AMT Datasouth Fastmark M9 Plus User Manual page 67

Can't download the file to
memory (FLASH /
DRAM/CARD)
Poor Print Quality
Missing print on the left or
right side of label
Gray line on the blank label
Irregular printing
Label feeding is not stable
(skewed) when printing
Skip labels when printing
Wrinkle Problem
RTC time is incorrect when
rebooting the printer
The left side printout
position is incorrect
* The space in memory is full.
* Ribbon and media are
loaded incorrectly
* Dust or adhesive
accumulation on the
printhead.
* Print density is not set
properly.
* Printhead element is
damaged.
* Ribbon and media are
incompatible.
* The printhead pressure is not
set properly.
* Wrong label size setup.
* The printhead is dirty.
* The platen roller is dirty.
* The printer is in Hex Dump
mode.
* The RS-232 setting is
incorrect.
* The media guide does not
touch the edge of the media.
* Label size is not specified
properly.
* Sensor sensitivity is not set
properly.
* The media sensor is covered
with dust.
* Printhead pressure is
incorrect.
* Ribbon installation is
incorrect.
* Media installation is incorrect.
* Print density is incorrect.
* Media feeding is incorrect.
* The battery has run down.
* Wrong label size setup.
* The parameter Shift X in LCD
menu is incorrect.
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* Delete unused files in the memory.
* Reload the supply.
* Clean the printhead.
* Clean the platen roller.
* Adjust the print density and print speed.
* Run printer self-test and check the
printhead test pattern. See if there are
dots missing in the pattern.
* Change to proper ribbon or proper
label media.
* Adjust the printhead pressure
adjustment knob.
* The release lever does not latch the
printhead properly.
* Set the correct label size.
* Clean the printhead.
* Clean the platen roller.
(Please refer to chapter 8)
* Turn the printer off then on to skip
the dump mode.
* Re-set the RS-232 setting.
* If the label is moving to the right side,
please move the label guide left.
* If the label is moving to the left side,
please move the label guide right.
* Check if label size is setup correctly.
* Calibrate the sensor using Auto
Gap or Manual Gap options.
* Clear the GAP/Black mark sensor by
cleaning with compressed air.
* Please refer to the next chapter.
* Please set a suitable density to
achieve good print quality.
* Make sure the media guide touches
the edge of the media.
* Check if there is a battery on the main
board.
* Set the correct label size.
[Menu] →[Setting] → [Shift X]
* Press
fine tune the parameter of Shift X.
to