Moulinex I-COMPANION XL Manual page 74

PROBLEMS
Volume of ingredients too high.
EN EN
The lid is incorrectly positioned or locked.
The lid seal is not present.
Leak through lid.
The seal is cut or damaged.
Accessory error.
The bowl seal is not correctly positioned. Position the seal correctly.
Leak through the bowl
The bowl seal is damaged.
spindle.
The locking ring (D5) is not locked correctly. Lock the ring correctly (D5).
The blades do not rotate Pieces of food that are too big or too
easily. hard are blocking it from rotating.
On using the appliance for the first time, or
in the event of overload of the motor caused
Smell from motor.
by too large a quantity of ingredients or by
pieces that are too hard or too big.
The appliance has detected too many
"STOP" is displayed. vibrations and has changed to the safety
mode.
Motor overload caused by too many in-
gredients or pieces which are too hard or
"SECU" is displayed.
too large or overuse without sufficient
cooling down time.
"SECU" is displayed + red
Overheating of temperature sensors.
indicator light is flashing.
"Err1" is displayed.
+ red indicator light is The heating element is not working.
flashing.
"Err2" is displayed. Electronic fault.
"Err3" is displayed. Speed fault.
Communication fault with chopper
"Err4" is displayed.
electronic card.
Displays «Err8» Default security sensor lock.
"ntc1" is displayed.
Temperature sensor 1 is no longer
+ red indicator light is
working.
flashing.
"ntc2" is displayed.
Temperature sensor 2 is no longer
+ red indicator light is
working.
flashing.
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CAUSES SOLUTIONS
Reduce the quantity of ingredients
processed.
Lock the lid correctly on the bowl.
Position the seal on the lid.
Change the seal, contact an approved
service centre.
Check that you are using the recom-
mended accessory.
Contact an approved service centre.
Reduce the size or quantity of the
ingredients processed. Add some liquid.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
Check that you are using the right speed
and that you are using the recommended
accessory.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
Contact an approved service centre.
Check that the power pins under the bowl
are not clogged with food. If this is the
case, clean them and try again.
If that still does not work, contact an
approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
139
PROBLEMS CAUSES
Improper locking of the bowl or lid
Safety indicator display
(C4)
The lid is locked on the bowl in the
"cooking without a lid" mode
The safety lock on the The appliance was turned off as a recipe
lid remained active (rod was in progress by toggling the I/O
extended) and prevents switch to the "O" position or was simply
the lid from locking. unplugged as a recipe was in progress.
Connection problem
Is your appliance still not working?
Contact an approved service centre (see list in service booklet).
RECYCLING
• Elimination of packaging and appliance materials.
The packaging exclusively contains materials that are not dangerous to the environment,
which can be disposed of in accordance with the recycling regulations in force.
To dispose of your appliance, ask the appropriate department of your local authority.
• End-of-life electronic or electrical appliances:
Environmental protection first!
Your appliance contains numerous materials that can be recovered or recycled.
Take it to a collection point for processing.
- *The Bluetooth ® brand and logos are registered brands of Bluetooth SIG, Inc. and their use by the SEB Group has been officially authorised.
- Google Play and Android are Google Inc. brands.
- Apple and the Apple logo are Apple Inc. brands, registered in the USA and other countries. App Store is an Apple Inc. service mark.
GLOSSARY
Pairing: grouping or associating two devices.
This is carried out when your smartphone or tablet first connects with i-Companion xl.
Synchronising: updating of information. The app and i-Companion xl synchronise with each other to exchange information when
they are connected.
Connecting: establishing a link between the app (smartphone/tablet) and the appliance (i-Companion xl). Connecting is vital
for synchronisation.
Cookies: usage information sent to Moulinex to improve the app.
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SOLUTIONS
Prior to operating the appliance, check
that the bowl is properly locked on the
motor unit and that the lid is properly
locked on the bowl. If the problem per-
sists, contact an authorised centre.
Unlock the lid prior to launching the
cooking program. If the problem persists,
contact an authorised centre.
Simply toggle the I/O switch to the "I"
position to reset the food processor,
along with the safety lock on the lid; the
rod will automatically return to its origi-
nal position. You may now lock the lid.
See the app guide
140
EN EN