus performance, this option should be set to Enabled when two or more SCSI devices are connected to the host adapter.
  • Page 138: Using The Arrayconfig Program

    Once the drives have been configured and the operating system re-installed, you can restore your backed up data. Create a bootable floppy from the HP Kayak XU/XW PC Workstation Drivers CD-ROM provided with your system. You can create a new array using either of the following options.
  • Page 139 crystal.bk : cryst-4.fb4 Page 123 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Using Express Setup To create an array using Express Setup, you will need to do the following: 1 Select the ArrayConfig menu option by pressing the hot key —...
  • Page 140 crystal.bk : cryst-4.fb4 Page 124 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program 8 When the next menu appears, select a boot order for the new array. Select if you want your computer to boot •...
  • Page 141 To create an array using Custom Setup, you will need to do the following: NOTE You can also perform most of these advanced options with the HP RAID Device Manager once you’ve completed the installation and the HP RAID Device Manager has been installed. Refer to the HP RAID Device Manager’s online Help for more information on using this utility.
  • Page 142 crystal.bk : cryst-4.fb4 Page 126 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program NOTE When you select a single hard drive for RAID 0, the drive will be striped and optimized using the ARO-1130’s cache memory, but no actual array will be created.
  • Page 143 Low-Level Format another system or if you are using drives other than new HP accessory drives (where there’s a possibility of surface defects). Low-level formatting takes a long time for large disk drives. (Refer to the section “Initializing an Array”...
  • Page 144: Managing An Existing Array

    crystal.bk : cryst-4.fb4 Page 128 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Managing an Existing Array You can manage an existing array in the following ways: Making a bootable array • Displaying array information •...
  • Page 145: Deleting An Array

    crystal.bk : cryst-4.fb4 Page 129 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program 3 When the list of arrays appears, highlight the array for which you want information and press 4 View the information that appears on the screen. This includes array type and status, array size, and information about each disk in the array.
  • Page 146: Initializing An Array

    Using the ArrayConfig Program NOTE You can identify individual drives by blinking the drive lights while you are running the HP RAID Device Manager software. Refer to the HP RAID Device Manager Software online documentation for more information. Initializing an Array When you create a new array in Custom Setup, you are automatically prompted to initialize (format) it.
  • Page 147: Adding And Deleting Spares

    crystal.bk : cryst-4.fb4 Page 131 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program CAUTION A warning appears if you select an array that has partitions. Do not initialize an array with partitions if it contains data you want to keep, because any existing data will be erased.
  • Page 148 crystal.bk : cryst-4.fb4 Page 132 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Follow these steps to add one or two dedicated spares to an already- existing array: 1 Select from the Main Menu. Disk Array Operations 2 Select from the Disk Array Operations menu.
  • Page 149: Optimizing Performance

    You can install the HP RAID Device Manager from the driver’s CD-ROM or the HP website. The first time you use the HP RAID Device Manager, no password is set. When requested to enter the Old Password, press to go to the New Password box.
  • Page 150: Resolving Problems

    , then use the arrow keys to move it to the top of the list. c Exit the ArrayConfig utility and reboot your computer. 3 Check the HP Setup settings to make sure that each drive has a unique SCSI ID. English...
  • Page 151 16/8-bit SCSI Option ROM Scan fixed in a later version of the BIOS. Check the World Wide Web at the following site: http://www.hp.com/go/ to see if this has been corrected. kayaksupport/ Consequence: you cannot boot from devices connected to the Symbios controller at the same time as Wide SCSI devices.
  • Page 152: Frequently Asked Questions

    crystal.bk : cryst-4.fb4 Page 136 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Frequently Asked Questions Q: Can I boot from an array? A: Yes, you can boot without any problem from an array. Q: If you have two UltraWide SCSI drives connected to the RAID controller, does one of them have to be the bootable drive? A: No, the entire RAID array is bootable rather than the individual drives that make up the array.
  • Page 153 crystal.bk : cryst-4.fb4 Page 137 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program The only way to boot on the non-RAID device is to go to the SCSISelect Utility, then select Configure/View Interface Settings. Use the arrow keys to select the SCSI Device Configuration, then in the Include in BIOS Scan option, move to the SCSI Device ID to be disabled and press key.
  • Page 154 crystal.bk : cryst-4.fb4 Page 138 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program English...
  • Page 155: Hewlett Packard Support And Information Services

    crystal.bk : cryst-5.fb4 Page 139 Monday, March 23, 1998 4:09 AM Hewlett Packard Support and Information Services...
  • Page 156: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...
  • Page 157: Your Hp-Authorized Reseller

    Authorized Resellers can also answer questions regarding non-HP hardware, software and systems as well as answer queries about usage not intended for, or not common for, the HP PC Workstation. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations.
  • Page 158: Hp Support Assistant Cd-Rom

    5 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; the other for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.
  • Page 159: Hewlett-Packard Information Services

    This service provides information about your HP PC Workstation, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP PC Workstation, and HP products.
  • Page 160: Hp Forum On America Online

    • This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.
  • Page 161: Ordering Drivers And Bios On Diskette

    Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. English...
  • Page 162: Hp Support Services

    HP or HP-authorized service outlet. HP telephone support for your PC Workstation is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup of your PC Workstation and for the bundled or pre-loaded operating system.
  • Page 163: Hewlett-Packard Telephone Support

    5 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center...
  • Page 164: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.
  • Page 165: Hp Network Phone-In Support Service (Nps)

    • Increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).
  • Page 166: Summary

    Service Covers Period Response When Purchase covered time available from Basic Parts and labor for HP Three years from Next working day No charge. At time of Warranty products: date of purchase. for on-site. purchase. first year on-site parts & labor; second and third year parts only.
  • Page 167: Hewlett-Packard Marketing Headquarters

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 168 crystal.bk : cryst-5.fb4 Page 152 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...
  • Page 169: Glossary

    crystal.bk : glossary.fb4 Page 153 Monday, March 23, 1998 4:09 AM Glossary 8-bit SCSI Also called narrow SCSI. BBS Bulletin Board System. A Ultra narrow SCSI provides data computer that uses a modem and transfer rates of up to 20 MB per software to serve as an information second.
  • Page 170 crystal.bk : glossary.fb4 Page 154 Monday, March 23, 1998 4:09 AM Glossary computer. It is used to store expansion slot A slot inside the information that must be maintained, computer, connected to the system such as your computer’s board, that can be used for accessory configuration.
  • Page 171 crystal.bk : glossary.fb4 Page 155 Monday, March 23, 1998 4:09 AM Glossary jumper An electrically-conductive MPEG Motion Picture Expert part that is used to connect two or Group. A standard for video sequence more points on a circuit board. compression. You can play back Commonly used to select MPEG files from the WEB or a video configuration options.
  • Page 172 crystal.bk : glossary.fb4 Page 156 Monday, March 23, 1998 4:09 AM Glossary Polyphonic More than one voice SCAM SCSI Configured played simultaneously. Automatically. A protocol which automatically assigns device IDs to SCSI devices which support SCAM. Plug and Play Plug and Play is an architecture designed to simplify installation and configuration of new SCSI Small Computer System...
  • Page 173 crystal.bk : glossary.fb4 Page 157 Monday, March 23, 1998 4:09 AM Glossary Synthesizer Hardware for to the display. generating audio from software. Typical methods used are FM synthesis and wave table synthesis. terminator A resistor at the end of a data connection cable that prevents the signal from reflecting back along the cable.
  • Page 174 crystal.bk : glossary.fb4 Page 158 Monday, March 23, 1998 4:09 AM µ -law A method of data compression that enables the sampling of sound at a resolution of 16 bits, but that generates the same quantity of data as an 8-bit sampling rate. English...
  • Page 175: Index

    AGP slot on system board, 96 keyboard, 3 printer, 3 A-law, defined, 153 SCSI, 42, 48 RJ-45, 4 America Online, the HP Forum, 144 cache, defined, 153 serial port, 3 ARO-1130 adapter, 94 status panel, on system board, 96 array type...
  • Page 176 151 video memory, 34 support and information services, 139 internal speaker World Wide Web access, 144 connection, on system board, 96 HP customer information key, 15 Internet browsers, 14 connector, 96 HP Forum Internet key, 14 fan control, 15...
  • Page 177 crystal.bk : crystal.ix Page 161 Monday, March 23, 1998 4:09 AM Index defined, 154 connector, 5 feature summary, iv IRQ line defined, 155 features, 82 defined, 154 specifications, 89 rear connectors, 95 MIDI mapper specifications, ??–121 slots, on system board, 96 defined, 155 starting, 11 mirroring, using FastRAID option, 94...
  • Page 178 : crystal.ix Page 162 Monday, March 23, 1998 4:09 AM Index setup program, 101 ordering information, 142 RAID option and RAIDport, 94 shadow RAM supported HP accessories, 24 defined, 156 switches defined, 156 shortcut key, 14 on system board, 99...
  • Page 179 : crystal.ix Page 163 Monday, March 23, 1998 4:09 AM Index PC Workstation, 57 printer, 66 Setup, 73 software, 72 unpacking the PC Workstation, 2 for HP World Wide Web site, 144 using FastRAID, 94 video controller defined, 157 video memory installing, 34 video resolutions, 90...
  • Page 180 crystal.bk : crystal.ix Page 164 Monday, March 23, 1998 4:09 AM...
  • Page 181: Regulatory Information And Warranty

    crystal.bk : bckmttr.fb4 Page 165 Monday, March 23, 1998 4:09 AM Regulatory Information and Warranty...
  • Page 182: Regulatory Information

    5 Avenue Raymond Chanas 38320 Eybens FRANCE Declares that the product: Product Name: HP Kayak XU & XW PC Workstation Model Number: Conforms to the following Product Specifications: SAFETY International: IEC 950: 1991+A1+A2+A3 +4 Europe: EN 60950: 1992+A1+A2+A3 CISPR 22: 1993...
  • Page 183 Remplacer uniquement avec une pile du même type ou d’un type équivalent recommandé par HP. La pile de cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères mais la rendre au magasin ou vous l’avez achetée, ou revendeur où...
  • Page 184 HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA.
  • Page 185 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 186 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 187 HP parts service center. HP Telephone Support Services HP Free telephone support for your PC Workstation is available during the first year from date of purchase. This service will also provide technical assistance with the basic configuration and setup of your Kayak PC Workstation and for the bundled or pre-loaded operating system.
  • Page 188 Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
  • Page 189 : cryst-bc.fb4 Page 173 Monday, March 23, 1998 6:13 AM Your HP PC Workstation’s Physical Characteristics Characteristics: Description: Weight (excl. keyboard and display) 17.1 kilograms (37.6 pounds). Dimensions 41.1 cm (max.) (D) by 21 cm (W) by 41.4 cm (H) (16.18 inches (max) by 8.27 inches by 16.30 inches).
  • Page 190 If you want to ... Setup HP User’s Guide Set up your computer Setting Up and Using Your PC Workstation Reference HP Help Learn how to use your HP PC Workstation’s hardware Start Programs HPInfo and software Operating System Online Help Start...

Table of Contents