SMART Board SBID-6265S-C Installation And Maintenance Manual
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SMART Board®
6000S and 6000S Pro series
interactive displays
INSTALLATION AND MAINTENANCE GUIDE
SBID-6265S-C
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SBID-6275S-C
SBID-6065S-C
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SBID-6075S-C
SBID-6265S
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SBID-6275S
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SBID-6286S
SBID-6065S
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SBID-6075S
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SBID-6086S
IDS665-1
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IDS675-1
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IDS686-1
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smarttech.com/docfeedback/171414
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SBID-6286S-C
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SBID-6265S-CPW
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SBID-6086S-C
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SBID-6065S-CPW
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SBID-6265S-PW
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SBID-6275S-PW
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SBID-6065S-PW
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SBID-6075S-PW
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SBID-6275S-CPW
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SBID-6286S-CPW
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SBID-6075S-CPW
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SBID-6086S-CPW
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SBID-6286S-PW
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SBID-6086S-PW
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Table of Contents
Troubleshooting
Related Manuals for SMART Board SBID-6265S-C
Summary of Contents for SMART Board SBID-6265S-C
- Page 1 SMART Board® 6000S and 6000S Pro series interactive displays INSTALLATION AND MAINTENANCE GUIDE SBID-6265S-C SBID-6275S-C SBID-6286S-C SBID-6265S-CPW SBID-6275S-CPW SBID-6286S-CPW SBID-6065S-C SBID-6075S-C SBID-6086S-C SBID-6065S-CPW SBID-6075S-CPW SBID-6086S-CPW SBID-6265S SBID-6275S SBID-6286S SBID-6265S-PW SBID-6275S-PW SBID-6286S-PW SBID-6065S SBID-6075S SBID-6086S SBID-6065S-PW SBID-6075S-PW SBID-6086S-PW IDS665-1 IDS675-1 IDS686-1 Was this document helpful? smarttech.com/docfeedback/171414...
- Page 2 Trademark notice SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, Tool Explorer, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc.
- Page 3 Important information Disconnect the display’s power cable from the wall WARNING outlet and seek assistance from qualified service Failure to follow the installation instructions included personnel if any of the following occur: with the display could result in injury and product The power cable or plug is damaged damage which may not be covered by the warranty.
- Page 4 Models requirements deliver the quality, performance, and savings that users have come to expect. SBID-6265S-C, IDS665-1 100V to 240V SBID-6265S- AC, 50 Hz to 60 As shipped, your display delivers ENERGY STAR performance...
- Page 5 Important information NOTE (iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits This equipment has been tested and found to comply with the specified for point-to-point and non point-to-point operation as limits for a Class A digital device, pursuant to part 15 of the appropriate.
- Page 6 Important information Déclaration d’exposition aux radiations Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/M Cet équipement est conforme aux limites d’exposition aux TNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz- rayonnements ISED établies pour un environnement non 5350MHZ is for indoor use only. contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement For optimal performance any support equipment connected to et votre corps.
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Page 7: Table Of Contents
Important information Contents The pens and erasers aren’t working as expected iQ apps aren’t working as expected SMART software on connected computers isn’t working as expected Important information The SMART OPS PC module isn’t working Chapter 1: Welcome as expected About this guide Contacting your reseller for additional About the display... -
Page 8: Chapter 1: Welcome
Chapter 1 Welcome About this guide About the display Touch Writing, drawing and erasing Support for additional pens and tools iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Convenience panel Proximity sensor Ambient light sensor Remote control and IR sensor Temperature and humidity sensors Mounting hardware... -
Page 9: About This Guide
(see More information on page 17). About the display The SMART Board 6000S or 6000S Pro series interactive display with iQ is the hub of your classroom or meeting room. The display includes an extensive set of features and components:... -
Page 10: Touch
Support for additional pens and tools The SMART Board 6000S features the Tool Explorer™ platform, which enables you to use other SMART- authorized pens and tools in addition to those supplied with the display. No additional configuration is required —... -
Page 11: Display
Display The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles. The size of the display varies by model: Models Size (diagonal) SBID-6265S-C, SBID-6265S-CPW, SBID-6065S-C, SBID-6065S-CPW 65" SBID-6265S, SBID-6265S-PW, SBID-6065S, SBID-6065S-PW SBID-6275S-C, SBID-6275S-CPW, SBID-6075S-C, SBID-6075S-CPW 75" SBID-6275S, SBID-6275S-PW, SBID-6075S, SBID-6075S-PW SBID-6286S-C, SBID-6286S-CPW, SBID-6086S-C, SBID-6086S-CPW 86"... -
Page 12: Room Computers And Guest Laptops
(O) position. NOTE Unlike with previous SMART Board interactive displays, the SMART Board 6000S and 6000S Pro interactive displays don’t require an AM30, AM40, or AM50 appliance in the accessory slot. The iQ experience is embedded on these interactive displays (see iQ experience on page 10). For this reason, SMART doesn’t recommend installing AM30, AM40, or AM50 appliances in these displays’... -
Page 13: Convenience Panel
Chapter 1 Welcome Convenience panel The convenience panel provides buttons for turning the display on and off, controlling the volume, freezing and unfreezing the screen, and showing and hiding a screen shade. It also includes connectors for USB peripherals and a computer or other input source (available connectors vary by model, see Connecting room computers and guest laptops on page 31). -
Page 14: Remote Control And Ir Sensor
Chapter 1 Welcome Remote control and IR sensor You can use the remote control to turn the display on and off, adjust display settings, and so on. The display’s IR sensor is located in the top-left corner of the display’s frame. Temperature and humidity sensors The display features integrated temperature and humidity sensors that enable real-time measurement and recording of the environmental conditions surrounding the display. -
Page 15: Identifying Your Specific Model
Identifying your specific model SMART offers a variety of models of the SMART Board 6000S and 6000S Pro series interactive display: Model Frame style Screen size iQ embedded SMART Notebook® (approximate) computing Player SBID-6265S-C White 65" SBID-6265S SBID-6275S-C White 75" SBID-6275S SBID-6286S-C White 86"... -
Page 16: Pen Accessory Kit
NOTE Support for the different pens, objects, and manipulatives varies depending on the model of display. See the SMART Board 6000S and 6000S Pro installation and maintenance guide (smarttech.com/kb/171414) SMART OPS PC module SMART Open Pluggable Specification (OPS) PC modules provide a hassle-free Windows 10 Pro installation based on eighth generation Intel®... -
Page 17: More Information
Chapter 1 Welcome NOTE Refer to an application’s specifications for information about its computer requirements. Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. If you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand. -
Page 18: Moving The Display To The Installation Site
Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware... -
Page 19: Using Transportation Aides
Chapter 2 Installing the display IMPORTANT Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display: Follow local safety regulations and standards. Pack the display in its original packaging, including the pallet. Move the display so that its top frame faces up. -
Page 20: Installing The Display On A Wall
Chapter 2 Installing the display Dealing with cracked, chipped, or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter. -
Page 21: Choosing A Location
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product. - Page 22 Chapter 2 Installing the display Factor Considerations Visibility The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: NOTE The viewing area depends on the display’s resolution and a variety of other factors.
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Page 23: Choosing A Height
Chapter 2 Installing the display Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6' 5" (1.9 m) from the floor. NOTE If participants will be sitting at a steep angle (such as in a lecture hall), you may have to adjust the installation height or angle. -
Page 24: Mounting The Display
Chapter 2 Installing the display The display comes with a WM-SBID-200 wall mount. SMART recommends using this wall mount to install the display on a wall. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories. -
Page 25: Installing The Display On A Stand
Chapter 2 Installing the display The leftmost display (when viewed from the front) is the first display: IMPORTANT Use only standard RS-232 cables. Do not use null modem cables. NOTE For more information about using RS-232 cables for remote management, see Appendix C: Managing the display using RS-232 on page 68. -
Page 26: Connecting To A Network
Chapter 2 Installing the display Connecting to a network The display requires a network and internet connection for downloading software and firmware updates, and a number of the iQ apps require a network connection as well. You can connect to a network using Wi-Fi or one of the RJ45 jacks. - Page 27 Chapter 2 Installing the display To connect the display to power Connect the supplied power cable from the AC power inlet on the back of the display to a power outlet. NOTES Refer to the display’s specifications for power requirements and power consumption information (see More information on page 17).
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Page 28: About Energy Saving Modes
Chapter 2 Installing the display 8. Name the display, and then tap Next. 9. If the display isn’t using a wired network connection, select a wireless network, and then tap Next. IMPORTANT The display needs an internet connection for downloading and installing important updates. Ask the network administrator to confirm that the network has been correctly configured for the iQ experience. -
Page 29: Chapter 3: Connecting Computers And Other Devices
Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Connecting other devices Connecting USB drives, peripherals, and other devices... -
Page 30: Installing Smart Software
Chapter 3 Connecting computers and other devices Installing SMART software The display comes with the following software, which you can install on connected computers: Software Description Notes SMART Learning Suite A suite of desktop and online software that Education models only. combines lesson delivery, activities, SMART Notebook basic assessments, and collaborative workspaces. -
Page 31: Connecting Room Computers And Guest Laptops
Chapter 3 Connecting computers and other devices Connecting room computers and guest laptops You can connect cables for room computers and guest laptops. By installing cables in advance, you make use of connectors that might not be accessible after the display is mounted on the wall. You can then run the cables across floors or behind walls as needed. -
Page 32: Viewing A Connected Computer's Input
Chapter 3 Connecting computers and other devices NOTE Install SMART software on computers you connect to the display (see Installing SMART software on page 30). You can charge devices connected to the USB Type-C receptacle. The display can provide up to 60 W to connected devices. -
Page 33: Using Recommended Cables
Chapter 3 Connecting computers and other devices Input source Resolution Refresh rate HDMI 3 3840 × 2160 60 Hz 1920 × 1080 60 Hz USB Type-C 3840 × 2160 60 Hz If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating system documentation for instructions. Using recommended cables SMART recommends the following varieties of cable: Cable type... -
Page 34: Connecting A Smart Ops Pc Module
Chapter 3 Connecting computers and other devices Cable type Maximum length Recommendation USB Type-C 6' 6" (2 m) for USB-IF certified USB 3.2 Gen 1 Type-C cable, SuperSpeed 5Gbps SuperSpeed (5 Gbps) support cables To use a USB Type-C cable for video, you need: A full-featured cable that supports SuperSpeed 5Gbps (or faster) data rates. -
Page 35: Connecting Usb Drives, Peripherals, And Other Devices
Chapter 3 Connecting computers and other devices External audio systems Room control systems Connecting USB drives, peripherals, and other devices Depending on the model, the display includes either one USB Type-C receptacle and one USB 3.0 Type-A receptacle on the convenience panel, or two USB 3.0 Type-A plugs on the convenience panel (see images below). -
Page 36: Connecting An External Audio System
Chapter 3 Connecting computers and other devices IMPORTANT If the connected external display doesn’t support HDCP, the image on the external display is limited to 480p resolution. For full resolution output, connect a display that supports HDCP. Connecting an external audio system The display includes two speakers, which are designed to provide sound at the front of a room. -
Page 37: Connector Diagrams
Chapter 3 Connecting computers and other devices NOTE Displays are not compatible with centralized remote control systems, such as a universal remote control. Connector diagrams Connector panel The following diagram and table present the connectors on the display’s connector panel: Side Bottom Connector... -
Page 38: Convenience Panel
Chapter 3 Connecting computers and other devices Connector Connects to Notes HDMI 2.0 in HDMI 2 input See page 31 and HDMI cables and (video and audio) connectors. RJ45 (×2) Network See page 26 and Ethernet (network) cables and connectors. S/PDIF out Digital audio output See page 36 and Digital audio cables and... - Page 39 Chapter 3 Connecting computers and other devices Connector Connects to Notes USB 3.0 Type-A Supported USB drives, See Connecting USB drives, peripherals, and other devices peripherals, and other devices on page 35 and USB cables and connectors. USB 3.0 Type-B HDMI 3 input (touch) See page 31 and USB cables and connectors.
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Page 40: Chapter 4: Maintaining The Display
Chapter 4 Maintaining the display Turning off, turning on, and resetting the display Cleaning and maintaining hardware Checking the display installation Cleaning the screen Cleaning the touch sensors Cleaning Tool Explorer-enabled tools and manipulatives Maintaining ventilation Preventing condensation Replacing the pens and erasers Removing and transporting the display Updating system software Applying an automatic system software update manually... -
Page 41: Cleaning And Maintaining Hardware
Chapter 4 Maintaining the display In some situations, such as when you transport the display or clean its screen, you need to turn the display off. You can turn it back on after. You can also reset the display. To turn the display off 1. -
Page 42: Cleaning The Screen
Chapter 4 Maintaining the display Cleaning the screen Follow these instructions to clean the screen without damaging its anti-glare coating or other product components. CAUTION Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth. -
Page 43: Cleaning Tool Explorer-Enabled Tools And Manipulatives
Use a spray bottle to apply the IPA solution to a cloth to avoid over-saturating it. NOTE For more information about cleaning SMART accessories, see the SMART knowledge base article, to clean SMART Board surfaces and accessories. Maintaining ventilation The display requires proper ventilation. -
Page 44: Replacing The Pens And Erasers
Chapter 4 Maintaining the display If condensation appears under the screen after you turn on the display, select an active video source and leave the display on for 48 hours. If the condensation doesn’t dissipate, contact SMART Support if the display is still under warranty. -
Page 45: Updating System Software
Chapter 4 Maintaining the display 6. Lift the display from its mounting location. WARNING Do not place the display on a sloping or unstable cart, stand or table. The display could fall, resulting in injury and severe product damage. CAUTION Do not leave the display face up, face down or upside down for an extended period. -
Page 46: Updating System Software Manually
Chapter 4 Maintaining the display Updating system software manually You can download system software updates at smarttech.com/downloads and update your display using a USB drive. NOTE Instructions for downloading and installing system software updates are provided on the software downloads page. smarttech.com/kb/171414... - Page 47 Chapter 5 Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected...
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Page 48: Chapter 5 Troubleshooting
Chapter 5 Troubleshooting The display isn’t turning on Symptom Troubleshooting steps The power light isn’t lit. Make sure the power cable is securely fastened to the power outlet and the display. NOTE If the power cable is connected to a power bar, make sure the power bar is securely fastened to the power outlet and turned on. -
Page 49: The Screen Is Blank Or There's A Problem With The Image On The Screen
Chapter 5 Troubleshooting The screen is blank or there’s a problem with the image on the screen Symptom Troubleshooting steps The screen is blank. Make sure the screen is working by tapping the Home button below the screen or pressing the Home button on the remote control to open the Home screen. - Page 50 Chapter 5 Troubleshooting Symptom Troubleshooting steps Colors don’t appear correctly. Be aware that if two or more displays are mounted side-by-side, there could be minor differences in colors across the displays. This issue is not unique to SMART products. If the screen is completely lacking one color on the screen or the color problems occur on the Home screen, see Contacting your reseller for additional support on page 52.
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Page 51: There's No Sound Or There's A Problem With The Sound
Chapter 5 Troubleshooting There’s no sound or there’s a problem with the sound Symptom Troubleshooting steps There’s no sound. If you’re using an external audio system, make sure it is turned on. Make sure the cables connecting the display to the computer are securely fastened. There is sound, but the volume is low. -
Page 52: The Pens And Erasers Aren't Working As Expected
Chapter 5 Troubleshooting Symptom Troubleshooting steps The display responds to touch Restart the display. intermittently. See Turning off, turning on, and resetting the display on page 40. Make sure SMART Product Drivers and SMART Ink are installed and running on any When you touch the screen, the connected computers. -
Page 53: Iq Apps Aren't Working As Expected
Chapter 5 Troubleshooting iQ apps aren’t working as expected Symptom Troubleshooting steps iQ apps aren’t working as expected. Troubleshooting the iQ experience. SMART software on connected computers isn’t working as expected Symptom Troubleshooting steps SMART Notebook software isn’t Troubleshooting SMART Notebook. working as expected. SMART Learning Suite Online isn’t Troubleshooting common issues in SMART Learning Suite Online. - Page 54 Chapter 5 Troubleshooting Your reseller might ask you for the serial number for the display. The serial number is on a label located on the left side of the display (pictured). TIPS Scan the QR code on the label to view the SMART Board 6000S or 6000S Pro series interactive display support pages on the SMART website.
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Page 55: Appendix A: Adjusting Settings
Appendix A Adjusting settings Network settings Personalization Application settings System settings You can access settings using the icon on the Home screen. NOTES Settings can apply to a user or to the entire system. User-level settings change depending on the user who is signed in. - Page 56 Appendix A Adjusting settings Option Values Function Notes User or system setting SMART iQ Ethernet [N/A] Options available when an Ethernet [N/A] System Advanced options cable is connected Static IP (Use DHCP) Enables or disables DHCP to assign [N/A] User the display an IP address. Enables or disables a proxy server for [N/A] User...
- Page 57 Appendix A Adjusting settings Option Values Function Notes User or system setting Wallpaper [Wallpapers] Select the wallpaper that 1920 × 1080 images User appears in the work best background. The display supports .png and .jpg file formats Changing the display’s wallpaper.
- Page 58 Appendix A Adjusting settings Option Values Function Notes User or system setting Allow OneDrive Enables or disables access to Opening your User OneDrive when you’re signed in to Google Drive or integration in Files your SMART Account. OneDrive on the Library display.
- Page 59 Appendix A Adjusting settings Option Values Function Notes User or system setting Miracast Enables or disables the Miracast Miracast is enabled by System protocol. default. IMPORTANT Devices that use AirPlay and Google Cast can’t connect to the display while a Miracast device is connected.
- Page 60 Appendix A Adjusting settings System settings Option Values Function Notes User or system setting System Enables or disables access to [N/A] System Access to USB mass a USB drive. storage devices SMART Board with iQ Enables or disables the iQ [N/A] System experience.
- Page 61 Appendix A Adjusting settings Option Values Function Notes User or system setting Go to energy saving Disabled Sets the number of minutes of The default is 60 System inactivity before the display minutes. mode after 1 min enters an energy saving 5 mins mode.
- Page 62 Appendix A Adjusting settings Option Values Function Notes User or system setting Color Very Cool Sets how colors appear on [N/A] System the display. Temperature Cool Neutral Warm Very Warm Lightness 0–488 Sets the overall lightness of [N/A] System the image. Contrast 0–488 Sets the overall contrast of...
- Page 63 Appendix A Adjusting settings Option Values Function Notes User or system setting Built-in Speakers Enables or disables the When analog System display’s internal speakers. speakers are connected to the display, the display’s internal speakers are disabled automatically. Audio Properties Balance 0–100 Sets the audio output from Drag the slider all...
- Page 64 Appendix A Adjusting settings Option Values Function Notes User or system setting Diagnostics [N/A] Resets all options to their Only [N/A] Factory Reset default values. administrators should reset the display. Save Log File to a USB [N/A] Copy diagnostic logs to a USB [N/A] [N/A] drive.
- Page 65 Appendix A Adjusting settings Option Values Function Notes User or system setting Install certificates [N/A] Install certificates to connect [N/A] System to a network. View certificates [N/A] View installed certificates. [N/A] System Automatic inactivity log Enabled Automatically logs a user off [N/A] System after a time of inactivity.
- Page 66 Appendix A Adjusting settings Option Values Function Notes User or system setting Check for Updates Now [N/A] Checks for updates to the If an update is [N/A] system software. available, the text changes to Apply NOTE update now. The display must be connected to the internet to check for system software updates or a USB...
- Page 67 Appendix A Adjusting settings Option Values Function Notes User or system setting Scaler version [N/A] Shows the display’s scaler [N/A] [N/A] version. Pen firmware version [N/A] Shows the display’s pen [N/A] [N/A] firmware version. Legal Information [N/A] [N/A] [N/A] [N/A] End User License [N/A] Shows the SMART end user...
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Page 68: Appendix B: Enrolling The Display In Smart Remote Management
SMART Remote Management to centrally control features and settings for the display, such as: blocklists and allowlists Wi-Fi wallpaper certificates lock screen available apps To learn how to enroll your display, see Enrolling a SMART Board interactive display in SMART Remote Management. smarttech.com/kb/171414... - Page 69 Appendix C Managing the display using RS-232 Connecting multiple displays Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Resolving issues with managing the display using RS-232 You can connect an RS-232 cable from a computer’s serial output to the display’s RS-232 in connector to...
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Page 70: Appendix C: Managing The Display Using
Appendix C Managing the display using RS-232 IMPORTANT Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. SMART also offers SMART Remote Management cloud-based device-management software, which you can use to manage SMART Board interactive displays with iQ and devices running Windows, Chrome™... -
Page 71: Configuring The Computer's Serial Interface Settings
Appendix C Managing the display using RS-232 Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the display. To configure the computer’s serial interface 1. Turn on the display. 2. Turn on the computer, and then start the serial communications program or terminal emulation program. - Page 72 Appendix C Managing the display using RS-232 invalid cmd: setvolume=-50 > NOTES Use ASCII formatted commands. Commands aren’t case-sensitive and extra spacing is ignored. In many terminal applications on a computer, you can use the BACKSPACE key when typing commands. Review each entry carefully before sending a command to the display. Don’t send another command until you receive the response and the next command prompt (>).
- Page 73 Appendix C Managing the display using RS-232 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >...
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Page 74: Power State Commands
Appendix C Managing the display using RS-232 Power state commands Get command Set command Response get powerstate set powerstate[Value] powerstate=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =ready ready =standby standby =powersave powersave updateon NOTE updateready... -
Page 75: Input Commands
Appendix C Managing the display using RS-232 Power state Description POWERSAVE The screen is off, and the display is a very low power state. The display enters READY or ON state when one of the following occurs: A user presses the Power button on the convenience panel or the remote control. -
Page 76: Brightness Commands
Appendix C Managing the display using RS-232 Get command Set command Response If multiple displays are connected [Display],@ get input [Display],@ set input[Value] @,[Display] input=[Value] Where [Display] is the display’s label (A, Where Where B, and so on). [Display] is the display’s label (A, [Display] is the display’s label (A, B, and so on). -
Page 77: Screen Shade Commands
Appendix C Managing the display using RS-232 Screen shade commands Get command Set command Response get screenshade set screenshade[Value] screenshade=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Volume commands Get command Set command Response get volume set volume[Value]... -
Page 78: Serial Number Commands
Appendix C Managing the display using RS-232 Get command Response If multiple displays are connected [Display],@ get fwversion @,[Display] fwverversion=[Value] Where [Display] is the display’s label (A, B, and so on). Where [Display] is the display’s label (A, B, and so on). [Value] is the firmware version. -
Page 79: Resolving Issues With Managing The Display Using
Appendix C Managing the display using RS-232 Resolving issues with managing the display using RS-232 The following table presents common issues with managing the display using RS-232 and explains how to resolve them: Symptom Troubleshooting steps Managing the display using RS-232 Make sure all the cable connections are secure. -
Page 80: Appendix D: Hardware Environmental Compliance
Appendix D Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold, and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. - Page 81 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171414...
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