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SMART Board® 6000 and
6000 Pro series
interactive displays
USER'S GUIDE
SPNL-6365-V3/SBID-6365
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SPNL-6375-V3
SPNL-6065-V3/SBID-6065
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SPNL-6075-V3
SPNL-6265-V2
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SPNL-6275
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SPNL-6365P
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SPNL-6375P
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SPNL-6265P
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SPNL-6265-V3/SBID-6265
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SPNL-6365-V2
SPNL-6065-V2
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SPNL-6075
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SPNL-6275P
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SPNL-6065P
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SPNL-6275-V3
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SPNL-6375
SPNL-6055
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SPNL-6065
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SPNL-6075P
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Table of Contents
Troubleshooting
Related Manuals for SMART Board SPNL-6365-V3
Summary of Contents for SMART Board SPNL-6365-V3
- Page 1 SMART Board® 6000 and 6000 Pro series interactive displays USER’S GUIDE SPNL-6365-V3/SBID-6365 SPNL-6375-V3 SPNL-6265-V3/SBID-6265 SPNL-6275-V3 SPNL-6065-V3/SBID-6065 SPNL-6075-V3 SPNL-6365-V2 SPNL-6375 SPNL-6265-V2 SPNL-6275 SPNL-6065-V2 SPNL-6075 SPNL-6055 SPNL-6065 SPNL-6365P SPNL-6375P SPNL-6265P SPNL-6275P SPNL-6065P SPNL-6075P Was this document helpful? smarttech.com/docfeedback/171166...
- Page 2 Learn more This guide and other resources for SMART Board 6000 and 6000 Pro series interactive displays are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device. こ の装 置 は、 ク ラ スA情 報 技 術 装 置 です。 こ の装 置 を家 庭 環 境 で使 用 すると 電 波 妨 害 を引 き起 こ すこ と があり ます。 こ の場 合 には使 用 者 が適 切 な対 策 を講 ずるよう 要 求...
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Page 3: Important Information
Important information NOTE Refer to the installation and maintenance guide for important information about installing and maintaining the display (see More information on page 12). WARNING Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing. -
Page 4: Federal Communication Commission Interference Statement
IMPORTANT INFORMATION Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 5: Eu Declaration Of Conformity
IMPORTANT INFORMATION (iv) Users should also be advised that high-power radars are allocated as primary users (i.e., priority users) of the bands 5250- 5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. Avertissement Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les restrictions susmentionnées, notamment :... -
Page 6: Microsoft Statement Regarding Windows 10 Operating System
IMPORTANT INFORMATION Microsoft® statement regarding Windows® 10 operating system Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates. smarttech.com/kb/171166... -
Page 7: Table Of Contents
Contents Important information Federal Communication Commission interference statement Industry Canada statement EU declaration of conformity Microsoft statement regarding Windows 10 operating system Chapter 1: Welcome About this guide Identifying your specific model Features Components Accessories More information Chapter 2: Using the display Turning the display on and off Using the front control panel Using touch... -
Page 9: Chapter 1: Welcome
Chapter 1 Welcome About this guide Identifying your specific model Identifying your SMART Board 6000 or 6000 Pro series interactive display model Identifying your iQ appliance model Features Components iQ appliance (and Intel Compute Card) Screen Pens with erasers Front control panel Presence detection sensor Internal speakers Accessories... -
Page 10: Identifying Your Specific Model
Identifying your SMART Board 6000 or 6000 Pro series interactive display model The following models of SMART Board 6000 and 6000 Pro series interactive display are available: Model Frame style Screen size (approximate) SPNL-6000-V3/SBID-6000 models SPNL-6365-V3/SBID-6365 White 65" (165 cm) SPNL-6375-V2 White 75" (190 cm) SPNL-6265-V3/SBID-6265 White 65"... -
Page 11: Features
CHAPTER 1 WELCOME Model Frame style Screen size (approximate) SPNL-6275P Brushed metal 75" (190 cm) SPNL-6065P Brushed metal 65" (165 cm) SPNL-6075P Brushed metal 75" (190 cm) Refer to the specifications for detailed technical information for each of these models, including product dimensions and weights (see More information on page 12). - Page 12 The display’s iQ appliance provides one-touch access to collaborative tools, including a whiteboard, wireless screen sharing and a web browser. The SPNL-6365-V3/SBID-6365, SPNL-6375-V3, SPNL-6365-V2, SPNL-6375, SPNL-6365P and SPNL-6375P models have an Intel Compute Card in the appliance to provide a fully functional Windows 10 solution at your fingertips, without the need for an external PC or cabling.
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Page 13: Components
CHAPTER 1 WELCOME Components The display consists of the following components: Name More information Pictured Screen Page 6 Pen with eraser (×2) Page 8 Front control panel Page 8 Presence detection sensor Page 10 Connector panel Page 27 iQ appliance (and Intel Compute Card) Page 6 USB receptacle [N/A] Not pictured... -
Page 14: Iq Appliance (And Intel Compute Card)
SPNL-6275P Take advantage of iQ technology and access collaborative tools. The SPNL-6365-V3/SBID-6365, SPNL-6375-V3, SPNL-6365-V2, SPNL-6375, SPNL-6365P and SPNL-6375P models have an Intel Compute Card in the appliance to provide a fully functional Windows 10 solution at your fingertips, without the need for an external PC or cabling. - Page 15 CHAPTER 1 WELCOME Model Diagonal Width Height SPNL-6375-V3 75" (190.5 cm) 65" (165.2 cm) 38 5/8" (93 cm) SPNL-6265-V3/ 64 1/2" (163.9 cm) 56 1/4" (142.8 cm) 31 5/8" (80.4 cm) SBID-6265 SPNL-6275-V3 75" (190.5 cm) 65" (165.2 cm) 38 5/8" (93 cm) SPNL-6065-V3/ 64 1/2"...
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Page 16: Pens With Erasers
CHAPTER 1 WELCOME IMPORTANT Do not attach adhesive notes or other items to the screen because they will interfere with the cameras. Do not place anything in the reflective tape channel because it will interfere with the cameras. Pens with erasers The display comes with two pens with erasers attached. - Page 17 CHAPTER 1 WELCOME Name Procedure Standby Press to exit Standby mode. Press twice to enter Standby mode. Press and hold to reset the display. Select If the on-screen display menu isn’t open, press to switch inputs. If the on-screen display menu is open, press to open the currently selected menu.
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Page 18: Presence Detection Sensor
CHAPTER 1 WELCOME The Standby button also functions as an indicator light: Indicator light Status Procedure Solid white Normal operation [N/A] Not receiving power Confirm the display’s power cable is connected to the power outlet. Flick the switch beside the AC power inlet to the ON (I) position. -
Page 19: Accessories
CHAPTER 1 WELCOME Internal speakers The displayincludes two 10 W integrated speakers. You can also connect external speakers. Accessories Related products for the display include the following: SMART wall mount SMART wall stand SMART Mobile Stand SBA-100 projection audio system SMART Audio 400 classroom amplification system USB extenders SMART wall mount and wall stand... -
Page 20: More Information
16' (5 m) from the display, use one of the following USB extenders: Extender Specifications USB-XT smarttech.com/kb/119318 CAT5-XT-1100 smarttech.com/kb/170202 More information In addition to this guide, SMART provides the following documents for the display: Document Link Specifications and comparison SPNL-6365-V3/SBID-6365 smarttech.com/kb/171322 smarttech.com/kb/171166... - Page 21 CHAPTER 1 WELCOME Document Link SPNL-6375-V3 smarttech.com/kb/171321 SPNL-6265-V3/SBID-6265 smarttech.com/kb/171138 SPNL-6275-V3 smarttech.com/kb/171139 SPNL-6065-V3/SBID-6065 smarttech.com/kb/171140 SPNL-6075-V3 smarttech.com/kb/171141 SPNL-6365-V2 smarttech.com/kb/171316 SPNL-6375 smarttech.com/kb/171143 SPNL-6265-V2 smarttech.com/kb/171142 SPNL-6275 smarttech.com/kb/171143 SPNL-6065-V2 smarttech.com/kb/171096 SPNL-6075 smarttech.com/kb/171011 SPNL-6055 smarttech.com/kb/170817 SPNL-6065 smarttech.com/kb/170640 SPNL-6365P smarttech.com/kb/171314 SPNL-6375P smarttech.com/kb/171313 SPNL-6265P smarttech.com/kb/171219 SPNL-6275P smarttech.com/kb/171218 SPNL-6065P smarttech.com/kb/171234 SPNL-6075P smarttech.com/kb/171235...
- Page 22 CHAPTER 1 WELCOME Document Link AM50 smarttech.com/kb/171294 AM40 smarttech.com/kb/171199 AM30 smarttech.com/kb/171090 Quick reference and guides Quick reference smarttech.com/kb/171165 Installation and maintenance guide smarttech.com/kb/171167 Release notes iQ appliance smarttech.com/kb/171206 These documents are available in the Support section of the SMART website (smarttech.com/support).
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Page 23: Chapter 2: Using The Display
Chapter 2 Using the display Turning the display on and off Turning the display on Turning the display off Using the front control panel Adjusting audio Freezing the screen Using touch Using the pens Writing, drawing and erasing Changing pen color, thickness and other properties Using the iQ experience Using the Home screen Using the Apps Library... -
Page 24: Turning The Display On And Off
CHAPTER 2 USING THE DISPLAY Turning the display on and off Turning the display on If presence detection and the Turn On Display option are enabled, the display turns on when users first enter the room. NOTE The display’s presence detection sensor can detect people up to 16' (5 m) away. If the Wake to Touch option is enabled, the display turns on when you touch the screen. - Page 25 CHAPTER 2 USING THE DISPLAY Name Procedure Standby Press to exit Standby mode. Press twice to enter Standby mode. Press and hold to reset the display. Select If the on-screen display menu isn’t open, press to switch inputs. If the on-screen display menu is open, press to open the currently selected menu.
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Page 26: Adjusting Audio
CHAPTER 2 USING THE DISPLAY The Standby button also functions as an indicator light: Indicator light Status Procedure Solid white Normal operation [N/A] Not receiving power Confirm the display’s power cable is connected to the power outlet. Flick the switch beside the AC power inlet to the ON (I) position. -
Page 27: Using Touch
CHAPTER 2 USING THE DISPLAY Using touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. You can use an array of gestures within applications, including panning, scaling, rotating and zooming in and out. -
Page 28: Using The Pens
CHAPTER 2 USING THE DISPLAY Rotate Flick Using the pens The display comes with two pens with erasers attached. The display’s bottom frame includes magnetic holders for the pens. Removing a pen from the holders activates it, and you can use the pen to draw or erase digital ink. CAUTION When you return the pen to the magnetic holder, make sure it’s centered in its holder to keep it from falling and being damaged. -
Page 29: Using The Iq Experience
CHAPTER 2 USING THE DISPLAY To write or draw in digital ink 1. Pick up one of the display’s pens. 2. Use the pen to write or draw in digital ink. NOTE The Pen ID feature enables you to use the black and red pens at the same time and customize their colors and other settings independently. -
Page 30: Using The Apps Library
CHAPTER 2 USING THE DISPLAY Using the Apps Library The Apps Library contains the Browser, SMART Notebook Player and Whiteboard apps. You can also add apps from the web and SMART’s app store. NOTE SMART Notebook Player is available on education models only. To open the Apps Library From the Home screen, tap Apps Library To learn how to use the other features of Files Library, see... -
Page 31: Using Smart Notebook Player
CHAPTER 2 USING THE DISPLAY Using SMART Notebook Player Use SMART Notebook Player to open, view, and interact with SMART Notebook software files. Notebook Player makes it easy to present SMART Notebook files and play SMART lab™ activities on the display. You can also install the Notebook Player app on your iOS device to view and control SMART Notebook files from the device. -
Page 32: Connecting And Using The Intel Compute Card
Connecting and using the Intel Compute Card The SPNL-6365-V3/SBID-6365, SPNL-6375-V3, SPNL-6365-V2, SPNL-6375, SPNL-6365P and SPNL-6375P models have an Intel Compute Card. Insert the Intel Compute Card in the slot on the iQ appliance and then view the Intel Compute Card’s Windows 10 operating system on the display. -
Page 33: Setting The Resolutions And Refresh Rates Of Computers You Want To Connect To The Display
The following table presents the recommend resolutions and refresh rates for the display’s input sources: Model HDMI 1 HDMI 2 DisplayPort SPNL-6000-V3/SBID-6000 models SPNL-6365-V3/ 1920 × 1080 at 60 Hz 1920 × 1080 at 60 Hz 3840 × 2160 at 60 Hz SBID-6365 SPNL-6375-V3 1920 × 1080 at 60 Hz 1920 × 1080 at 60 Hz... - Page 34 CHAPTER 2 USING THE DISPLAY Model HDMI 1 HDMI 2 DisplayPort SPNL-6000-V2 models SPNL-6365-V2 1920 × 1080 at 60 Hz 1920 × 1080 at 60 Hz 3840 × 2160 at 60 Hz SPNL-6375 1920 × 1080 at 60 Hz 1920 × 1080 at 60 Hz 3840 × 2160 at 60 Hz SPNL-6265-V2 1920 × 1080 at 60 Hz 1920 × 1080 at 60 Hz 3840 × 2160 at 60 Hz...
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Page 35: Connecting Computers To The Display
CHAPTER 2 USING THE DISPLAY Connecting computers to the display You can connect computers with SMART Learning Suite to the display (as shown below) and then view the computers’ input on the display. NOTES To interact with content, connect a USB cable to the appropriate USB Type-B receptacle on the connector panel (as shown in the above diagram). -
Page 36: Using Smart Software On Connected Computers
CHAPTER 2 USING THE DISPLAY Using SMART software on connected computers After you’ve connected a computer to the display, you can use the SMART software to present content and enable collaboration. For information on SMART software, see the following pages in the Support section of the SMART website: SMART Notebook SMART Learning Suite Online... -
Page 37: Chapter 3: Troubleshooting
Chapter 3 Troubleshooting Using the indicator light to resolve common issues Resolving issues with power Resolving issues with presence detection and Wake to Touch Resolving issues with the front control panel Resolving issues with video Resolving issues with image quality Resolving issues with audio Resolving issues with touch and digital ink Resolving issues with the iQ experience... -
Page 38: Using The Indicator Light To Resolve Common Issues
CHAPTER 3 TROUBLESHOOTING Using the indicator light to resolve common issues The Standby button on the front control panel also functions as an indicator light. You can use the indicator light to resolve common issues with the display. For more information, see Front control panel on page 8. Resolving issues with power Issue Solutions... -
Page 39: Resolving Issues With Presence Detection And Wake To Touch
CHAPTER 3 TROUBLESHOOTING Resolving issues with presence detection and Wake to Touch Issue Solutions The display doesn’t turn on when Make sure all cables are securely connected and presence detection is enabled. users enter the room. Make sure nothing is blocking the presence detection sensor. The display turns on when it Set the Re-enable Time option so that users have enough time to leave the shouldn’t. -
Page 40: Resolving Issues With Video
If the power light is solid or slowly flashing amber, press the Power button to turn shows on the screen. on the display. Understanding the SMART Board 6000 series and 8000i-G5 series interactive flat panels’ power modes. Make sure any connected computers are on and not in Standby mode. -
Page 41: Resolving Issues With Image Quality
CHAPTER 3 TROUBLESHOOTING Resolving issues with image quality Issue Solutions You’re experiencing the following Set the connected computer’s resolution and refresh rates to values that the or similar issues with image quality: display supports. See Setting the resolutions and refresh rates of computers you want to connect There are lines or snow on to the display on page 25. -
Page 42: Resolving Issues With Audio
CHAPTER 3 TROUBLESHOOTING Resolving issues with audio Issue Solutions You’re experiencing the following If you’re using an external audio system, make sure it is turned on. or similar issues with audio: Make sure the cables connecting the display to the computer are securely fastened. -
Page 43: Resolving Issues With Touch And Digital Ink
CHAPTER 3 TROUBLESHOOTING Resolving issues with touch and digital ink Issue Solutions You’re experiencing the following Make sure that the pen is touching the interactive surface within a 45° angle and or similar issues with touch and that your hand is not covering the pen’s IR cone. digital ink: If you’re using two pens, make sure they’re at least 2"... -
Page 44: Resolving Issues With The Iq Experience
CHAPTER 3 TROUBLESHOOTING Resolving issues with the iQ experience For information on resolving issues with the iQ experience, including the Whiteboard, SMART Notebook Player, Browser, Input and Screen Share apps, see Troubleshooting iQ system software. Resolving issues with the Intel Compute Card For information on resolving issues with the Intel Compute Card, including the drivers, see Troubleshooting Windows 10 on Intel Compute Card. -
Page 45: Finding The Display Serial Number
CHAPTER 3 TROUBLESHOOTING Finding the display serial number The display’s serial number is located in the following places: In the on-screen display menu On a label on the bottom frame On a label on the back of the display Finding the iQ appliance serial number The iQ appliance’s serial number is located on a label on the iQ appliance. - Page 46 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171166...