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SMART Board® 6000S and 6000S Pro series interactive displays USER GUIDE SBID-6265S SBID-6275S SBID-6286S SBID-6265S-PW SBID-6275S-PW SBID-6286S-PW SBID-6265S-P SBID- 6275S-P SBID-6286S-P Was this document helpful? smarttech.com/docfeedback/171415...
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Trademark notice SMART Board, SMART Notebook, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, ToolSense, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc.
Important information NOTE Refer to the SMART Board 6000S and 6000S Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171414) for important information about installing and maintaining the display. WARNING Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing.
IMPORTANT INFORMATION ENERGY STAR® ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions. ENERGY STAR-certified products are the simple choice for energy efficiency, making it easy for consumers and businesses to make purchases that save them money and protect the environment.
IMPORTANT INFORMATION CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Restriction Operations in the 5.15-5.25GHz band are restricted to indoor usage only. IEEE 802.11b or 802.11g operation of this product in the USA is firmware limited to channels 1 through 13. Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
IMPORTANT INFORMATION AVERTISSEMENT (i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; (ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit se conformer à...
Contents Important information ENERGY STAR Federal Communication Commission interference statement Innovation, Science and Economic Development Canada statement Innovation, Science et Développement économique Déclaration du Canada Microsoft statement regarding Windows 10 operating system Chapter 1: Welcome About this guide About the display Identifying your specific model Accessories More information...
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CONTENTS Connecting a SMART OPS PC module Connecting USB drives, peripherals, and other devices Chapter 5: Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected...
Chapter 1 Welcome About this guide About the display Touch Writing, drawing and erasing Support for additional pens and tools iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Convenience panel Remote control and IR sensor Proximity sensor Ambient light sensor Temperature and humidity sensors...
(see More information on page 9). About the display The SMART Board 6000S or 6000S Pro series interactive display with iQ is the hub of your classroom or meeting room. The display includes an extensive set of features and components: Touch You can do everything on the display that you can do at your computer—open and close...
For more information, see Using the pens and erasers on page 17. Support for additional pens and tools The SMART Board 6000S features ToolSense™ technology which provides virtually unlimited pen and tool support. This proprietary technology enables you to use additional SMART authorized pens and tools to those supplied with the display.
NOTE Unlike with older SMART Board interactive displays, you don’t need to install an AM30, AM40, or AM50 appliance in the accessory slot to use the iQ experience on the display. The iQ experience is embedded on SMART Board 6000S and 6000S Pro interactive displays (see iQ experience on page 3).
The ambient light sensor detects the brightness of the room and adjusts the brightness of the screen accordingly. You can enable, disable, and adjust this feature. Refer to the SMART Board 6000S and 6000S Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171414) for more information.
86" SBID-6265S-PW White 65" SBID-6275S-PW White 75" SBID-6286S-PW White 86" SBID-6265S-P Black 65" SBID-6275S-P Black 75" SBID-6286S-P Black 86" Refer to the specifications for detailed technical information for these models, including product dimensions and weights (see More information on page 9).
CHAPTER 1 WELCOME Accessories Accessories for the display include: Pen accessory kit SMART OPS PC module SBA-100 projection audio system Stands USB extenders NOTE For more information on these and other accessories, see smarttech.com/accessories. Pen accessory kit The pen accessory kit includes blue, green, purple, and orange pens and a holder that you can mount on the side of the display.
CHAPTER 1 WELCOME Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. Alternatively, if you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand.
Chapter 2 Using basic features Waking up the display and putting it back to sleep Using the Home button Using the convenience panel Using the remote control Using touch Using the pens and erasers Writing and drawing in digital ink Using the SMART Ink dynamic (floating) toolbar Changing a pen’s default color, thickness, and other properties Erasing digital ink...
CHAPTER 2 USING BASIC FEATURES For information about turning off the display, see the SMART Board 6000S and 6000S Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171414). Using the Home button You can use the Home screen to open and use iQ apps, view the input of connected computers, and more.
CHAPTER 2 USING BASIC FEATURES Name Procedure Power Press to enter or exit Standby mode (see Waking up the display and putting it back to sleep on page 11). Press and hold for four seconds to turn off the display. Press and hold for 10 seconds to reset the display. Volume increase Press to increase the volume (see Adjusting the volume on page 19).
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CHAPTER 2 USING BASIC FEATURES IMPORTANT Do not subject the remote control to strong shock. Keep the remote control away from liquids. If it gets wet, wipe it dry immediately. Do not expose the remote control to heat or steam. Do not open any part of the remote control other than the battery compartment.
CHAPTER 2 USING BASIC FEATURES Name Procedure Open a selected menu option in the settings. Left and right Change the value of the selected setting. buttons Back Go back one step back in your navigation history. Input Switch input sources (see Viewing a connected computer’s input on page 30).
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CHAPTER 2 USING BASIC FEATURES The display’s HyPr Touch™ (Hybrid Precision Touch) proprietary hybrid system greatly improves upon its InGlass™ core by optimizing both touch and pen performance, resulting in virtually no lag and zero contact detect height. Exclusive to SMART, HyPr Touch allows for SMART’s unique Simultaneous Tool Differentiation enables multiple users to touch the display and use pens and erasers at the same time for a natural, fully collaborative experience.
CHAPTER 2 USING BASIC FEATURES Rotate Flick Erase with palm Erase with fist Using the pens and erasers The display comes with a black pen and a red pen and two erasers. You can use the pens to write and draw in digital ink on the display, and you can use the erasers—or your palm or fist—to erase digital ink.
CHAPTER 2 USING BASIC FEATURES Writing and drawing in digital ink Multiple users can write or draw on the screen at the same time. Each pen writes and draws in its own color. The Pen ID™ feature enables you to assign different colors, thicknesses, and other properties to each pen.
CHAPTER 2 USING BASIC FEATURES Changing a pen’s default color, thickness, and other properties You can change a pen’s color, thickness, and other properties temporarily using the SMART Ink dynamic (floating) toolbar when you’re viewing a connected computer’s input. However, when you return the pen to its holder, the pen returns to its default color, thickness, and other properties.
CHAPTER 2 USING BASIC FEATURES NOTES Press and hold the Volume Down button to rapidly decrease the volume. When you press the Volume Up or Volume Down button on the convenience panel or the remote control, you can use the on-screen slider to adjust the volume. To mute the volume Press the Mute button on the remote control.
Chapter 3 Using the iQ apps Using the Apps Library Using the SMART Sensors app Using the Files Library Using kapp Whiteboard Using SMART Notebook Player Using Browser Using Screen Share Using screenshots Installing third-party apps Cleaning up the display The display comes with the following iQ apps: SMART Notebook Player Browser Input...
CHAPTER 3 USING THE IQ APPS NOTE SMART Notebook Player is available on education models only. To open the Apps Library From the Home screen, tap Apps Library To learn how to use the other features of Apps Library, see Understanding the Apps Library.
CHAPTER 3 USING THE IQ APPS Using kapp Whiteboard Using kapp Whiteboard, you can write and erase notes on the display just as you do on a traditional dry erase board. You can also save your notes for later reference and share them using the SMART kapp®...
CHAPTER 3 USING THE IQ APPS Mac computers and iOS devices, using AirPlay Android™ devices, using Cast Screen To learn how to use the other features of Screen Share, see Sharing your device’s screen to the display. Using screenshots When using the Browser or Screen Share apps, you can write or draw on a screenshot and save it to the Files Library.
CHAPTER 3 USING THE IQ APPS Cleaning up the display After you’ve finished using the display, tap Clean Up on the Home screen to clean up the display for the next user. To learn more, see Preparing the display for the next user.
Chapter 4 Connecting computers and other devices Installing and using SMART software Downloading and installing SMART software Using SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Viewing the OPS PC module input...
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES Software Description Licensing details SMART TeamWorks Software that simplifies meetings and 1-year subscription room edition facilitates deeper, more natural interaction with on-site and remote participants. SMART Meeting Pro Software that enables you to capture 1 room license ideas in a virtually unlimited interactive workspace.
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES Using SMART software For information about using SMART software, see the following pages in the Support section of the SMART website: SMART Notebook SMART Learning Suite Online SMART Learning Suite SMART TeamWorks SMART Meeting Pro SMART Product Drivers SMART Ink SMART Remote Management Connecting room computers and guest laptops...
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES NOTES Install SMART software on any computers you connect to the display (see Installing and using SMART software on page 27). Your organization’s installers might have connected cables to the display and run the cables behind a wall or under the floor to a desk or table where you can place your computer.
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES You can install the SMART software that is included with the display on the OPS PC. For more information on installing software, see Installing and using SMART software on page 27. Viewing the OPS PC module input To view the OPS PC module input 1.
CHAPTER 4 CONNECTING COMPUTERS AND OTHER DEVICES NOTE If a SMART OPS PC module is installed in the accessory slot, you can connect USB drives, peripherals, and other devices to the USB 2.0 Type-A, USB 3.0 Type-B, and USB Type-C receptacles on the OPS PC module to access those devices from the OPS PC module input.
Chapter 5 Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected...
CHAPTER 5 TROUBLESHOOTING Symptom Troubleshooting steps The power light is lit, but the screen Make sure nothing is blocking the proximity sensors so that they can detect is blank. people in the room and either turn on the display or place the display in Ready mode.
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CHAPTER 5 TROUBLESHOOTING Symptom Troubleshooting steps The image on the screen is Tap the Home button below the screen or press the Home button distorted. on the remote control to open the Home screen. If it appears correctly, the issue is with the video input.
CHAPTER 5 TROUBLESHOOTING There’s no sound or there’s a problem with the sound Symptom Troubleshooting steps There’s no sound. If you’re using an external audio system, make sure it is turned on. Make sure the cables connecting the display to the computer are securely fastened.
CHAPTER 5 TROUBLESHOOTING Touch isn’t working as expected Symptom Troubleshooting steps The display doesn’t respond to Make sure SMART Product Drivers 12.14 or later are installed and running on touch. any connected computers. Make sure the USB cable between the display and the computer doesn’t exceed the supported maximum cable length.
CHAPTER 5 TROUBLESHOOTING Symptom Troubleshooting steps When you write on the screen, the Restart the display. ink appears in the wrong place. Confirm with the installers that the computer is connected to the display with only a single cable. Writing is intermittent. Make sure SMART Product Drivers and SMART Ink are installed and running on...
CHAPTER 5 TROUBLESHOOTING Symptom Troubleshooting steps SMART Product Drivers isn’t Troubleshooting SMART Product Drivers. working as expected. The SMART OPS PC module isn’t working as expected Symptom Troubleshooting steps The on-screen keyboard isn’t Enable the on-screen keyboard: visible. a. Select Start > Settings. The Settings window appears.
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CHAPTER 5 TROUBLESHOOTING Your reseller might ask you for the serial number for the display. The serial number is on a label located on the left side of the display (pictured). TIPS Scan the QR code on the label to view the SMART Board 6000S or 6000S Pro series interactive display support pages on the SMART website.
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