Chapter 5 Troubleshooting; The Display Isn't Turning On; The Display Is Turning On When It Shouldn't - SMART Board 6075S Installation And Maintenance Manual

Chapter 5
Troubleshooting

The display isn't turning on

Symptom
The power light isn't lit.
The power light is lit, but the screen is
blank.

The display is turning on when it shouldn't

Symptom
The display turns on or enters Ready
mode when it shouldn't.
smarttech.com/kb/171414
Troubleshooting steps
Make sure the power cable is securely fastened to the power outlet and the display.
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NOTE
If the power cable is connected to a power bar, make sure the power bar is securely
fastened to the power outlet and turned on.
Make sure the switch beside the AC power inlet is in the ON (I) position.
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Make sure the power outlet is working by testing it with a different device.
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Make sure the power cable is working by testing it with a different device.
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Press the Power button on the convenience panel or the remote control.
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Make sure the proximity sensors aren't blocked.
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Restart the display.
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See Turning off, turning on, and resetting the display on page 44.
Determine if the problem is with the video.
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See The screen is blank or there's a problem with the image on the screen below.
Troubleshooting steps
Check for and, if possible, move the display away from the following:
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Direct sunlight
o
Bright lights
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Forced air ducts
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Plasma displays
o
Infrared audio systems and other infrared sources
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Polished floors, glass walls, or other reflective surfaces
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Be aware that the proximity sensors' range is 16' (5 m).
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